Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgate
We have a very exciting opportunity for an experienced and proactive Business Administrator to join our team on a full-time, permanent basis at our newest luxury care home.
The Business Administrator will be responsible for managing the administration function of the care home, ensuring a smooth and effective service at all times. The role will have a strong focus on HR and Finance, therefore experience in these areas is essential to be considered.
The ideal candidate should have strong communication and IT skills, have excellent attention to detail, be highly organised, flexible and have a positive, can-do attitude. Experience of working in a care home is preferable, however not essential.
About The Role
About the role:
Full time, permanent, site based 5 days a week
37.5 hours per week, Monday to Friday
Shifts: 8am to 4pm
HR:
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Manage all aspects of HR administration for the home including; supporting with recruitment, holding interviews, conducting pre-employment checks, drafting employment contracts and monitoring training compliance levels
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Support Line Managers across the employee life cycle including appraisals, performance management, absence management etc
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Work very closely with the Home Manager to improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all times
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Lead in organising and supporting investigation meetings, disciplinary and grievance hearings. This includes in relation to sickness absence management
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Drive a positive and engaged culture across the home, ensuring our staff are well recognised for their achievements
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Ensure all staff are up to date with mandatory training
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Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home. Report required policy changes to the central HR team
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Maintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trail
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Provide general administrative support and follow company processes to ensure the smooth running of the care home
Finance:
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Support with all aspects of Finance, such as processing invoices, preparing reports and banking
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General Finance administration and organisation, such as ordering items for the care home and updating resident funding
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Maintain Finance excel trackers and work closely with the central Finance team
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Process resident admissions and discharges
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Other duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash
Why work at Westgate?
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Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shops
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Access to the Blue Light Card (employee discount scheme)
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Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work Scheme
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Refer a Friend Scheme - earn up to £500 for a successful referral!
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Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social events
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Support in achieving additional qualifications, including nationally recognised qualifications
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Access to financial and wellbeing support through The Care Workers Charity
- Comprehensive staff induction with free training and professional development
If this sounds like the role for you, we would love to hear from you. Apply today!
We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.
Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.
WGHROB
Required Criteria
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Previous experience in HR and/or Finance administration is essential to be considered
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Experience of working in a care home is preferable
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Strong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and Excel
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Excellent attention to detail and able to work in a fast-paced environment
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Well organised with the ability to multi task
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Good people skills with a strong people focus
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Motivated to make a difference
Skills Needed
About The Company
At Westgate Healthcare, we have been providing high-quality care since the early 1990s, growing from a single home into a well-respected group across Hertfordshire, Essex, Buckinghamshire and London.
We offer a wide range of services including residential care, nursing care, dementia care, respite care and palliative support, tailored to meet the needs of each individual.
Our homes are designed to provide comfort, safety and a strong sense of community, while our teams work closely with families and healthcare partners to deliver person-centred care plans.
As a family-owned organisation, we take pride in maintaining a personal, values-driven approach where residents and staff are treated with respect and understanding
Company Culture
Our culture is built on care, respect and teamwork.
We believe that the quality of our care starts with the people who deliver it, which is why we focus on creating a supportive and inclusive workplace.
At Westgate Healthcare, every colleague plays a vital role — from care staff to chefs, maintenance teams and management — working together to enhance residents’ quality of life.
We encourage continuous learning, open communication and shared responsibility, ensuring that our teams feel confident, valued and empowered.
Being a family-run organisation, we maintain a close-knit feel where people are recognised for their contribution and supported to succeed.
Company Benefits
We are committed to supporting our team with a strong and rewarding benefits package.
At Westgate Healthcare, you’ll receive competitive pay, flexible working options and access to ongoing training and professional development.
We provide opportunities to progress your career across our homes, supported by experienced leadership and structured training programmes.
Our teams benefit from working in modern, well-equipped care environments, with a strong emphasis on safety, wellbeing and collaboration.
Most importantly, we offer the chance to do meaningful work, where you can make a real difference in people’s lives every day — supported by a team that values and respects you.
Salary
£30,000.00 per year
