Claims manager Work, Jobs in Epping, Ess (with Salaries)

Claims Quality Assurance Manager
Hiscox —London
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Training & development
Senior Claims Underwriter
Hiscox —London
- Full-time
- Travel
- Mentoring
- Communication skills
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- Recruiting
- In-person
- AI
- Annual leave
Quick apply
Property Manager
Galliard Homes —Loughton
- £45,000 - £55,000 a year
- Full-time
- Project management
- Team management
- Accounting
- Employee assistance programme
- Employee discount
Quick apply
14h
Deputy Property Manager
Pinnacle Group —Woolwich
- £35,000 a year
- Hybrid work
- Management
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Quality Manager Projects W/M - Axima Nucléaire
Equans —London
- English
- Master's degree
- Continuous improvement
- Profit sharing
- Annual leave
Human Resource Business Partner - Generalist
Demo160: Core Template TEMC —London
- £76,000 - £115,000 a year
- Full-time
- Management
- Customer service
- English
- Annual leave
Operations Manager - Insurance Restoration and Reinstatement
BELFOR UK Ltd —South London
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Business development
Quick apply
14d
Project/Contracts Manager
London Design & Build Services Ltd —London
- £45,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Quality control
- Organisational skills
- Free parking
Quick apply
Client Services Co-Ordinator Accounts
Royal Veterinary College —Potters Bar
- £29,329 - £31,930 a year
- Weekend availability
- CRM software
- Microsoft Office
- Databases
Assistant Underwriter, Terrorism & Political Violence
Munich Re Specialty - Global Markets —London
- Full-time
- Hybrid work
- Writing skills
- School
Insurance Works Administrator / Project Coordinator
Stanley James projects —Ingatestone
- £14 - £17 an hour
- Part-time
- Hybrid work
- Microsoft Outlook
- Maintenance
- Construction experience
Quick apply
6d
Claims Operations Manager
Claims Recruitment Services —London
- Communication skills
13h
Knowledge Manager (Communities & Innovation)/ Knowledge Communities Manager
Sisk —St Albans
- Full-time
- Organisational skills
- Business
- Communication skills
- Annual leave
Residential Facilities Manager
Cluttons —London
- Hybrid work
- Business development
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Motor Claims Handler
Rapid Auto Assist Ltd —Chigwell
- £28,000 - £33,000 a year
- Full-time
- Continuous improvement
- Mentoring
- In-person
Quick apply
5d
Assistant Underwriter, International Binders
SCOR —London
- Bachelor's degree
- Communication skills
Head of Branch
Gallagher Bassett —Chelmsford
- Full-time
- Presentation skills
- Continuous improvement
- Team management
SENIOR COMMERCIAL MANAGER - GRIMSBY
Laing O'Rourke —Waltham
- Mentoring
- Contracts
- Negotiation
6d
Corporate Leasing Manager
McArthurGlen UK Ltd —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- English
- Analysis skills
- Employee discount
Quick apply

I want to receive the latest job alerts for claims manager in epping, ess

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Claims Quality Assurance Manager

Hiscox -
London

Apply Now

Job details

Full-time

Qualifications

Stakeholder liaison
Compliance audits
Quality assurance
Continuous improvement
Continuous improvement cycles oversight
Team management
Management reporting
Training & development
Communication skills
Internal quality assurance
Corporate regulatory compliance oversight

Full job description

Job Type:

Permanent

Build a brilliant future with Hiscox

Position: Claims Quality Assurance Manager

Reporting to: Group Head of Claims Quality Assurance & Governance

Type: Permanent: Full Time

Location: London (Hybrid)

The Team

The Quality Assurance & Governance team is comprised of professionals with deep operational and technical expertise. This team is instrumental in driving claims quality assurance and governance across Hiscox, acting as a central reference for best practices and continuous improvement initiatives. Team members regularly engage with stakeholders throughout the company, promoting standardized processes, calibration, and ongoing development in claims handling. Adaptability is essential, as the team responds to the evolving needs of diverse stakeholders.

As part of the Claims Quality Assurance Centre of Excellence, team members gain valuable exposure to a variety of insurance products and have opportunities to collaborate with business leaders across the organization.

The Quality Assurance & Governance team is based in London, York, Colchester, Europe and the US.

Key responsibilities

The Claims Quality Assurance Manager is responsible for conducting comprehensive reviews of claims files to ensure compliance with regulatory and internal quality frameworks. This role involves assessing adherence to Hiscox Claims Best Practices, identifying trends, and recommending corrective actions to enhance claims performance. The Manager prepares detailed management information (MI) and analytic reports, communicates key findings to relevant stakeholders, and supports the development and implementation of training and remediation plans and analysts within the team. The Manager is pivotal in fostering a culture of excellence, driving continuous improvement, and maintaining high standards throughout the claims function.

The role covers the following:

Conducting & Overseeing Quality Assurance Audit, both Internal & TPA, where appropriate and reviewing claims against Hiscox Best Practice Standards & Regulatory Requirements.
Re-Review – Undertaking regular re-review of assessor reviews to ensure calibration and scoring assessment
Data Reporting - Producing regular reporting to claims management – identifying areas of improvement and facilitating remediation efforts where appropriate
Recommending improvements for relevant policies, processes and procedures as part of a continuous improvement cycle, including identification of any team level training and development needs
Maintain a sound understanding of relevant classes of business, products and services within London Market (LM)
Maintain a sound understanding of relevant policies, processes and systems utilised by the LM Claims function
Maintain an understanding of the legal and regulatory environment within which LM operates
Promoting and delivering a continuous improvement culture within the Claims function to deliver a superior service to our policyholders, including strategic account reviews

Specification

Claims Quality Assurance review handling is a must.
Knowledge or experience of working in the Lloyds London Market
Experience of working across multiple internal and external teams including third party suppliers
Strong people and relationship building skills, notably influencing and negotiating
Excellent communication skills, both oral and written.
Someone who can analyse complex issues but is also pragmatic, commercial and solution orientated
An ability to use own initiative and confidence in making decisions
Good commercial awareness
Excellent team working skills and the ability to supervise and coach other team members constructively and effectively

About Hiscox
As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places.
Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

Diversity and Hybrid working
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.

This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.

#LI-JC1

#LI-Hybrid

Work with amazing people and be part of a unique culture

Apply Now

Refine Your Search

claims manager jobs in epping, ess

Claims Quality Assurance Manager

Senior Claims Underwriter

Head of Claims

Property Manager

Deputy Property Manager

Quality Manager Projects W/M - Axima Nucléaire

Human Resource Business Partner - Generalist

Operations Manager - Insurance Restoration and Reinstatement

Project/Contracts Manager

Client Services Co-Ordinator Accounts

Assistant Underwriter, Terrorism & Political Violence

Insurance Works Administrator / Project Coordinator

Claims Operations Manager

Knowledge Manager (Communities & Innovation)/ Knowledge Communities Manager

Residential Facilities Manager

Senior Motor Claims Handler

Assistant Underwriter, International Binders

Head of Branch

SENIOR COMMERCIAL MANAGER - GRIMSBY

Corporate Leasing Manager

I want to receive the latest job alerts for claims manager in epping, ess

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected