Customer relations manager Work, Jobs in Exeter, Dev (with Salaries)

Assistant Service Delivery Manager
SUEZ —Exeter
- £44,432 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Analysis skills
Marketing Coordinator ( FTC Maternity cover )
Rockfish Restaurants —Exeter
- £34,000 a year
- Full-time
- Hybrid work
- Social media management
- Restaurant
- Communication skills
Quick apply
6d
Store Manager
Mountain Warehouse —Exeter
- Full-time
- Customer service
- Budgeting
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Operations Manager
Network Plus —Exeter
- Microsoft Word
- Team management
- Quality control
Quick apply
Senior HR Advisor
City West Country Ltd —Exeter
- Up to £40,000 a year
- Call to connect
- Hybrid work
- No experience needed
- Human resources
- Mentoring
- Employee assistance programme
Quick apply
10d
Graduate Sales and Management Programme
Rentokil Initial Group —Exeter
- £25,067 - £25,068 a year
- Overtime
- Hybrid work
- Customer service
- Bachelor's degree
- Business
- Relocation assistance
- Annual leave
Quick apply
Operations Controller
Evri —Exeter
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
Vehicle Valet
Days Motor Group —Exeter
- Full-time
- Communication skills
- Free parking
- Annual leave
6d
Commercial Director
Taylor Wimpey —Exeter
- Annual leave
- Employee discount
Bathroom & Trade Sales Consultant
Active Plumbing Supplies Wellington Ltd —Wellington
- £29,000 - £32,000 a year
- Full-time
- CAD
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
5d
Receptionist/Telephonist/ Administrator
Torbay and South Devon NHS Foundation Trust —Paignton
- £12.71 an hour
- Part-time
- Front desk
- Communication skills
Helpdesk Operator
Emcor —Paignton
- £11,091 a year
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Value Stream Lead
Gooch & Housego Torquay —Torquay
- Full-time
- Continuous improvement
- Quality control
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
L'Oréal Luxe Multi-Brand Solo Counter Manager, Boots Taunton (30 Hours)
l'Oréal —Exeter
- Part-time
- Customer service
- Bachelor's degree
- Team management
- Annual leave
- Referral programme
Quick apply
6d
Stock Controller
Bako group —Cullompton
- £24,000 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Retail Sales Assistant - Night Fill
Trago Mills —Newton Abbot
- £12.71 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
6d
General Maintenance / Groundsperson
Trago Mills —Newton Abbot
- £12.71 an hour
- Full-time
- In-person
- Communication skills
- Employee discount
Quick apply
6d
Food Service Assistant
Aramark —Torquay
- £12.71 an hour
- Weekend availability
- Serving
- Customer service
- Cleaning
- Employee discount
2d
Pharmacy Accuracy Checking Technician - Seaton Superstore
Tesco UK —Seaton
- From £15.70 an hour
- Full-time
- Team management
- Cleaning
- Store discount
- Employee discount
14d
Vehicle Maintenance Field Engineer
Days Motor Group —Exeter
- Full-time
- Maintenance
- Free parking
- Annual leave

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customer relations manager jobs near exeter, dev

Assistant Service Delivery Manager

SUEZ -
Exeter

Apply Now

Job details

Permanent | Full-time
£44,432 a year

Benefits

Company pension

Qualifications

Microsoft Word
Driving Licence
Employee relations
Data analysis skills
Complaint handling
Performance management
Analysis skills
Continuous improvement
Organisational skills
Customer interaction
Leadership
Team motivation leadership
Communication skills
Operations leadership experience

Full job description

Are you an experienced operational leader with a background in Transport, Logistics, Waste Management or a similar fast-paced environment?

We are looking for an enthusiastic, driven and capable Assistant Service Delivery Manager to join our busy DCW Exeter operation and play a key role within our local leadership team.

