Waste Collection Officer x2
Ref: SBC_12512
Salary: £37,280 p.a. plus benefits
37 hours per week
Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that’s who we’re doing it for – the communities and businesses that make our town great. As part of the Council, you’ll support a friendly local authority making decisions with real impact. It’s all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you.
Your next role
We are pleased to offer a employment opportunity for two dedicated and proactive Waste Collection Officers to join our Inclusive Economy & Sustainability Directorate. This is a key operational role, responsible for supervising and coordinating Waste & Recycling services across the Borough to ensure high‑quality, efficient and customer‑focused delivery.
You’ll work closely with frontline teams, manage daily service operations, and play a vital part in improving environmental outcomes for our residents. This is a role for someone who thrives in a fast‑paced environment, can remain calm under pressure, and brings a positive, solutions‑focused approach to their work.
What you’ll be doing
- Supervising and supporting frontline Waste & Recycling colleagues to deliver high‑quality services
- Coordinating daily operational resources, routes and schedules to ensure services run efficiently and within budget
- Overseeing distribution of work, materials, vehicles and equipment
- Monitoring performance against Quality Standards, SLAs and KPIs, including inspections and risk audits
- Responding to priority requests from residents, Elected Members and partners
- Identifying service improvements to enhance customer satisfaction and environmental outcomes
- Ensuring safe working practices, including completing Risk Assessments, Method Statements and toolbox talks
- Supporting recruitment, training, sickness management and other staff supervision duties
- Producing reports, letters and documentation as required
- Driving operational routes when necessary to support service delivery
- Managing stock for waste services, including containers, sacks and recycling materials
- Supporting green waste collections, including processing income
- Providing assistance at Household Waste Recycling Centres when required
- Working flexibly, including unsociable hours, to meet service needs
About you
You’ll bring experience, confidence and a commitment to delivering excellent services. We’re looking for someone who has:
- Experience supervising staff in a Waste & Recycling operational environment
- Strong knowledge of workplace Health & Safety
- A clean driving licence, a HGV and up to date CPC is desirable.
- The ability to make effective decisions quickly and work on your own initiative
- A calm, organised approach with the ability to balance competing demands
- Strong interpersonal skills and the ability to work with a wide range of stakeholders
- Competence in using IT systems, including Microsoft applications and management information systems
- A positive, enthusiastic attitude and a commitment to continuous improvement
You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act “for the effective performance of a customer-facing role”).
Your next package
Please see our Rewards and Benefits offer for more details.
As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance.
For Swindon to thrive in the future, we need to lay the foundations now. It’s why our regeneration and transformation programmes are already underway. So, you’ll be joining us at an exciting time on our journey. We’ll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we’ll achieve our vision of a prosperous, re-vitalised Swindon together. And you’ll be proud to say it was made better with you.
Please see our Vision and Values page for more details and our new Swindon Plan.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Your next steps
Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply.
We reserve the right to close this vacancy early so early applications are encouraged.
For further information about the role please contact Christabel Banks-Coffey, Principal Waste Manager on [email protected]
As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality & inclusion.
If you are experiencing technical issues submitting your application, please email [email protected]
Closing date: 22 July 2026
Interview date: w/c 27 July 2026
