Host hostess Work, Jobs in Exeter (with Salaries)

Telephone Host - Exeter
City West Country Ltd —Exeter
- £12.71 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
5h
Bar Waiting Staff
Lighter —Topsham
- £13.11 - £13.45 an hour
- Full-time
- Serving
- Hospitality
- Bar
- Flexible schedule
Quick apply
6d
Breakfast Host/Hostess
The Fountain Inn —Okehampton
- £8.50 - £12.71 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Free parking
- Employee discount
Quick apply
Range Host / Strike Shack Host (Golf)
Woodbury Park - Strike Shack —Woodbury
- £21,149 - £26,438 a year
- Weekend availability
- Customer service
- Guest services
- Free parking
- Employee assistance programme
13d
Bank Staff Care Assistant - Extra Care
Cera Care —Totnes
- £13.45 an hour
- Night shift
- No experience needed
- Travel
- No travel
- Annual leave
- Employee assistance programme

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Telephone Host - Exeter

City West Country Ltd -
Exeter

Quick apply

Job details

£12.71 an hour
5 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling

Full job description

Salary: £12.71 per hour plus £1.54 holiday top up

Location: Exeter

Hours: 16-19 weekends per year,Saturday working in the office, 08:3017:00, and Sunday working from home, 10:0014:00 on a rota basis.

This is an exciting opportunity to join City West Country Ltd in our Exeter dealership! We are looking for a Telephone Host to deliver an outstanding customer experience as the first point of contact for inbound switchboard calls, handling enquiries efficiently and courteously. The role also supports customer satisfaction by completing outbound CSI calls, recording and escalating complaints promptly, and providing administrative support across departments.

Who are City West Country?

We are a privately owned, awardwinning automotive group with over 40 years of industry experience, operating successful dealerships across Exeter, Taunton, Plymouth and Truro. As our business continues to expand, were offering the right candidate the chance to thrive in a fastpaced, forwardthinking environment

Owned by a fatherandson team, we pride ourselves on strong family values. For the past three years, we have also been recognised as an Outstanding Company to Work For by Best Companies! With an annual turnover exceeding £368 million, CWC are ranked as the 47th largest dealer group in the UK according to the AM-online AM100 report, and hold the 50th position in the Scoosh Top 100 Car Dealers rankings.

What can we offer you?

Flexible working pattern
Scottish Widows salary sacrifice pension scheme
Access to our exclusive Benefits Hub discounts on big brands
Employee Assistance Programme

What Youll Be Doing

As a Telephone Host you will provide outstanding customer experience through being first contact for inbound general switchboard.

Key Responsibilities

Rotating inbound and outbound call rota
Monitor and record inbound call activity accurately via Host Module
Promote CWC exacting service standards in all customer contact

Effective outbound calling to ascertain customer experience after their service and sales visit
Educate customer on MBUK questionnaire to support recommendation

Qualify customer needs and personally establishes contact between customers and site/team member
Ensures messages are communicated to the necessary department in a timely manner
Capture customer complaints where relevant and pass to site within 24hrs of call
Provides administrative support to all departments where appropriate or requested.

What Were Looking For

Customer service experience essential
Good telephone and interpersonal skills
Dynamic and driven self-starter
Proven ability to work to deadlines and targets
Flexible and professional

Is This You?

If youre excited by this great opportunity, we'd love to hear from you! Apply today and join a company that values performance, passion and progression.

We are passionate about creating a diverse and inclusive place to work, with a commitment to equality and fairness at the heart of our values and everyday practices and policies. We aim to recruit, nurture and retain a diverse workforce that reflect the diversity of our customer base.

Want to discuss this role? Call Beth Williams on 01392 825073 or email [email protected]

Quick apply

Refine Your Search

host hostess jobs in exeter

Telephone Host - Exeter

Bar Waiting Staff

Breakfast Host/Hostess

Range Host / Strike Shack Host (Golf)

Bank Staff Care Assistant - Extra Care

I want to receive the latest job alerts for host hostess in exeter

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