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Weekend Receptionist

IH Solutions
Woking

Quick apply

Job details

Part-time
£12.21 - £12.71 an hour
3 hours ago

Qualifications

Hospitality
Customer service
Accounting
Payroll
Front desk

Full job description

About The Role

As a Bowling Receptionist, you’ll be the first face our guests see when they walk through the door - setting the tone for a brilliant visit. Your primary focus will be the bowling desk: managing lane bookings, welcoming guests, and keeping things running smoothly. You’ll also have the opportunity to cross-train across other areas of the venue, including the bar, Laser Quest, arcades, and floor operations, giving you a varied role and the chance to build a broad skillset in the leisure and hospitality industry.

No two shifts are the same, and that’s what makes it great.

Job Title: Bowling Receptionist

Location: Woking Superbowl

Reports To: Centre Manager / Duty Manager

Key Responsibilities

Bowling Desk & Guest Welcome

Greet guests warmly and check them in for bowling, handling lane bookings, walk-ins, and group enquiries
Manage the bowling desk efficiently, including lane allocation, timing, and shoe hire
Handle guest queries, complaints, and special requests professionally and with a smile
Process payments accurately and operate the till and booking systems
Ensure the reception area and bowling desk are clean, tidy, and well-presented at all times

Cross-Department Support

Support the bar team during busy periods - serving drinks and assisting with preparation
Assist with Laser Quest operations, including briefing guests and managing sessions
Provide floor support across the arcade and general venue areas as required
Help maintain cleanliness and presentation standards throughout the venue
Work flexibly across departments to ensure the venue runs smoothly at all times

Team & Safety

Work as part of a close-knit team to deliver a safe, fun, and welcoming environment for all guests
Follow all health and safety procedures and report any issues promptly
Support colleagues across departments during peak times and special events

About You

Friendly, approachable, and genuinely guest-focused
Confident communicator with a warm, professional manner
A reliable team player who’s happy to turn their hand to different tasks
Flexible with availability - including evenings, weekends, and school holidays
Previous experience in reception, hospitality, or customer service is a plus - but not essential
Full training will be provided across all areas of the venue

What We Offer

£10.00–£12.21 per hour depending on experience
Full training across all departments - bowling, bar, Laser Quest, arcades, and more
A fun, fast-paced working environment with a great team
Flexible shifts to suit your lifestyle
Opportunities to develop and progress within the Superbowl Group
The chance to be part of a growing leisure business with multiple sites across the UK

Pay: £12.21-£12.71 per hour

Work Location: In person

Quick apply

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