Operations team leader Work, Jobs in Ewhurst, Sry (with Salaries)

Customer Operations Team Leader
TR Fastenings —East Grinstead
- £36,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
4d
Finance Operations Lead
RSM UK —Crawley
- Full-time
- Analysis skills
- Travel
- In-person
2d
Governance Lead
1st Central —Haywards Heath
- Up to £46,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Academy Operations Team Leader
Riverside Consultancy —Epsom
- £45,000 - £47,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
Quick apply
Customer Automation Partnership Lead
CHEP —Addlestone
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Negotiation
Product & Sourcing Enablement Lead
IAG Loyalty —Crawley
- Full-time
- Continuous improvement
- Team management
- AI
Sales Operations Team Leader
TD Synnex —Bracknell
- Full-time
- Hybrid work
- CRM software
- Sales
- Organisational skills
- Annual leave
7d
Service Planning Process and Data Lead
Atlas Copco Group —Burgess Hill
- Hybrid work
- Microsoft Powerpoint
- English
- Analysis skills
Team Leader - Operations
Commodity Trader —Bolney
- £32,000 - £36,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Continuous improvement
- Free parking
Quick apply
Client Operations Lead Analyst 1 - 12 month contract
Schroders —Horsham
- Full-time
- Mentoring
- Organisational skills
- Communication skills
Operations Lead
Healix International —Esher
- From £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Training & development
- Annual leave
- Employee discount
Quick apply
Business Development Lead
Herrington Carmichael LLP —Farnborough
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Free parking
- Employee discount
Data & Analytics Transformation Lead
IAG Cargo —Hounslow
- Full-time
- Hybrid work
- Travel
- AI
- Communication skills
- Employee discount
- Gym membership
7d
Supply Chain & Procurement Lead
Universal Quantum —Haywards Heath
- Full-time
- Hybrid work
- Negotiation
- Annual leave
- Flexible schedule
Quick apply
LTO Commercialisation and Innovation Lead
Yum! Brands —Woking
- Hybrid work
- Project management
- Travel
11d
Senior Manufacturing Team Leader - night shift
Surface Technology International —Hook
- Full-time
- Continuous improvement
- Team management
- Quality control
- Employee discount
Quick apply
Store Operations Team Leader
Dunelm —Farnborough
- £14.76 an hour
- Customer service
- Merchandising
- Mentoring
Integrated Facilities Management Operations Lead
CBRE —Brighton
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
7d
Senior D365 Finance Lead Consultant
Safetykleen —Brentford
- Full-time
- ERP systems
- Analysis skills
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1d
Lead DCI Operations Specialist
Capital One UK —Farnborough
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Training & development

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operations team leader jobs near ewhurst, sry

Customer Operations Team Leader

TR Fastenings
East Grinstead

Quick apply

Job details

Full-time
£36,000 - £38,000 a year
4 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Microsoft Word
Sales
Sales management
Customer service
Stakeholder liaison
Microsoft Office Suite
Performance management
Team management
Staff training
Management reporting
Customer support
Professional development mentoring
Customer interaction
Training & development
Leadership
Team motivation leadership
Communication skills
Category C Licence

Full job description

Who we are

At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.

From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.

We’re looking for a driven and dynamic Customer Operations Team Leader to contribute to our continued success on a permanent basis.

The role will be based at our East Grinstead site (RH19 1XZ). The role is 37.5 hours per week 08:30 – 17:00 Monday – Thursday and 08.30 – 15.45 on a Friday.

For the first 6 months the role will be fully office based. Upon completion of a probation period, this will be reviewed with the possibility of going hybrid.

The Role

Reporting to the Customer Operations Manager we are looking for someone to deliver excellent customer service, to take responsibility for the day to day running of the Contract Sales department, to lead, motivate, and develop the team.

As a Team Leader, you will be responsible for supporting the day-to-day operations, leading a team to achieve performance targets, and creating a positive and productive working environment.

Key Tasks

· Lead, coach, and motivate the team to achieve individual and departmental objectives.

· Conduct one-to-one meetings, performance reviews, probation reviews, return-to-work meetings, and wellbeing discussions.

· Manage attendance, absence, performance, capability, and disciplinary matters in line with company policies.

· Identify training needs, develop employees, and deliver inductions and mandatory training.

· Plan workloads and monitor team performance to meet operational and customer service targets.

· Support recruitment activities, including shortlisting, interviewing, onboarding, and training new employees.

· Manage key customer accounts, resolve escalations, and maintain high standards of customer service.

· Liaise with customers and internal teams to ensure successful delivery of ongoing business and projects.

· Monitor sales performance, drive revenue growth, maintain profit margins, and manage pricing reviews for key accounts.

· Produce management reports, communicate business updates, and support continuous improvement initiatives.

· Ensure compliance with company policies, procedures, health and safety requirements, and key performance indicators, including stock reduction targets

· Manage price review projects on key accounts

· Understand how Vendor Managed Inventory (VMI) accounts operate, and the responsibilities & requirements involved to ensure these are managed effectively to avoid line-stop situations.

The Candidate

We are looking for an experienced and ambitious team leader who is passionate about achieving outstanding results and driving high performance. You will have previous experience managing a sales team and be motivated to lead by example, inspiring others to be the best they can be. A strong focus on process and compliance is essential, with the ability to ensure work is completed accurately and consistently while maintaining high standards across the team.

The ideal candidate will possess excellent decision-making and problem-solving skills, along with exceptional verbal and written communication abilities. You will be customer-focused, committed to delivering service excellence, and confident in handling customer queries and escalations professionally. Experience coaching, developing, and supporting team members through regular feedback, training, and performance management is important, as is the confidence to lead and facilitate monthly sales meetings.

Good working knowledge of Microsoft Office applications, including Word, Excel, Teams, and Outlook, is required, while experience with Microsoft Dynamics 365 (D365) would be advantageous.

If you are interested, know of someone who might be or have any queries, please contact:

[email protected]

To apply for this role, kindly send your CV and specify the position you are applying for to the above email.

Job Types: Full-time, Permanent

Pay: £36,000.00-£38,000.00 per year

Benefits:

Company pension
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay

Experience:

Team management: 1 year (required)
Sales: 1 year (preferred)
Customer service: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in East Grinstead

Quick apply

Refine Your Search

operations team leader jobs in ewhurst, sry

Customer Operations Team Leader

Finance Operations Lead

Governance Lead

Academy Operations Team Leader

Customer Automation Partnership Lead

Product & Sourcing Enablement Lead

Sales Operations Team Leader

Service Planning Process and Data Lead

Team Leader - Operations

Client Operations Lead Analyst 1 - 12 month contract

Operations Lead

Business Development Lead

Data & Analytics Transformation Lead

Supply Chain & Procurement Lead

LTO Commercialisation and Innovation Lead

Senior Manufacturing Team Leader - night shift

Store Operations Team Leader

Integrated Facilities Management Operations Lead

Senior D365 Finance Lead Consultant

Lead DCI Operations Specialist

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