Helpdesk manager Work, Jobs in Failsworth, Gtm (with Salaries)

Service Coordinator
Johnson Controls —Manchester
- Full-time
- Hybrid work
- Customer service
- Maintenance
- Communication skills
- Free parking
- Annual leave
5d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Facilities Helpdesk Administrator – Manchester, M3 2LF
Apleona —Manchester
- £26,000 - £28,000 a year
- Monday to Friday
- Microsoft Excel
- Customer service
- Computer literacy
- Employee discount
- Gym membership
Operational Programme Manager
Manchester University NHS Foundation Trust —Manchester
- £55,690 - £62,682 a year
- Full-time
- University
- Driving
- AI
10d
Helpdesk Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
11d
ITSM Helpdesk Specialist (ITIL)
Tesco Mobile —Manchester
- Weekend availability
- Hybrid work
- Customer service
- Analysis skills
- Communication skills
- Employee assistance programme
2nd Line Support Analyst
Sharp —Stockport
- Full-time
- Hybrid work
- Azure
- In-person
- Communication skills
- Annual leave
- Life insurance
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
Building Manager
MCR Property Group Ltd —Manchester
- £40,000 - £45,000 a year
- Customer service
- Administrative experience
- Organisational skills
Quick apply
Quality Operations Lead
MCS —Warrington
- £35,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Free parking
- Annual leave
Quick apply
8d
Assistant Workplace Services Manager
Government Property Agency —Manchester
- £36,000 - £39,494 a year
- Full-time
- Customer service
- Salesforce
- English
23h
IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking
12d
Days & Nights Role - Mobile Response Officer (SIA)
Key Security (UK) Ltd —Warrington
- £13.45 an hour
- 12 hour shift
- Driving
Quick apply
Office Coordinator
Bibby Financial Services —Salford
- £27,000 - £30,000 a year
- Full-time
- Organisational skills
- Financial services
- Gym membership
Quick apply
23h
Enrolment Co-ordinator - Kids Planet Central Support
Kids Planet Nurseries —Knutsford
- Communication skills
- Time management
HVAC Regional Manager
OCS Group —Manchester
- Maintenance
- Microsoft Office
- Supervising experience
Quick apply
1h
Facilities and Maintenance Services Lead
Arcadis —Warrington
- Maintenance
- Microsoft Office
- School
IT & Telecoms Engineer Manager
Digicomm 360 Ltd —Bolton
- £35,000 - £40,000 a year
- Full-time
- Management
- Windows
- Computer networking
- Free parking
Quick apply
Mobile Technical Operative - Mechanical
Equans —Manchester
- Full-time
- Maintenance
- IT
- Communication skills
- Annual leave
- Employee assistance programme

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helpdesk manager jobs near failsworth, gtm

Service Coordinator

Johnson Controls -
Manchester

Apply Now

Job details

Full-time
5 days ago

Benefits

Free parking
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Customer service
Maintenance
Communication skills
Time management

Full job description

Join Us as a Customer Service Coordinator

Manchester – Tyco Park | Full-Time | Hybrid Working (2 days/week after 6 months)

Usual Hours: 8:00–17:00, Monday to Friday | Flexibility Required: Between 7:00–19:00 Monday to Sunday

Are you a master of multitasking with a passion for delivering exceptional service? Step into a pivotal role where your coordination skills keep our field operations running smoothly and our customers smiling.

What we offer

Competitive Salary: Reflecting your skills and experience
Generous Leave: 25 days annual leave (pro-rated in hours)
Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
Career Development: Extensive growth and advancement opportunities
Free Onsite Parking: Hassle-free commuting
Dress Down Fridays: Casual attire to wrap up the week

What You Will Do

As a Service Operations Specialist, you’ll be the heartbeat of our maintenance scheduling team—working closely with internal teams and national clients to ensure planned and emergency works are executed seamlessly. Your day-to-day will include:

Coordinating engineer appointments and managing dynamic diaries
Communicating with customers via phone and email to confirm schedules and resolve queries
Ordering parts, securing purchase orders, and completing permits
Navigating multiple customer portals and internal systems
Collaborating with Service Managers to optimize engineer productivity
Liaising with Sales, Billing, FM Helpdesk, and Subcontractors
Supporting KPIs and reporting to the Planning Team Manager

What We Look For

Must-Haves:

At least 1 year of customer service experience
Excellent communication skills—written and verbal
Strong multitasking and time management abilities
High attention to detail and urgency
Confident decision-making and problem-solving skills
Proficiency in using multiple PC applications

Nice-to-Haves:

Experience with GANT-based planning or dispatch software
Familiarity with processing invoices and purchase orders
Previous scheduling experience in a service or maintenance role

You will be joining a friendly, supportive team where colleagues genuinely help each other succeed. If you're looking for a role where you can grow, feel valued, and enjoy coming to work—this could be just the opportunity for you.

About Johnson Controls:

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.

#LI-MS2

#LI-Hybrid

Apply Now

Refine Your Search

helpdesk manager jobs in failsworth, gtm

Service Coordinator

Service Delivery Manager

Service Desk Manager

Facilities Helpdesk Administrator – Manchester, M3 2LF

Operational Programme Manager

Helpdesk Manager

ITSM Helpdesk Specialist (ITIL)

2nd Line Support Analyst

Customer Service Advisor

Building Manager

Quality Operations Lead

Assistant Workplace Services Manager

IT Manager

Days & Nights Role - Mobile Response Officer (SIA)

Office Coordinator

Enrolment Co-ordinator - Kids Planet Central Support

HVAC Regional Manager

Facilities and Maintenance Services Lead

IT & Telecoms Engineer Manager

Mobile Technical Operative - Mechanical

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