Technical advisor Work, Jobs in Exeter (with Salaries)

Application Support Analyst
Mears Group —Exeter
- Up to £36,137.50 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
- Referral programme
2d
Logistical Support Officer (Cadet Administrative Assistant)
Wessex Reserve Forces and Cadets Association —Exeter
- £32,455 a year
- Overtime
- Writing skills
- Communication skills
- Free parking
- Annual leave
Quick apply
2d
Technical Sales Advisor & Warehouse Operative
Hart Group Holdings Ltd —Tiverton
- From £26,000 a year
- Full-time
- Heavy lifting
- Sales
- Forklift
- Free parking
- Profit sharing
Quick apply
Vulnerability Management Engineer
Met Office —Exeter
- £35,145 - £49,448 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Annual leave
Quick apply
11d
Customer Service/Sales Advisor
JK floorheating Ltd —Exeter
- From £27,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
SHEQ Advisor
MWHTreatment —Exeter
Service Warranty Specialist
Ryland —Exeter
- £35,000 - £40,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Area Planning Advisor
Forestry Commission —Humber
- £40,388 - £43,482 a year
- Full-time
- Hybrid work
- Management
- English
- Presentation skills
- Annual leave
- Employee assistance programme
9d
Cyber Essentials Security Consultant
SilvaTech Solutions Ltd —Exeter
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Annual leave
- Work from home
Quick apply
Client Advisor
Marsh —Exeter
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Customer Service Supervisor
Original Style Limited —Exeter
- £33,000 - £35,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Free parking
- Store discount
Quick apply
111 Contact Centre Team Manager
Practice Plus Group IUC —Exeter
- £34,188 a year
- Writing skills
- Data analysis skills
- Analysis skills
2d
Parts Advisor - Toyota
Snows Group —Exeter
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
Business Administrator - Equalities
Ministry of Justice —Newton Abbot
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
9d
Trainee Tax Advisor – Rural Succession & Advisory
Evolution ABS —Wellington
- From £30,000 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
- Free parking
- Profit sharing
Quick apply
Expert Technical Support Engineer – GNSS & Satellite Navigation Systems
Keysight Technologies, Inc. —Paignton
- Part-time
- Computer Science
- Salesforce
- Engineering
Customer Service advisor
Rubix —Newton Abbot
- Full-time
- Computer literacy
- Computer skills
- Communication skills
Senior Environmental Consultant (Marine Development)
Royal HaskoningDHV —Exeter
- £40,000 - £52,000 a year
- Part-time
- Analysis skills
- Communication skills
- Time management
Civil Engineer - Mid to Senior Level
Moffatt & Nichol —Exeter
- Full-time
- Microsoft Word
- Civil engineering
- Microsoft Excel
Quick apply
Associate Transport Planner
City Science —Dawlish
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Annual leave
- Employee assistance programme
Quick apply
3d

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Application Support Analyst

Mears Group -
Exeter

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Job details

Permanent | Full-time
Up to £36,137.50 a year
2 days ago

Benefits

Company pension
Employee assistance programme
Paid volunteer time
Enhanced maternity leave
Enhanced paternity leave
Referral programme
Sick pay

Qualifications

Technical troubleshooting
Incident queue management
GCSE
Microsoft Office Suite
Analysis skills
Database management
SQL Server Management Studio
Customer support
Application support
Communication skills

Full job description

Annual salary: up to £36,137.50

REQ0038970

Contract Type:

Permanent

Business Area:

Location:

Exeter - Mallard Road

Annual salary: up to £36,137.50

Application Support Analyst

Location: Hybrid

Contract: Permanent, Full Time, 40 hours per week

Salary: £36,137.50 per annum plus Mears benefits package

Mears Group is one of the UK's leading housing and care providers, delivering services that make a positive difference to the communities we serve. We are committed to investing in our people, providing opportunities for development and creating an inclusive environment where everyone can thrive.

About the Role:

We are looking for an Application Support Analyst to join our IT team and play a key role in supporting and maintaining the systems, applications and databases used across the Group. This is an excellent opportunity for someone with strong SQL and application support experience who enjoys troubleshooting technical issues, improving system performance and delivering excellent customer service.

In this role, you will work closely with colleagues across the business to investigate incidents, resolve application issues and support the ongoing development and optimisation of critical business systems. You will help ensure systems perform effectively, data quality is maintained and users receive a high standard of support.

Duties:

Support and maintain business systems, applications and databases, ensuring they operate effectively and meet business needs.
Monitor, prioritise and escalate tickets through ServiceNow in line with SLAs and security requirements.
Investigate incidents and system errors, working with users to identify and implement solutions.
Apply data fixes and support process improvements to resolve application issues.
Configure application settings to meet business requirements.
Monitor system performance and error logs to identify issues and improvement opportunities.
Contribute to improving data quality, system performance and operational efficiency.
Record enhancements and feedback to support continuous improvement.
Collaborate with colleagues to deliver high-quality technical and customer support.

Key Criteria:

Strong knowledge and experience of database tools including SQL and SSMS
Experience within an application support, helpdesk or customer service environment
Excellent communication and presentation skills
Strong analytical and problem-solving abilities
Proficiency in Microsoft Office applications

Preferred but not essential:

GCSE qualification in IT, Computer Science or equivalent
Excellent communication and presentation skills
Strong analytical and problem-solving abilities
Proficiency in Microsoft Office applications

Benefits:

Family friendly policy to include enhanced maternity/paternity leave and much more.
Generous Pension Scheme
Sick Pay
Refer a friend scheme (total award £1000)
Share saver scheme
Eye test vouchers
Employee Assistance Programme (Access to Free counselling service)
Wellbeing service (Access to trained mental health & wellbeing advisors)
Mears Annual Family Fun Day for you and your family to places like Blair Drummond Safari Park, M&Ds Theme park, fully paid for including lunch
Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers
Volunteering Leave - Mears supports employees to undertake volunteering in the community, in support of our social value commitment
Excellent training and development opportunities and 25 days holiday entitlement along with bank holidays.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

As part of the recruitment process for this role, we will carry out a Background, Identity, Security clearance & BPSS check. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years.

Apply or to discuss your application further; contact:

Grace Harris ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

technical advisor jobs in exeter

Application Support Analyst

Logistical Support Officer (Cadet Administrative Assistant)

Technical Sales Advisor & Warehouse Operative

Vulnerability Management Engineer

Customer Service/Sales Advisor

SHEQ Advisor

Service Warranty Specialist

Area Planning Advisor

Cyber Essentials Security Consultant

Client Advisor

Customer Service Supervisor

111 Contact Centre Team Manager

Parts Advisor - Toyota

Business Administrator - Equalities

Trainee Tax Advisor – Rural Succession & Advisory

Expert Technical Support Engineer – GNSS & Satellite Navigation Systems

Customer Service advisor

Senior Environmental Consultant (Marine Development)

Civil Engineer - Mid to Senior Level

Associate Transport Planner

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