Technical support advisor Work, Jobs in Falkirk, Fal (with Salaries)

Inbound Technical Support Advisor
Concentrix —Larbert
- £26,520 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Support Advisor
Concentrix —Larbert
- £12.75 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Employee discount
- Referral programme
Graduate Technical Support Analyst
Lugo —Edinburgh
- From £26,200 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Windows
- Bereavement leave
- Sick pay
Quick apply
3d
Customer Service Advisor
Barclays —Glasgow
- £26,700 a year
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
People Development Advisor
Scottish SPCA —Dunfermline
- Full-time
- Microsoft Office
- Presentation skills
- IT
VodafoneThree - Onsite Advisor - Central Birmingham
Vodafone —Edinburgh
- £30,384 a year
- Full-time
- Customer service
- Administrative experience
- In-person
- Employee discount
2d
Senior Service Advisor
Kilgannon Motors Ltd —Bannockburn
- Up to £35,000 a year
- Full-time
- Customer service
- Mentoring
- In-person
- Employee discount
Quick apply
10d
Health & Safety Advisor
Emcor —Glasgow
- £45,000 a year
- Full-time
- Remote
- Employee assistance programme
- Referral programme
Quick apply
Operational Technology Cyber Security Consultant (All Levels)
Amentum —Edinburgh
- Full-time
- Travel
- Communication skills
- Employee assistance programme
14d
VEHICLE TECHNICIAN – OFFICE BASED (Technical Report Coordinator)
Scotia Vehicle Inspection Limited —Stirling
- £36,000 a year
- Microsoft Office
- Administrative experience
- IT
- Free parking
Quick apply
Senior/Principal Consultant – Fraud Risk Services
RSM UK —Grangemouth
- Full-time
- Hybrid work
- Communication skills
14d
Lead Product Designer
Sky —Livingston
- Full-time
- Hybrid work
Service Advisor
Lookers —Glasgow
- £29,000 - £35,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
Client Service Advisor - Corporate Insurance, Glasgow
Aon Corporation —Glasgow
- Leadership
1d
Economic Crime Monitoring and Governance Analyst
Barclays —Glasgow
- Continuous improvement
- Banking
9h
Investment Operations Analyst 6 Month Secondment/Fixed Term Contract
Barclays —Glasgow
- Microsoft Excel
- Continuous improvement
- Communication skills
VodafoneThree - Senior Onsite Advisor
Vodafone —Edinburgh
- Full-time
- Customer service
- Computer networking
- In-person
- Employee discount
1d
Lead Information Security Analyst, GRC
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- AI
- Work from home
Junior Infrastructure Engineer
Barclays —Edinburgh
- Rotating shift
- DevOps
- AWS
- Continuous improvement
1d

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technical support advisor jobs near falkirk, fal

Inbound Technical Support Advisor

Concentrix -
Larbert

Apply Now

Job details

Full-time
£26,520 a year

Benefits

Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Technical support
Communication skills

Full job description

Technical Support Advisor – Customer Experience Focus

Are you someone who enjoys helping others, solving problems, and building positive relationships? Join Concentrix, partnering with a leading telecommunications provider, where you’ll support customers through technical queries while making a real difference to their day.

This role is ideal if you’re looking for a stable, people‑focused career with clear development pathways, supportive training, and family‑friendly benefits that fit around real life.

What you’ll be doing

Supporting customers with confidence and care
You’ll listen carefully to understand each customer’s needs and guide them to effective technical solutions in a clear, reassuring way.
Creating positive customer experiences
By showing empathy, patience and understanding, you’ll help customers feel heard, supported and valued.
Identifying helpful product options
Where appropriate, you’ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.
Working as part of a supportive team
You’ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.

What we’re looking for

We welcome applicants from a wide range of backgrounds. You don’t need to “tick every box” — training and support are provided.

Strong communication and listening skills
An interest in technology and helping people use it confidently
A thoughtful, problem‑solving approach
Comfortable learning new systems with guidance
A positive, dependable mindset focused on customer care

Training & development you can rely on

A comprehensive, structured training programme
A supported nesting period to build confidence
Ongoing coaching, refresher training and career development opportunities
Clear progression pathways within Concentrix

What’s in it for you?

Pay & hours

Permanent 40‑hour contract
Convenient location, at Central Business Park, Larbert
5 days out of 7, between 8am–9pm
£26,520 annual salary
Bonus opportunity of up to £250 per month, plus uncapped bonus from successful lead generation

Family‑friendly & wellbeing benefits

Employee Assistance Programme (EAP) – free, confidential support for you and your dependants, including:
- Emotional wellbeing & counselling
- Financial and legal advice
- Work‑life and family support
Group Life Assurance from day one – financial peace of mind for your loved ones
Pension scheme with company contributions
Eyecare vouchers (Specsavers)
Dental cover options
Gym discount with PureGym
Employee savings & lifestyle discounts via Benefex
Discounted broadband, mobile and TV packages, including family & friends deals

Why Concentrix?

At Concentrix, we believe great customer experiences start with supported employees. We’re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.

Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

Apply Now

Refine Your Search

technical support advisor jobs in falkirk, fal

Inbound Technical Support Advisor

Customer Support Advisor

Graduate Technical Support Analyst

Customer Service Advisor

People Development Advisor

VodafoneThree - Onsite Advisor - Central Birmingham

Senior Service Advisor

Health & Safety Advisor

Operational Technology Cyber Security Consultant (All Levels)

VEHICLE TECHNICIAN – OFFICE BASED (Technical Report Coordinator)

Senior/Principal Consultant – Fraud Risk Services

Lead Product Designer

Service Advisor

Product Support Specialist - Institutions

Client Service Advisor - Corporate Insurance, Glasgow

Economic Crime Monitoring and Governance Analyst

Investment Operations Analyst 6 Month Secondment/Fixed Term Contract

VodafoneThree - Senior Onsite Advisor

Lead Information Security Analyst, GRC

Junior Infrastructure Engineer

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