Team leader, planning & advice Work, Jobs in Euxton, Lan (with Salaries)

Customer Service Manager
Elis —Chorley
- Up to £50,000 a year
- Call to connect
- Customer service
- Continuous improvement
- Communication skills
- Employee assistance programme
13d
Planning Enforcement Team Leader
Liverpool City Council —Liverpool
- £56,673 - £62,580 a year
- Presentation skills
- Leadership
- Negotiation
- Employee assistance programme
Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Customer Service Manager
NSG Group —Ormskirk
- Up to £53,000 a year
- Full-time
Quick apply
Senior Planning Officer
Liverpool City Council —Liverpool
- £40,777 - £46,142 a year
- Employee assistance programme
7d
Project Manager
Qureos Inc —Leyland
- £52,000 - £64,000 a year
- Full-time
- PMP
- Project management
- Bachelor's degree
- Annual leave
Area Manager
Lidl —Burnley
- £66,000 - £94,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Store Manager
Aldi —Chorley
- £52,910 - £69,000 a year
- Annual leave
Operations Team Leader - Specialist Services
UK Event Medical Services Limited —Preston
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Customer Onboarding Team Leader
Aimée Willow Connex —Manchester
- Management
- Analysis skills
- Financial services
Demand Planning Team Leader
HILTI —Manchester
- Microsoft Office
- Master's degree
- Analysis skills
- Annual leave
- Employee assistance programme
Team Leader
RRG Group —Salford
- £28,000 - £37,500 a year
- Full-time
- Management
- Team management
- In-person
- Employee discount
Quick apply
12d
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
Senior Relationship Team Leader
DCBL —Runcorn
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
12d
Reception & Administration Lead
St Catherine's Hospice —Walton le Dale
- £26,616 a year
- Full-time
- Customer service
- Supervising experience
- Hospice
- Free parking
Quick apply
11d
Head of Community Engagement
Progress Schools —Bootle
- £40,000 - £45,000 a year
- Hybrid work
- English
- No degree
- Travel
- Employee discount
- Referral programme
Online Team Leader
Morrisons —Leyland
- Annual leave
- Employee discount
Quick apply
Operations Manager
Popeyes UK —Liverpool
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Head of Communications and Marketing
Derian House Children's Hospice —Fulwood
- £51,500 - £56,500 a year
- Full-time
- Management
- Hospice
- Leadership
- Free parking
- Employee discount
Quick apply
13d
Head of Demand Planning
Precision Polymer Engineering Limited —Blackburn
- £60,000 - £70,000 a year
- Full-time
- Management
- Sales
- Microsoft Office
- Annual leave
3d

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team leader, planning & advice jobs near euxton, lan

Customer Service Manager

Elis -
Chorley

Apply Now

Job details

Up to £50,000 a year
13 days ago

Benefits

Company pension
Employee assistance programme
On-site parking

Qualifications

Driving Licence
Customer service
Continuous improvement
Communication skills

Full job description

About a career with Elis

We are looking for an enthusiastic and experienced Customer Service Manager to join our site at Chorley and lead and direct the customer service team towards delivering excellent customer care by focusing on proactive customer relationships, people development, problem prevention and continuous improvement of the customer service operation. The Customer Service Manager will also be responsible for the commercial terms (contract Management) and Price conditions (increases / discounts) and along with the rest of the site management team will ensure optimal delivery on expectations.

Elis is an international multi service provider, offering textile, hygiene and facility services, we are a leader in circular services, allowing businesses to achieve optimal hygiene and protection for their employees and customers thereby enriching their well being in a sustainable way. Our rental maintenance model supports our customers to focus on their core business while reducing their environmental footprint. Our circular services emulate our commitment to a more sustainable future: connecting us, our clients and our planet.

Your Mission at Elis

Customer Service Focus

Plan and manage customer service operations within cost lines and relevant KPIs.
Improve Customer Service operations to lower customer effort and improve retention.
Monitor operational part of SLA and manage successes/failures.
Responsible for start-up and termination of customers.
Solutions to customer issues within mandate, including credit notes within mandate.

Commercial Focus

Accountable for retention on portfolio accounts and ensure standard commercial terms.
Shared responsibility for credit monitoring with shared service.

Leadership

Coach and train customer service employees (office and field based) to ensure right competence levels.
Manage all Customer Service resources, including personnel.

Continuous improvement

Operational improvements on New Business and Quotes process and procedure.
Improvement initiatives for CS operations.
Operational improvements on plant and CU level (influence).
Identify and implement opportunities for problem prevention.

What will make you stand out?

Excellent verbal & written communication skills.
Ability to listen to and influence peer group and department team members.
Good attention to detail and the ability to analyse data.
Continuously improve the department and/or team.
Ability to organise self and others to ensure tasks are carried out in a timely manner.
Strong collaboration & influencing skills across departments and sites.
Driver’s license.
Educated to degree level or equivalent and/or experience in customer service management and coaching teams, with a track record of success.
Experience of implementing continuous improvement programmes.

What's on offer?

33 Days Holiday
Company Pension
Employee Assistance Programme
On-site Parking
Private Medical
Life Assurance

National structure to facilitate ambition.
Salary of upto £50,000 depending on experience plus bonus
33 days holiday per year
Company Pension
Private Medical
Working with a great team

Interested?

Then apply online! Your contact person:

Helena Fearnley-Brown

Tel: [email protected]

Apply Now

Refine Your Search

team leader, planning & advice jobs in euxton, lan

Customer Service Manager

Planning Enforcement Team Leader

Head of Customer Experience

Customer Service Manager

Senior Planning Officer

Project Manager

Area Manager

Store Manager

Operations Team Leader - Specialist Services

Customer Onboarding Team Leader

Demand Planning Team Leader

Team Leader

Senior Customer Service Manager

Senior Relationship Team Leader

Reception & Administration Lead

Head of Community Engagement

Online Team Leader

Operations Manager

Head of Communications and Marketing

Head of Demand Planning

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