Director of operations Work, Jobs in Esher (with Salaries)

Head of Operations
National Garden Scheme —East Clandon
- £45,000 - £55,000 a year
- Full-time
- Microsoft Word
- Management
- Microsoft Office
- Free parking
- Bereavement leave
Quick apply
4d
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Independent Non Executive Director
Police Federation of England and Wales —Leatherhead
- Hybrid work
- Leadership
- Communication skills
Quick apply
6d
Director of Operations
Circle Health Group —Beckenham
- Up to £70,000 a year
- Full-time
- Management
- Hospital
- Continuous improvement
- Employee discount
- Life insurance
3d
Sr. Director, Hotels & Resorts
Virtuoso, Ltd. —London
- £170,000 - £185,000 a year
- Full-time
- Remote
- Hospitality
- Marketing
- Microsoft Office
Director of Operations - Commercial Aviation Training (CAT)
CAE Inc. —Gatwick Airport
- Engineering
- Bachelor's degree
- Business
Director of Ticketing Operations & Fan Experience, VIP Nation
Live Nation —London
- Full-time
- Microsoft Excel
- Customer service
- Analysis skills
8d
Director of Operations
Richmond Pharmacology —London
- Full-time
- Bachelor's degree
- Leadership
- Annual leave
Quick apply
12d
Director of Programme Delivery, Governance & Operations
Wrisk —London
- Full-time
- Hybrid work
- Communication skills
Quick apply
Head of Operations
GPP —Redhill
- £70,000 - £75,000 a year
- Full-time
- Hybrid work
- Management
- Leadership
- Communication skills
- Free parking
Quick apply
3h
Head of Operations (Events & Company Operations)
Cosmonauts —London
- £50,000 - £100,000 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Bachelor's degree
Quick apply
1d
Managing Director - AI Trainer - Freelance - 8-20 hrs/week - Remote
10x Team —London
- £106 - £180 an hour
- Remote
- Management
- AI
- Leadership
Quick apply
DIRECTOR OF PEOPLE - OPERATIONS
BaxterStorey —London
- Hospitality
- Management
- Project management
- Employee assistance programme
- Employee discount
9d
Operations Director
Restaurant Associates —London
- Hospitality
- Communication skills
11d
IT Operations Director
Mind Solutions Customer Experience & IT Operations Ltd —London
- £8,500 - £13,500 a month
- Full-time
- Management
- Computer Science
- Software development
- Bereavement leave
Quick apply
5d
Non-Executive Director
Methodist Church —London
- £375 a day
- Part-time
- Hospitality
- Hotel
- IT
Managing Director of City Bridge Foundation
The City Of London —London
- £137,120 - £157,670 a year
- Full-time
Director of Finance and Operations
Dunottar School —Reigate
- Full-time
- Analysis skills
- Project management
- Organisational skills
Corporate Head of Environment
The Royal Borough of Kingston upon Thames —Kingston upon Thames
- £72,399 - £79,119 a year
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee discount
1d
Director Engineering Operations (Chief of Staff)
Diligent Corporation —London
- £174,000 - £220,000 a year
- Hybrid work
- PMP
- Analysis skills
- Driving

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Head of Operations

National Garden Scheme
East Clandon

Quick apply

Job details

Full-time
£45,000 - £55,000 a year
4 days ago

Benefits

Free parking
Company pension
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Word
Management
Microsoft Office
Supervising experience
Database management
Front desk
Leadership
Communication skills

Full job description

About the National Garden Scheme

The National Garden Scheme is the most significant charitable funder of nursing charities in the country, donating £3.9 million in 2025 and over £77 million since 1927. Our beneficiary charities include Macmillan Cancer Support, Marie Curie, Carers Trust, Hospice UK, The Queen’s Institute of Community Nursing and Parkinson’s UK.

We help our garden owners open their beautiful gardens to the public, sharing their passion and raising impressive amounts of money through admission fees, refreshments and plant sales. Over 3,000 gardens open each year for the National Garden Scheme and further details about them and the organisation as a whole can be found on our website, www.ngs.org.uk.

About the Head of Operation

At the National Garden Scheme a small central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, as well as members of the public who want to visit gardens and engage with the charity.

Part of the management team, the Head of Operations leads and manages County Support, a team of four who deliver the resources, information and support needed by our volunteer county organising teams who support the garden owners. The Head of Operations is key in ensuring that the volunteers feel valued and supported.

The right candidate will have experience of database management, ideally Microsoft Dynamics, so that they can update, interrogate and maintain our database and online portal (Power Pages) through which garden owners register and manage their garden data. We are currently updating our IT system and there will be a need for change management to ensure that staff and volunteers are comfortable using the new system.

The successful applicant will be comfortable in a busy, hands-on and varied role and the key requirements are efficiency and excellent communication skills. This is a role for a meticulous, problem-solving people person.

The ethos of the National Garden Scheme is rooted in generosity and kindness and the office in Clandon, Surrey is a warm and welcoming place to work.

Key responsibilities

Manage the county support team

Lead and manage the county support team (4 people)
Manage smooth working relations between the county support team and other staff
Lead the county support team in their day to day activities and relationships with county organising teams, garden owners, visitors and other stakeholders
Take responsibility for the quality of work executed by county support

To work closely with and manage liaison with county team volunteers

To work with county organisers to maximise levels of service from head office
To work with county organisers for smooth recruitment and succession for volunteer roles

To manage and deliver the annual data gathering and fulfilment operations

To work with county support and county teams in annual gathering of garden data
To ensure timely delivery of material to publisher
To organise and deliver with county support the annual delivery of bulk orders to county teams

To manage key operational elements for the organisation

To oversee the insurance of garden openings, including claims
To oversee complaints handling
To manage the provision of different support materials for gardens

To support the Chief Executive in the provision of HR to employees and volunteers

To recruit, induct and train new members of staff as required
To carry out performance reviews for some members of staff
To manage welcome days at head office for new volunteers and oversee their induction.

Other duties include:

Work flexibly as part of a small office team, providing appropriate support for different colleagues and undertaking tasks as necessary.
Manage the Chief Executive’s telephone line when he is out of the office.
Prepare with the Chief Executive the agenda for monthly team meetings and record the minutes.
Attend national garden shows (e.g. Chelsea) and other events as required.
Protect and enhance the organisation’s public reputation when speaking on its behalf.

Benefits:

28 days holiday (inclusive of public holidays), subsequent increases up to 33 days.
Permanent, full time role, 35 hours a week – 9am to 5pm with one hour lunch break.
Attractive work environment - office is based in a National Trust property, Hatchlands Park, East Clandon, nr Guildford GU4 7RT

Person Specification

Skills

Essential/Desirable

Confident knowledge of Microsoft Office suite

Knowledge and experience of databases, preferably CRM

Experience as an office administrator

Experience as a receptionist

Personal Skills

Efficiency and reliability

Excellent interpersonal skills

Excellent oral communication skills

Accuracy and attention to detail

Ability to prioritise and work to strict deadlines

Car owner and driver

PLEASE APPLY ONLINE AND MAKE SURE YOU UPLOAD A SUPPORTING STATEMENT/LETTER WITH YOUR CV.

Job Type: Full-time

Pay: £45,000.00-£55,000.00 per year

Benefits:

Bereavement leave
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

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