Desktop support team leader Work, Jobs in Farringdon, Gtl (with Salaries)

EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
IT Support Technician
The Granite Group —Sevenoaks
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- In-person
- Flexible schedule
Quick apply
IT Support Team Leader
AccrueTek Consulting Limited —St Albans
- £26,000 - £30,000 a year
- 8 hour shift
- Azure
- Microsoft Outlook
- Software troubleshooting
- Free parking
- Annual leave
Quick apply
3d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Technical Support Spec II
RELX —Farringdon
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Flexible schedule
5d
QA & User Acceptance Testing Consultant- London
FDM Group —London
- Project management
- Financial services
- Communication skills
- Annual leave
8d
Technical Support Spec II
LexisNexis —Farringdon
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Flexible schedule
5d
CRM Executive
Betway Group —North London
- Full-time
- Microsoft Excel
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Desktop Loss Adjuster
The Granite Group —Sevenoaks
- £36,000 - £40,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Flexible schedule
Quick apply
Linux Desktop Support Associate (London UK office)
Canonical —London
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Cloud Support Engineer (London UK office)
Canonical —London
- English
- Bachelor's degree
- Travel
- Employee assistance programme
Track Lead - MDM Intune
HCLTech —London
- £24,420 - £50,000 a year
- Full-time
- Azure
- Bachelor's degree
- In-person
Quick apply
IT Local Support Professional
Canon —Uxbridge
- Up to £33,450 a year
- Full-time
- Microsoft Office
- SharePoint
- IT
Developer Relations AI (100% remote)
Tether Operations Limited —London
- Full-time
- Remote
- Computer Science
- Engineering
- English
Developer Relations P2P (100% remote)
Tether Operations Limited —London
- Full-time
- Remote
- Computer Science
- Engineering
- English
Application Support Engineer
DOCOsoft —London
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
- Annual leave
Quick apply
EUC & Desktop Support Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Management
- Product management
- Mentoring
- Employee discount
Quick apply

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EUC Engineer

CGI -
London

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

Desktop support
Customer service
Windows
IT support
IT
Communication skills

Full job description

At CGI, we help organisations deliver exceptional digital workplace experiences that enable people to perform at their best. As an End User Compute Engineer, you will play a key role in ensuring colleagues receive responsive, high-quality technical support that keeps business operations running smoothly. Working at the forefront of user engagement, you will combine technical expertise with a customer-first approach to resolve issues, enhance workplace technology services, and contribute to the continuous improvement of end-user computing environments. You’ll be empowered to take ownership of outcomes, collaborate with experienced teams, and make a meaningful impact while developing your career within a supportive and innovative environment.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance. This is role onsite in London 5 days a week.

Your future duties and responsibilities

In this role, you will provide hands-on, face-to-face technical support for end users across a busy workplace environment. Acting as a visible and approachable point of contact through a dedicated Tech Bar service, you will troubleshoot and resolve desktop, hardware, software, and workplace technology issues while delivering an outstanding user experience. You will take ownership of incidents and service requests from initial engagement through to resolution, ensuring service levels are consistently achieved.

Working closely with Service Desk teams and specialist resolver groups, you will support the deployment, maintenance, and optimisation of end-user devices and collaboration technologies. You will contribute to operational excellence by ensuring devices remain compliant, supporting workplace technology improvements, and identifying opportunities to enhance user satisfaction and service efficiency within a collaborative team environment.

Key responsibilities:

Deliver face-to-face technical support for desktop, laptop, mobile device, and peripheral issues.
Take responsibility for incidents and service requests through to successful resolution.
Provision, build, configure, and swap end-user devices in line with operational standards.
Assist users with collaboration tools, meeting room technology, and workplace applications.
Investigate hardware, software, and connectivity issues, identifying root causes and solutions.
Work closely with Service Desk and specialist teams to resolve complex technical issues.
Ensure device compliance, asset accuracy, and adherence to service management processes.
Identify opportunities to improve user experience, service delivery, and operational efficiency.

Required qualifications to be successful in this role

To succeed in this role, you will bring strong End User Computing and desktop support experience, combined with excellent customer service and communication skills. You should be confident providing face-to-face technical support, troubleshooting a broad range of hardware and software issues, and managing incidents within defined service levels. A proactive approach, strong ownership mindset, and the ability to work independently while collaborating effectively with wider support teams will be essential.

Essential qualifications and experience:

Proven experience in an End User Computing (EUC), Desktop Support, or IT Support Engineer role.
Strong knowledge of Windows operating systems and Microsoft 365 technologies.
Experience supporting desktop, laptop, mobile, and peripheral devices.
Ability to diagnose and resolve hardware, software, and connectivity issues.
Experience provisioning, configuring, and deploying end-user devices.
Knowledge of IT Service Management processes and ticketing systems.
Experience supporting collaboration technologies and meeting room solutions.
Strong customer service, communication, and stakeholder management skills.
Ability to prioritise workload and manage multiple tasks within SLA targets.

#LI-LW1

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

desktop support team leader jobs in farringdon, gtl

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Service Desk Analyst

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Technical Support Spec II

QA & User Acceptance Testing Consultant- London

Technical Support Spec II

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Desktop Loss Adjuster

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Service Desk Engineer (Field)

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Cloud Support Engineer (London UK office)

Track Lead - MDM Intune

IT Local Support Professional

Developer Relations AI (100% remote)

Developer Relations P2P (100% remote)

Application Support Engineer

EUC & Desktop Support Manager

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