Customer service Work, Jobs in Farnborough (with Salaries)

Customer Support Administrator
Get Active Sports —Crowthorne
- £25,350 a year
- Part-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
1h
Full Time Customer Service Representative
Cash & Cheque Express —Aldershot
- £13.35 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
11d
Sales Advisor
Bodypower Sports plc Fitness Superstore —Camberley
- £14 an hour
- Overtime
- Sales
- Customer service
- In-person
- Free parking
- Annual leave
Quick apply
13d
Box Office Assistant
Farnham Maltings —Farnham
- £12.71 an hour
- Part-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Store discount
Quick apply
5d
Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Retail Sales Advisor (P/T 15h)
Fitshop UK Limited —Camberley
- £12.71 an hour
- Part-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
5d
Office Administrator
MAK Electrical Solutions Ltd —Send
- £24,800 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
11d
Retail Sales Advisor - Part Time
poltronesofà —Farnborough
- £11.52 - £13.00 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
12d
Retail Customer Service - 30 Hours
Betfred —Frimley
- £13.56 an hour
- Part-time
- Customer service
- Cash handling
- Annual leave
- Employee assistance programme
Quick apply
Junior Facilities Administrator (Admin)
LCS —Fleet
- Up to £25,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Life insurance
Quick apply
5d
Customer Champion
Tapi —Farnborough
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Care Agent
Neilson Financial Services —Windsor
- £30,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor (Full-time)
1pMobile —Alton
- Up to £28,000 a year
- Full-time
- Microsoft Outlook
- Social media management
- Customer service
- Health & wellbeing programme
- Relocation assistance
Quick apply
Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £13.05 an hour
- Part-time
- Hotel
- IT
- In-person
- Free parking
- Employee assistance programme
Customer Relations & Social Media Executive
Tremayne Distributions Ltd —Bracknell
- From £27,378 a year
- Full-time
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
6d
Barista
Costa Limited —Farnborough
- £13.12 - £14.12 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
11d
Customer Service Advisor (Part-time)
The Fish Society —Guildford
- £14.20 an hour
- Part-time
- Hospitality
- Customer service
- English
Quick apply
5d
Sales Assistant
Futon Company —Guildford
- From £12.71 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Store discount
- Employee discount
Quick apply
Customer Service Agent
Farnborough Airport Ltd —Farnborough
- £31,050 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Hotel
- Free parking
- Employee assistance programme
Quick apply

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Customer Support Administrator

Get Active Sports
Crowthorne

Quick apply

Job details

Part-time
£25,350 a year
1 hour ago

Benefits

Free parking
Annual leave
Flexitime
Company pension
Work from home
Childcare
On-site parking

Qualifications

Customer service
Microsoft Office
Organisational skills
Communication skills

Full job description

Job Title: Customer Support Administrator

Location: Head Office –Crowthorne, RG45 6LS

Reports To: Office Manager

Salary: £25,350 per annum (£13.00 per hour)

Hours of Work: 37.5 hours per week Monday to Friday, 8:00am – 4:00pm (30 minute unpaid break) This is a full-time, year-round position.

Job Purpose

The Customer Support Administrator plays a key role in supporting parents, schools, pupils, and staff across our wraparound care, after-school clubs, holiday camps, and other activity programmes. The role is focused on delivering excellent customer service, managing bookings and admissions, supporting school compliance requirements, and ensuring accurate administration across the business. The successful candidate will be highly organised, customer-focused, and able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Customer Service & Communication

Answer telephone calls and respond to email enquiries from parents, schools, and prospective customers in a professional and timely manner.
Provide information regarding after-school clubs, wraparound care, holiday camps and other services.
Build positive relationships with parents, schools, and colleagues.
Resolve customer queries and escalate issues where appropriate.

Parent Bookings & Admissions

Manage all parent bookings and maintain accurate records.
Process new bookings, amendments, cancellations, and account updates.
Oversee the admission process for new pupils attending our programmes.
Ensure all registration forms, medical information, consent forms, and specific information forms are completed and stored accurately.
Maintain confidential pupil and family records in line with company policies and GDPR requirements.

Credit Control

Monitor customer accounts and identify outstanding balances.
Contact parents regarding overdue payments and outstanding fees.
Maintain accurate records of communications relating to customer accounts.
Support the business in reducing aged debt and ensuring timely payment of fees.

School Compliance & Communication

Notify schools of cover coaches and staffing changes when required as instructed by management team.
Send DBS certificates and supporting documentation to schools.
Communicate late bookings and operational updates to school contacts.
Ensure compliance records are maintained accurately and efficiently.

Administration & Record Keeping

Maintain organised filing systems and accurate business records.
Record and file:

o Risk Assessments

o Accident Forms

o Incident Forms

o Compliance Documentation

o Parent and Pupil Records

Ensure all documentation is stored securely and in accordance with data protection requirements.

General Administration Duties

Provide administrative support to the wider management and operations team.
Assist with business projects and operational initiatives.
Undertake ad hoc tasks and responsibilities as required to support the needs of the business.
Contribute to the continuous improvement of customer service and administrative processes.

Person Specification for Administrator

Essential Skills & Experience

Previous experience in a customer service, administration, or office-based role.
Excellent verbal and written communication skills.
Strong organisational skills and attention to detail.
Ability to manage multiple tasks and prioritise workloads effectively.
Competent user of Microsoft Office and online systems.
Professional, friendly, and customer-focused approach.

Desirable Skills & Experience

Experience managing customer bookings and databases.
Understanding of safeguarding and compliance requirements within children's services.

Personal Attributes

Friendly and approachable.
Reliable and trustworthy.
Positive and proactive attitude.
Strong problem-solving skills.
Ability to work independently and as part of a team.
Able to always maintain confidentiality and professionalism.

What We Offer

Competitive salary of £25,350 per annum.
28 days annual leave entitlement (inclusive of bank holidays)
Full-time, permanent employment.
Supportive and friendly working environment.
Free childcare during school holidays.
Opportunities for training and professional development.
The chance to play a key role in supporting children, families, and schools through high-quality services

Job Type: Part-time

Pay: £25,350.00 per year

Benefits:

Childcare
Company pension
Flexitime
Free parking
On-site parking
Work from home

Work Location: In person

Quick apply

Refine Your Search

customer service jobs in farnborough

Customer Support Administrator

Full Time Customer Service Representative

Sales Advisor

Box Office Assistant

Customer Services Executive

Retail Sales Advisor (P/T 15h)

Office Administrator

Retail Sales Advisor - Part Time

Retail Customer Service - 30 Hours

Junior Facilities Administrator (Admin)

Customer Champion

Customer Care Agent

Customer Success and Support Analyst at everyLIFE Technologies

Customer Service Advisor (Full-time)

Guest Services Assistant

Customer Relations & Social Media Executive

Barista

Customer Service Advisor (Part-time)

Sales Assistant

Customer Service Agent

I want to receive the latest job alerts for customer service in farnborough

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