Customer relations manager Work, Jobs in Erith, Gtl (with Salaries)

Operations Manager
THE WIGGETT GROUP —Brentwood
- From £70,000 a year
- Full-time
- Management
- Maintenance
- Team management
Quick apply
5d
Customer Relations Manager
Hamberley Care Homes —Enfield
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Community Engagement Manager - Healthcare
Right at Home Bromley —Bromley
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Business development
- Presentation skills
Quick apply
Sales Manager (Spanish Speaking) – Homes & Villas by Marriott Bonvoy
Marriott International, Inc —London
- £40,000 - £52,000 a year
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Customer Service & Sales Advisor
Stellantis &You —Romford
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
4d
Transport Operations Manager
GXO Logistics —Borough of Dartford
- Up to £52,500 a year
- Weekend availability
- Communication skills
- Time management
- Annual leave
- Employee discount
Sales & Partnerships Manager, Homes and Villas by Marriott Bonvoy
Marriott International, Inc —London
- Full-time
- Microsoft Powerpoint
- Spanish
- Microsoft Excel
Operations Manager
First Bus —Chelmsford
- £55,000 a year
- Full-time
- Management
- Customer service
- Mentoring
- Employee assistance programme
- Employee discount
11d
PEOPLE PARTNER _ STRATEGIC PROGRAMMES
Laing O'Rourke —Dartford
- Analysis skills
- Human resources
- Organisational skills
Customer Relations Manager
Aria Care —Thames Ditton
- £40,000 a year
- Nursing home
2d
Theatrical Public Relations Manager, UK, MGM Theatrical
Amazon UK Services Ltd. —London
- Full-time
- Presentation skills
- Bachelor's degree
- No degree
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Harlow
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Analysis skills
1d
Global Marketing Senior Director – Engagement and Activation
Boston Consulting Group —London
- Full-time
- Analysis skills
- Product management
- Agile
HR Case Manager - Field Based ( Nationwide travel)
Iceland —Bexleyheath
- Full-time
- Management
- Analysis skills
- Driving
- Store discount
- Employee discount
Senior Individual Giving Officer
ellenor —Gravesend
- £27,857 - £30,997 a year
- Full-time
- Hybrid work
- Project management
- Leadership
- Marketing
- Annual leave
- Employee assistance programme
Front Desk Manager - Aloft by Marriott London Excel
Marriott International, Inc —London
- Full-time
- No experience needed
- Hotel
- Front desk
Senior People and Culture Advisor
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Human resources
- Organisational skills
- Communication skills
- Work from home
- Employee assistance programme
Theatrical Public Relations Manager, EMEA, MGM Theatrical
Amazon UK Services Ltd. —London
- Full-time
- English
- Presentation skills
- Bachelor's degree
Senior Facilities Manager
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Computer networking
- Annual leave
4d
Influencer Relations Manager, Twitch Brand Partnership Studio (BPS)
Amazon Online UK Limited —London
- Full-time
- Marketing
- English
- Analysis skills

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customer relations manager jobs near erith, gtl

Operations Manager

THE WIGGETT GROUP -
Brentwood

Quick apply

Job details

Full-time
From £70,000 a year
5 days ago

Benefits

On-site gym
Company pension
On-site parking

Qualifications

Management
Operations management
Maintenance
Electrical systems
Team management
Contracts
Leadership
Communication skills

Full job description

Operations Manager

Location: Brentwood Office

Reports to: Managing Director

The Role

Job Summary

The Operations Manager is responsible for overseeing all aspects of daily operations, ensuring that works (from small maintenance jobs to large-scale electrical installations) are executed efficiently, safely and profitably.

This role bridges technical expertise, team leadership, client management and strategical operational planning.

The Operations Manager ensures compliance with industry standards, optimises workforce performance, manages budgets, and fosters a culture of safety, accountability and continuous improvement.

Key Responsibilities

1. Operational Oversight and Contract Management

Plan, schedule and monitor all electrical contracts, including installations, repairs and preventative maintenance
Allocate resources efficiently, ensuring the right personnel, tools and materials are available for each contract
Tract Contract milestones, timelines and deliverables to ensure deadlines are met
Develop contingency plans to address delays, resource shortages or unexpected technical issues
Implement and maintain standard operating procedures for field and office operations

2. Leadership and Team Management

Manage and support Contract Managers in ensuring delivery of contracts
Lead, mentor and manage electricians, technicians, supervisors and support staff on all contracts
Conduct regular performance reviews and identify training needs to enhance skills and safety awareness
Foster a collaborative, accountable and results-driven working environment
Recruit, onboard and retain qualified staff to achieve operational needs
Promote professional development and career growth within the team

3. Quality Assurance and Safety Compliance

Ensure all electrical works comply with local and national electrical codes, safety regulations and Company y Policies
Implement and monitor strict safety protocols on all job sites
Conduct regular audits, inspections, risk assessments to prevent accidents and ensure quality standards
Investigate incidents, near misses or client complaints, implementing corrective measures as needed
Ensure the business is kept up to date in regulatory changes and industry best practices

4. Client and Stakeholder Relations

Serve as the primary point for clients regarding contract status, scheduling and technical advice
Maintain strong relationships with suppliers, subcontractors, regulators and other key stakeholders
Address client concerns promptly and professionally, ensuring customer satisfaction
Develop proposals, plans and progress reports for clients and Senior Management

5. Financial and Resource Management

Prepare and manage budgets, labour costs and materials procurement
Monitor contract profitability and operational costs, recommending cost saving initiatives
Approve purchase orders and invoices in line with Company policy
Analyse operational data and productivity metrics to identify areas for improvement
Contribute to strategic planning, forecasting and resource allocation for future contracts

6. Continuous Improvement

Identify opportunities to streamline operations, reduce waste and increase productivity
Introduce and implement new technologies, tools and systems to enhance contract efficiency
Foster a culture of innovation, accountability and operational excellence
Evaluate feedback from clients and team members to refine process and service delivery

7. Reporting and Documentation

Maintain accurate records of the contracts’ performance, budgets, safety reports and employee performance
Generate periodic reports for Senior Management on operational performance, challenges and opportunities
Ensure compliance with internal reporting standards, client documentation and regulatory requirements

Qualifications & Experience

Minimum 5-10 years’ experience in electrical services, contract and/or operations management
Strong commercial awareness and understanding of contract profitability
Electrical background with knowledge of electrical systems, installation, repair and maintenance practices (qualified electrician or equivalent industry experience)
Excellent leadership and exceptional team management skills
Proven experience managing multiple fast-paced contracts
Effective communication, client relation and stakeholder skills
Strong problem solving, decision making and organisational expertise
Knowledge of Occupational Health and Safety Regulations

Key Competencies

Technical knowledge of electrical systems
Leadership and People Management
Contract planning and execution
Budgeting and financial oversight
Risk Assessment and Safety Compliance
Client relationship management
Strategic thinking and process improvement
Performance monitoring and KPI Analysis

Pay: From £70,000.00 per year

Benefits:

Company pension
On-site gym
On-site parking

Work Location: In person

Quick apply

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customer relations manager jobs in erith, gtl

Operations Manager