Scheduler Work, Jobs in Feltwell, Nfk (with Salaries)

Scheduler
Bromford Flagship Livewest —Dereham
- £28,955.16 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
7d
Civil Works Programme Scheduler
Amentum —Lakenheath
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Flexible schedule
14d
Scheduling Advisor
Zipwater —Dereham
- £27,280 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
7d
Operations Scheduler
Lanes Group —Woolpit
- £32,500 a year
- Full-time
- Customer service
- Travel
- Organisational skills
Quick apply
Repairs Planner & Scheduler
T.M. Browne —Terrington Saint Clement
- Full-time
- Organisational skills
- Contracts
- Communication skills
Scheduler - Fixed Term Contract - 6 months
Bromford Flagship Livewest —Dereham
- £28,955.16 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
7d
Head of Programmes
Marshall Land Systems Ltd —Cambridge
- Full-time
- Hybrid work
- Engineering
- Project management
- Business
7d

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Scheduler

Bromford Flagship Livewest
Dereham

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Job details

Full-time
£28,955.16 a year
7 days ago

Qualifications

Customer service
GCSE
Administrative experience
Organisational skills
Communication skills

Full job description

Do you enjoy delivering excellent customer service and helping customers find solutions? Are you highly organised, able to manage multiple priorities, and thrive in a fast-paced environment? Do you have strong communication skills and feel confident working with digital systems and coordinating schedules?

We're looking for a proactive and customer-focused Scheduler to join our Repairs & Maintenance team.

As a Scheduler, you'll play a vital role in ensuring our customers receive a prompt and efficient repairs service. You'll be the first point of contact for many residents, arranging repair appointments, amending existing works orders, and supporting the smooth coordination of maintenance activities.

Working closely with planners, contractors, and operational teams, you'll help ensure the right jobs are allocated to the right resources while maintaining accurate records and delivering an outstanding customer experience.

Location: Dereham

Hours: Full Time - 40 hpw - Monday to Friday

Contract: Permanent

What You'll Be Doing

Manage incoming tenant calls to arrange repair appointments and amend existing works orders.
Deliver exceptional customer service through telephone and email communications.
Work alongside Planner colleagues to coordinate more complex repair requirements involving multiple trades.
Allocate repair and maintenance work to contractors and monitor progress.
Track contractor performance and maintain accurate service records.
Attend contractor meetings and support operational planning activities.
Complete a variety of administrative, clerical, and scheduling tasks to meet service priorities and deadlines.
Support a culture of continuous improvement across the repairs service.

What You'll Bring

We're looking for someone who is:

Highly organised, with excellent attention to detail.
A strong communicator and active listener.
Customer-focused, with experience dealing with customers or members of the public over the phone.
A collaborative team player who can also work independently.
Self-motivated, diligent, and able to manage competing priorities.
Confident to challenge processes, suggest improvements, and think proactively.
Comfortable using computers and a range of software systems.

Essential Requirements

GCSE-level education (or equivalent qualification).
Previous customer service experience, particularly telephone-based customer interaction.
Strong administrative and organisational skills.
Confidence using digital systems and software applications.

For full details of the role and its responsibilities you can view the Scheduler - The Part I Play document here.

What You'll Gain

An opportunity to make a real difference to customers every day.
Ongoing learning and development opportunities.
Exposure to operational planning and work scheduling systems.
The chance to work within a supportive, collaborative, and customer-focused team.
Career development in repairs, maintenance, and operational planning.

What We Offer

Competitive salary - £28955.16 per annum
25 days holiday + Bank Holidays (increasing to 28 days at 5 years service)
Family Friendly policies
Health and Wellbeing support

For full benefit details, click here.

How to apply

To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job.

Important information

Closing Date: 2nd August 2026 (Midnight)

Interview Date: 10th August 2026 - Dereham

About Us
Flagship is part of Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.

Apply Now

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scheduler jobs in feltwell, nfk

Scheduler

Civil Works Programme Scheduler

Scheduling Advisor

Operations Scheduler

Repairs Planner & Scheduler

Scheduler - Fixed Term Contract - 6 months

Head of Programmes

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