Technical support specialist Work, Jobs in Euston, Gtl (with Salaries)

Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
IT Support
Feefo London Office —London
- £31,420.00 - £49,089.62 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Flexitime
- Work from home
Quick apply
1d
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
8d
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Customer Support Specialist
ZELP —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Organisational skills
Quick apply
11d
Business Analyst
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
2d
Desktop Support Specialist
Fragomen —London
- Full-time
- Microsoft Office
- IT
- In-person
- Annual leave
- Employee assistance programme
IT Support Specialist
PPHE Hotel Group —London
- Hotel
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Customer service
- Hotel
- Communication skills
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Customer Service Agent (20hrs per week)
DNA Payments —London
- Remote
- CRM software
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
4d
Product Support Specialist
ARLO SOFTWARE LIMITED —London
- Hybrid work
- Analysis skills
- Continuous improvement
- JavaScript
Quick apply
Technical Support Specialist
Qualient Solutions —London
- Azure
- Customer service
- DevOps
7IM Graduate Associate Programme
Seven Investment Management —London
- Communication skills
8d
Business Analyst - Fixed Term Contract
Royal College of General Practitioners —London
- £61,083.07 a year
- Full-time
2d
IT Support Specialist - London
Legora —London
- Full-time
11d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
Data Analyst - 24 months FTC
AlzheimersSociety —London
- £39,866 - £46,695 a year
- Remote
- Microsoft Excel
- SQL
- Analysis skills
4d
7IM Graduate Associate Programme
7IM —London
- Communication skills
8d
Product Support Specialist
Pigment —London
- Full-time
- Remote
- English
- SQL
- Project management
- Flexible schedule

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Technical Support Specialist

Intelligent Imaging Innovations
London

Apply Now

Job details

Permanent
From £40,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Biology
Engineering
Biotechnology
Cell Biology
Bachelor's degree
Physics
Chemistry
Biophysics
Microscopy
Mechanical knowledge
Data Science

Full job description

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Primary responsibilities include performing preventive maintenance and optimizing microscopy systems. This is an exciting opportunity to join an established scientific instrumentation company designing and manufacturing cutting-edge technologies.

The ideal candidate possesses strong electrical and mechanical skills, is familiar with microscopy systems and can problem-solve with minimal guidance. Preferred qualifications include experience in fundamental optical theory and microscopy applications and familiarity with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC). This is a permanent position requiring both domestic and international travel.

Qualifications:

Bachelor's or technical degree in related field or equivalent experience
Strong electrical and mechanical skills
Familiarity with microscopy systems
Experience with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC)
Familiarity with biomedical sciences preferred

Skills & Competencies:

Electrical, technical and mechanical aptitude
Problem solving and analysis with minimal guidance
Communication and customer focused
Team collaboration

Responsibilities:

Telephone and Online Support:

Provide first response technical support to scientists at biomedical research laboratories
Field email and phone inquiries immediately upon receipt
Troubleshoot support issues involving software and opto-electronic hardware performance
Document support issues and manage the reconciliation process via a case tracking system

Customer Site Visits:

Extensive travel to customer sites is required
Site visits involve the same type of support as email and phone inquiries, and may include software and hardware installation of microscopy platforms/systems, systemic troubleshooting, basic hardware repair, equipment relocation, annual system optimization and preventative maintenance

Conditions of Employment:

Legally eligible for employment in the United Kingdom
Work safely with lasers, optical and electrical systems; understand and follow safety procedures and maintain a safe working environment
Travel extensively throughout Europe and abroad
Flexibility to work outside traditional work hours as required
Reside in London or surrounding area

Pay: From £40,000.00 per year

Benefits:

Company pension
Private dental insurance
Private medical insurance

Work Location: In person

Apply Now

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