Technical support analyst Work, Jobs in Epping, Ess (with Salaries)

ICT Technical Analyst
Hill Group UK —Waltham Abbey
- Remote
- Travel
- Communication skills
- Employee discount
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
13d
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
IT Support Analyst
APPA IT Solutions Ltd —London
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- AI
- Work from home
- Sick pay
Quick apply
2d
Application Support Analyst
Clarksons —London
- Data analysis skills
- Analysis skills
- Continuous improvement
IT Support Analyst
Proxima —London
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
9d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Support Analyst
Palantir —London
- Weekend availability
- Remote
Quick apply
Technology Service Desk Analyst
Mountain Warehouse —London
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
3d
Desk Side Analyst
Clarion Housing Group —North London
- £30,264 - £41,613 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
2d
IS Support Analyst - 1st Line
Trowers & Hamlins —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
14d
Junior IT Collaboration Analyst
The Salvation Army —London
- £34,854 a year
- Full-time
- No degree
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Communication skills
Quick apply
Technical Support Analyst
CoStar Group —London
- Full-time
- Databases
- Bachelor's degree
- No degree
- Annual leave
Senior Technical Support Analyst
Trainline —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
14d
IT Support Analyst
Methods Business and Digital Technology —London
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- SharePoint
- Employee assistance programme
Quick apply
ICT Service Desk Analyst
King's College Hospital NHS Foundation Trust —London
- £34,186 - £37,389 a year
- Full-time
- Microsoft Outlook
- Windows
- Computer networking
1d
Application Support Analyst (PA26Q3ASJH102)
SS&C Technologies —London
- Weekend availability
- Spanish
- English
- Databases

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technical support analyst jobs near epping, ess

ICT Technical Analyst

Hill Group UK
Waltham Abbey

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Job details

Permanent

Benefits

Employee discount

Qualifications

Technical troubleshooting
Desktop support
Software deployment
Stakeholder liaison
Ticket management
Information security
Procurement support
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Communication skills
Remote diagnostics
Mobile devices

Full job description

As our ICT Technical Analyst, you’ll provide first and second-line support across Hill’s offices and more than 80 live sites. From troubleshooting devices to configuring PCs and supporting infrastructure projects, you’ll be the one our teams turn to when tech needs to work fast—and work right.

It’s a hands-on, people-facing role where problem-solving meets customer service. You’ll help keep our systems stable, secure and smart—and you’ll play a vital part in helping Hill grow with confidence.

What you’ll do:

Provide professional, responsive 1st line IT support remotely, by phone, and on-site
Build and configure laptops, desktops and mobile devices for new starters
Support software installations, rebuilds and upgrades across the business
Log and manage tickets, escalating complex issues where needed
Liaise with third-party providers to resolve hardware and connectivity issues
Keep asset records, technical documentation and licensing up to date
Suggest cost-effective procurement options and raise purchase requests
Stay current with emerging tech and recommend innovations that support the business

What we’re looking for:

At least 1 years’ experience in 1st
Windows 11 and Microsoft Office 365
Microsoft 365 admin platform
Familiar with helpdesk systems and remote support tools
Strong troubleshooting and communication skills
Good understanding of IT security best practices
Experience managing tasks independently and escalating appropriately
Willingness to travel to regional sites as needed
Curious, collaborative and always ready to learn

What you’ll get:

26 days holiday
Private healthcare and wellbeing platform
Hill Incentive scheme and retail discounts
Volunteering days and continuous learning opportunities
A high-performing and supportive team culture
competitive salary and package

Why Hill?

At Hill, we offer more than just a job — we offer the opportunity to make a real and lasting impact. Every person here contributes to delivering sustainable, high-quality homes and shaping vibrant communities across the UK.

Our culture is underpinned by our values:

Ambition – we set bold goals and support each other to exceed them
Impact – we focus on delivering meaningful outcomes
Agility – we move quickly, adapt confidently, and embrace change
Collaboration – we work together to achieve more, sharing success along the way

As a privately owned business, we’re able to move with pace and purpose. We invest in people, support career growth, and empower individuals to lead from wherever they stand. Hard-working, driven people thrive here — and are recognised for what they deliver and how they deliver it.

Join Hill and be part of a forward-thinking, values-led team. Together, we’re not just building homes — we’re building a lasting legacy.

We are proud to be a Disability Confident Employer. We welcome applications from all backgrounds and can provide adjustments throughout the recruitment process.

Apply Now

Refine Your Search

technical support analyst jobs in epping, ess

ICT Technical Analyst

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

IT Service Desk Analyst

End User Support Analyst

IT Support Analyst

Application Support Analyst

IT Support Analyst

Operational IT Analyst

Support Analyst

Technology Service Desk Analyst

Desk Side Analyst

IS Support Analyst - 1st Line

Junior IT Collaboration Analyst

IT Operations Analyst

1st Line Support Analyst