Senior engineer Work, Jobs in Finsbury (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills
Senior PeopleOps Generalist
Harmonic Security, Inc —London
- £92,760 - £111,236 a year
- Full-time
- Hybrid work
- Recruiting
- Annual leave
Quick apply
Senior Fullstack Product Engineer
Foundation Partners —London
- £120,000 - £150,000 a year
- Hybrid work
- AI
Quick apply
Senior Infrastructure Engineer
Odevo —London
- Hybrid work
- Azure
- Computer Science
- English
Quick apply
Senior CCTV Drainage Survey Engineer
Express Solutions Group —London
- £60,000 a year
- Full-time
- CAD
- Communication skills
Quick apply
Senior Engineer
Walker & Sloan —London
- £68,000 - £75,000 a year
- Quality control
- Construction experience
- Annual leave
Senior Energy Systems Engineer
EPConsult Energies —Vauxhall
- From £35,000 a year
- Full-time
- Hybrid work
- Engineering
- System design
- English
Quick apply
Senior Product Engineer
Legl —London
- Remote
- AI
Senior Software Engineer
Scope AI —London
- £120,000 - £150,000 a year
- Full-time
- AI
Quick apply
16h
Senior QA Engineer
Red Badger —London
- Hybrid work
- Continuous improvement
- Agile
- Leadership
Quick apply
Chief Technology Officer
Artsy and Artnet —London
- £200,000 - £350,000 a year
- Full-time
- Hybrid work
- Mentoring
- Agile
- AI
- Employee assistance programme
QA Engineer | Senior
Flipper —London
- Full-time
- Hybrid work
- Software troubleshooting
- Linux
Quick apply
Senior Software Engineer
Investa —London
- £85,000 - £105,000 a year
- Full-time
- Hybrid work
- Annual leave
Quick apply
Senior Systems Engineer
Baker Hughes —London
- System design
- Presentation skills
- Bachelor's degree
- Flexible schedule
- Life insurance
Senior Software Engineer
Csp U.K. —London
- £98,000 - £102,000 a year
- Full-time
- Databases
- Mentoring
- Agile
- Free parking
Quick apply
1d
Senior Solution Engineer
Salesforce —London
- Full-time
- Salesforce
- Master's degree
- Travel
Senior Engineer
Kier Group —London
- Full-time
- Engineering
- Travel
- Construction experience
Senior Cloud Engineer
Open Asset Group —London
- £88,000 - £90,000 a year
- Full-time
- Azure
- Computer Science
- DevOps
- Free parking
- Health & wellbeing programme
Quick apply
6d
Senior Engineer, Accounting Infrastructure and Systems
Deliveroo —London
- Full-time
- Mentoring
2d
Senior Backend Engineer - Europe Account
Wise —London
- £111,000 - £145,000 a year
- Full-time
- Mentoring
- Communication skills
Quick apply

I want to receive the latest job alerts for senior engineer in finsbury

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior engineer jobs near finsbury

Sr Administrator (Support & Operations)

HCLTech -
Basildon

Apply Now

Job details

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident queue management
Mentoring junior staff
Ticket management
English
Service restoration
Computer hardware
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-#body.unify div.unify-button-container .unify-apply-now: focus, #body.unify div.unify-button-container .unify-apply-

Apply Now

Refine Your Search

senior engineer jobs in finsbury

Sr Administrator (Support & Operations)

Senior PeopleOps Generalist

Senior Fullstack Product Engineer

Senior Infrastructure Engineer

Senior CCTV Drainage Survey Engineer

Senior Engineer

Senior Energy Systems Engineer

Senior Product Engineer

Senior Software Engineer

Senior QA Engineer

Chief Technology Officer

QA Engineer | Senior

Senior Software Engineer

Senior Systems Engineer

Senior Software Engineer

Senior Solution Engineer

Senior Engineer

Senior Cloud Engineer

Senior Engineer, Accounting Infrastructure and Systems

Senior Backend Engineer - Europe Account

I want to receive the latest job alerts for senior engineer in finsbury

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected