Company Overview
Highbury Nursing Home is a dedicated nursing home providing care for older adults in a comfortable and supportive environment. With 38 beds, we focus on delivering high-quality services to enhance the well-being of our residents.
Summary
To manage the administrative procedures within the home as directed by the Home Manager and to provide reception cover, promoting the Home and company to potential customers, appropriate authorities and colleagues in a pleasant, caring and professional manner.
Key Responsibilities
Administration
· To receive all residents/visitors to the Home in a pleasant efficient manner. Ensuring that the Visitors Book is completed and the appropriate person is notified of their arrival.
· To ensure that the reception area creates a positive first class impression, that it is tidy, welcoming and clean with up to date information available.
· To answer the telephone promptly and deal with enquiries in a helpful, courteous and welcoming manner, being aware of the need to maintain confidentiality at all times regarding staff and residents.
· Liaise and build relationships with relatives, residents, professional service providers and other visitors.
· To perform secretarial/clerical duties as required by the Home Manager
· To ensure that when absent from the workplace key individuals are up to date with the location of files, equipment, contact details of relevant people/agencies in order to provide a seamless service. · To provide administrative and clerical support and other support as may be requested from time to time by the Home Manager and other Senior Personnel.
· The submission of all new Private Resident contracts.
· Manage petty cash and resident’s monies.
HR
· Maintain training records for both mandatory and regulatory requirements.
· Undertake checks on PIN numbers, Visa expiry dates and CRB checks on the required renewal dates. · Order uniforms and badges where they are in use.
· Advise employees on HR policy or where to find information.
· Ensure that all new members of the team complete their induction.
· Ensure that all end of probation interviews are carried out, paperwork is completed and records update.
· To accurately record and up-date information on personnel record files.
Recruitment
· To assist the Home Manager with the recruitment of staff , ensuring that the process is followed accurately and takes into account relevant legislative requirements with regard to discrimination.
· Ensure that all pre-employment checks are undertaken and that all prospective employees are fit to work in accordance with CQC regulations and Company policy
Payroll
Business Systems
To effectively manage all people data using the company’s business systems.
This will include but not be limited to:
· Regular and timely maintenance of all employees personal data including change of name, address, bank account information, variations to contractual terms and conditions, changes to rates of pay and alterations in contractual hours.
· Ensure all starters and leavers are updated in the system weekly in order to ensure that payroll is accurate and no overpayments are made to leavers.
· Ensure that all absences are maintained accurately including, holiday, sickness and unauthorised absence. o Make sure that all data entered complies with the HM Revenue & Customs Real Time Information requirement.
· Ensure that all employees’ timesheets are accurate, signed off by the Home manager and hours input into the payroll system on a weekly basis.
Requirements
- Previous experience in role is essentail.
- Strong attention to detail and ability to work independently.
- Good communication skills to interact with staff and residents effectively.
- IT literate and have good working knowledge of MS Office.
- Understanding of health and safety & COSHH regulations .
If you are passionate about creating a clean and welcoming environment for our residents, we invite you to apply today and become an integral part of our caring team at rsing Home!
Job Type: Full-time
Pay: £13.00-£14.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Language:
Work Location: In person