At DCW, we’re committed to making our world a more sustainable place – a highly complex challenge. That’s why we need diverse and inspirational individuals to help us move forward. If you’re ready to lead teams, improve performance, collaborate across the business and drive positive change, we want you on our team.

DCW is a subsidiary of SUEZ recycling and recovery UK

About the role

This is a permanent position working 37.5 hours per week, Monday to Friday, with working hours to fit the needs of the business.
Total package worth over £56,000 inclusive of base salary, up to 10% annual bonus, company car or car allowance, 5% employer pension, 25 days holiday (plus 8 bank holidays) and other benefits.

What will I be doing?

As an Assistant Service Delivery Manager, you’ll play a key role in leading our operation and ensuring we deliver a safe, compliant, efficient and consistently high-quality service to our customers.

Customer service will be at the heart of the role. You’ll work closely with the Senior Service Delivery Manager and operational teams to ensure that our customers receive the service they expect, with a strong focus on reliability, communication, responsiveness and getting things right first time.

Key duties include:

Lead and support operational teams to deliver excellent customer service.

Monitor service performance and customer KPIs.
Identify and resolve service failures quickly.
Support the investigation of customer complaints.
Drive a right-first-time approach across the operation.
Ensure customer issues are communicated and resolved effectively.
Work closely with Customer Service and Commercial teams.
Manage resources to meet customer and operational requirements.
Maintain high standards of H&S, fleet and compliance.
Develop and support supervisors and operational colleagues.
Drive continuous improvement across the operation.
Support employee relations and performance management.
Challenge poor performance and drive accountability.
Support the Senior Service Delivery Manager with operational performance.
Deputise for the Senior Service Delivery Manager when required.

What are the requirements?

Proven experience in a management or senior supervisory role, ideally within Waste, Transport, Logistics or a similar operational environment.
Strong leadership skills with the ability to motivate, develop and hold teams accountable.
Experience of managing operational performance and delivering against agreed targets and KPIs.
A strong understanding of Health & Safety and operational compliance.
Knowledge of fleet management, driver compliance and tachograph requirements would be advantageous.
Experience of managing employee relations matters, including disciplinary and grievance processes.
Strong organisational and administrative skills, with the ability to manage competing priorities.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills, with the ability to understand operational data and identify trends and opportunities.
Good IT skills, including Microsoft Word and Excel.
A Transport Manager CPC is desirable but not essential.
A full driving licence is essential.

Who we are

Join us, and you’ll be part of a forward-thinking business where people are free to grow. In a workplace where respect, team spirit, customer focus, and commitment to the environment are real values – not just words on a page. As part of our dedicated team, you’ll play an important part in the essential work we are doing to build a sustainable future.

At Suez, we believe in investing in our people. You’ll have access to continuous learning and development opportunities, empowering you to reach your full potential. Our inclusive culture ensures that everyone’s voice is heard and valued, fostering innovation and collaboration.

We offer competitive benefits, including flexible working arrangements, comprehensive health and wellness programs, and opportunities for career advancement. By joining Suez, you’ll be contributing to a mission-critical role that makes a real difference in the world.

If you’re ready to take on this challenge and be part of a team that’s dedicated to making a positive impact, apply to Suez today. Together, we can build a sustainable future.

Apply Now

Refine Your Search

customer relations manager jobs in exeter, dev

Assistant Service Delivery Manager

Marketing Coordinator ( FTC Maternity cover )

Store Manager

Operations Manager

Senior HR Advisor

Graduate Sales and Management Programme

Operations Controller

Vehicle Valet

Commercial Director

Bathroom & Trade Sales Consultant

Receptionist/Telephonist/ Administrator

Helpdesk Operator

Value Stream Lead

L'Oréal Luxe Multi-Brand Solo Counter Manager, Boots Taunton (30 Hours)

Stock Controller

Retail Sales Assistant - Night Fill

General Maintenance / Groundsperson

Food Service Assistant

Pharmacy Accuracy Checking Technician - Seaton Superstore

Vehicle Maintenance Field Engineer

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