Customer experience advisor Work, Jobs in Ffestiniog, Gwn (with Salaries)

Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- £19,233.76 a year
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
14h
Retail Sales Advisor
Cunningham's —Betws-y-coed
- From £12.71 an hour
- Sales
- Customer service
- Merchandising
- Employee discount
Quick apply
8d
Customer Services Advisor
Halfords —Bangor
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Enquiry Management Officer
Bangor University —Bangor
- £31,236 - £37,694 a year
- Full-time
- Remote
- Bilingual
- CRM software
- Customer service
Customer service advisor
Hoya Vision Care —Clwyd
- Computer skills
- Communication skills
- Free parking
Quick apply
2d
Temporary Sales Advisor
Saltrock Conwy —Conwy
- Part-time
- IT
- Employee discount
Quick apply
AUTOMOTIVE PARTS DELIVERY DRIVER/ STORE ASSISTANT/TRAINEE SALES ASSISTANT
ADVANCE AUTOPARTS LTD —Colwyn Bay
- From £24,650 a year
- Full-time
- Computer literacy
- Driving
- In-person
Quick apply
Sale Advisor - TEMP (6-12 Months)
Crew Clothing Llandudno (Pop Up) —Llandudno
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Chef de Partie
Snowdonia Hospitality & Leisure Ltd —Betws-y-coed
- From £14 an hour
- Part-time
- Bar
- Cooking
- Hotel
- Free parking
- Annual leave
Quick apply
Social Worker - Safeguarding & Legal Team
Conwy County Borough Council —Colwyn Bay
- £37,280 - £44,075 a year
- Full-time
- Employee discount
Customer Advisor
Haven —Pwllheli
- £12.71 an hour
- Part-time
- No experience needed
- Employee discount
Quick apply

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Retail Sales Advisor
Cunningham's —Betws-y-coed
The successful candidate will be responsible for delivering excellent customer service, providing product advice, and supporting sales targets within a dynamic…
From £12.71 an hour
Quick apply
8d
Temporary Sales Advisor
Saltrock Conwy —Conwy
Helping to achieve sales targets by demonstrating a passion for the product and the brand while processing sales transactions with care.
Quick apply

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customer experience advisor jobs near ffestiniog, gwn

Customer Experience Advisor

Harlech Foodservice -
Llanystumdwy

Quick apply

Job details

Permanent
£19,233.76 a year
14 hours ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales
Upselling
Organisational skills
IT
Account management
Communication skills
Time management

Full job description

Job Title: Customer Experience Advisor

Department: Customer Experience

Responsible to: Assistant Customer Experience Manager

Salary: £19,233.76

Summary of Main Purpose of the Job:

The Customer Experience Adviser is responsible for managing and developing customer accounts through proactive engagement, delivering an excellent customer experience while driving sales growth and increasing average order value.

The role works closely with Field Sales Representatives to support account management, ensuring customers are regularly contacted, supported, and encouraged to maximise their spend through effective upselling and service delivery.

Knowledge and Skills Required:

Strong communication and relationship-building skills
Commercial awareness with a proactive sales mindset
Ability to identify and act on sales opportunities
Good organisational and time management skills
Strong IT and system capability
High attention to detail and accuracy
Ability to manage multiple accounts and priorities
Positive, resilient and customer-focused approach

Main Duties and Responsibilities:

Account Management & Customer Experience

Manage a portfolio of customer accounts, building strong and effective relationships
Work in alignment with Field Sales Representatives to support account growth and retention
Act as a key point of contact for customer queries, ensuring timely and professional resolution
Ensure all customer interactions are handled in line with company standards and expectations

Sales & Commercial Performance

Proactively conduct outbound calls to customers to drive engagement and sales
Identify opportunities to upsell, cross-sell and increase average delivery value
Support delivery of team targets relating to call volumes, conversion and revenue
Maintain strong product knowledge to confidently promote products and services
Encourage repeat business and maximise customer spend

Order Processing & Administration

Process customer orders accurately via phone, email and digital platforms
Ensure all order administration is completed correctly and within required timeframes
Support the setup and management of new customer accounts
Maintain accurate records of customer interactions and transactions

Customer Queries & Issue Resolution

Handle customer queries and complaints in a professional and efficient manner
Ensure issues are resolved or escalated appropriately in line with company procedures
Provide clear communication and updates to customers throughout the resolution process

Team & Business Contribution

Work collaboratively with colleagues across Customer Experience and Sales teams
Share customer insights and feedback to support business improvement
Contribute to a positive and high-performing team environment

Pay: £19,233.76 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in ffestiniog, gwn

Customer Experience Advisor

Retail Sales Advisor

Customer Services Advisor

Enquiry Management Officer

Customer service advisor

Temporary Sales Advisor

AUTOMOTIVE PARTS DELIVERY DRIVER/ STORE ASSISTANT/TRAINEE SALES ASSISTANT

Sale Advisor - TEMP (6-12 Months)

Chef de Partie

Social Worker - Safeguarding & Legal Team

Customer Advisor

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