3rd line support engineer Work, Jobs in Filton, Gls (with Salaries)

IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- In-person
- Free parking
Quick apply
1d
2nd Line IT Support Engineer
Mintivo Ltd —Chippenham
- Up to £33,000 a year
- Weekend availability
- Azure
- Software troubleshooting
- Customer service
- Referral programme
Quick apply
IT Support & Infrastructure Engineer
PlayStation Global —Bristol
- Weekend availability
- Hybrid work
- Analysis skills
- Mentoring
- Scripting
Quick apply
10d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
9d
Network and Infrastructure Engineer
Avon Protection —Melksham
- £55,000 - £70,000 a year
- Azure
- Mentoring
- Computer networking
Quick apply
9d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
Service Desk Advisor (First Line Helpdesk)
Vista Retail Support —Cardiff
- £24,785 a year
- Weekend availability
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
10d

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IT Service Desk Analyst

BTL IT Solutions Ltd.
Patchway

Quick apply

Job details

Full-time
£26,000 - £29,000 a year
1 day ago

Benefits

Free parking
Discounted or free food
Company events
On-site parking

Qualifications

SCCM
VoIP
IT support
A Level
Active Directory

Full job description

1st and 2nd line Service Desk Engineer at our Bluechip FTSE 100 Aerospace customer.

This job is a good opportunity to support a corporate enterprise, in an extremely interesting high tech manufacturing environment.

We at BTL IT Solutions pride ourselves in the quality and delivery of our services, the successful candidate must share our passion for this pride. Customer focus is absolutely key to our success.

Based in our customer's cutting edge R&D facility at Filton, Bristol. This role will provide opportunities to be at the heart of enabling new technologies for the wider Aerospace industry.

The role will involve:

Answering calls and triaging all types of tickets at a first line level.
Providing second line support for:
Windows 11
Office
Microsoft Teams
Hardware maintenance through a 3rd party (warranty)
Mimecast Email Archiving System
Active directory administration
Change Control of the desktop environment
Management and resolution of calls using the customer's service management package
Deploying software via SCCM Remote support through RDP, SCCM Remote control, Teams and Dameware.
VOIP support
Deployment of desktops and laptops to new and existing users
Patching and 1st line network support

Initial interviews will be conducted via video conference, followed by a face to face interview.

There will be an initial 3 month probation period for the successful candidate.

Job Type: Full-time

Pay: £26,000.00-£29,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
On-site parking

Application question(s):

Are you free from a criminal record and willing to be security cleared to the level of UK BPSS?

Education:

A-Level or equivalent (preferred)

Experience:

IT Support: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

3rd line support engineer jobs in filton, gls

IT Service Desk Analyst

2nd Line IT Support Engineer

IT Support & Infrastructure Engineer

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

Network and Infrastructure Engineer

Vacancy 2: Support Technician

Service Desk Advisor (First Line Helpdesk)

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