Employment advisor Work, Jobs in Fisherrow, Eln (with Salaries)

Customer Service Advisor
Midlothian Council —Dalkeith
- £30,619 - £31,783 a year
- Call to connect
- Communication skills
5d
Health and Wellness Sales Advisor
Boots —Edinburgh
- £16 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Dispenser
Boots —Edinburgh
- £16 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
People Advisor
Apex Hotels Ltd —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
8d
Office Administrator
RMT Accountants & Business Advisors —Edinburgh
- Hybrid work
- Databases
- Continuous improvement
- Front desk
Trainee Dispenser
Boots —Glenrothes
- £16 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
Sales Advisor
The Perfume Shop —Edinburgh
- £8.81 - £13.04 an hour
- Customer service
- Employee discount
21h
Employee Relations Consultant
Standard Life —Edinburgh
- Up to £50,000 a year
- Hybrid work
- Conflict management
- Human resources
- Annual leave
6d
Information Management Advisor (Contractor)
Red Rock Renewables —Edinburgh
- Hybrid work
- Bachelor's degree
- SharePoint
- Communication skills
Store Manager - Edinburgh
Oak Furnitureland —Edinburgh
- £55,000 - £60,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Head of Business Development
Heriot Watt University —Edinburgh
- £58,225 - £69,488 a year
- Full-time
- Sales
- Team management
- No degree
- Annual leave
- Flexible schedule
Occupational Health Advisor
OH3 Ltd —Edinburgh
- Part-time
- Case management
- Travel
- Mentoring
- Paid training
- Health & wellbeing programme
Quick apply
10d
Mortgage Advisor
Mortgage Advice Bureau —Midlothian
- Up to £35,000 a year
- Full-time
Business Operations Manager
CGEN Engineering Ltd —Edinburgh
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- CRM software
- Bachelor's degree
- No degree
Quick apply
Procurement Manager
Leonardo UK Ltd —Edinburgh
- £70,000 - £78,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexible schedule
- Referral programme
Service Advisor
Arnold Clark —Glenrothes
- £30,500 - £42,500 a year
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
6d
Sales Advisor - Edinburgh
Tesla —Newbridge
- Customer service
- English
- Organisational skills
Client Delivery Advocate - Analyst
iCapital —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Computer Science
- Bachelor's degree
Scientific Safety Advisor
Heriot Watt University —Edinburgh
- £37,694 - £47,389 a year
- Full-time
- University
- Travel
- Organisational skills
- Annual leave
- Flexible schedule
Field Safety Advisor
Forth Ports Group —Edinburgh
- Full-time
- Analysis skills
- Computer skills
- Communication skills
- Free parking
- Annual leave
Quick apply
9d

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employment advisor jobs near fisherrow, eln

Customer Service Advisor

Midlothian Council -
Dalkeith

Apply Now

Job details

Permanent
£30,619 - £31,783 a year
5 days ago

Qualifications

Customer support
Customer interaction
Communication skills

Full job description

Job Vacancy

Midlothian Council Contact Centre provides front line customer services across a wide range of council functions, including (but not limited to) Children & Families, Health & Social Care, Housing Repairs, Waste Services, and Revenues & Benefits. While our Customer Service Advisors are skilled on multiple service areas this vacancy would include you taking the front-end contact for our Children and Families and Adult Community Care Social Work Service.

We are seeking a Customer Service Advisor who can deliver high quality support in a fast paced, multi service environment. As the first point of contact for many residents, you will be expected to manage a diverse range of enquiries and demonstrate empathy, accuracy, and professionalism at all times.

Given the breadth of our service areas, it is essential that applicants have substantial experience delivering customer service across multiple communication channels, including telephone, email, social media, and face to face interactions.

In the Additional Information section of the application please demonstrate and expand on your experience in multi-channel customer service, outlining how your skills and background prepare you to manage complex enquiries and support a wide range of customer needs.

KNOWLEDGE

The jobholder must have a minimum of 3 standard grade passes, including English and Mathematics and a vocational qualification SVQ, or relevant experience in a customer service role demonstrating a high standard of accuracy and communication skills.

A relevant customer service qualification e.g. CCA Certificate or Diploma or CSP Award level, or a Registrar General’s Certificate of Proficiency in the Law and Practice of Registration in Scotland is desirable; however the Council will invest and support the jobholder in gaining a qualification.

The jobholder is required to undertake in-house training that meets the requirements of Customer Service Professional (CSP) standards and Midlothian’s competencies in order to carry out the role.

CLOSING DATE - Wednesday 2nd September 2026

INTERVIEW DATE - TBC

Job Advert

Position Title: Customer Service Advisor

Position Number: RBD0015

Directorate: Place

Location: Fairfield House

Contract Status: Permanent

Hours of Work: 36 hours per week

Working Pattern: Monday to Thursday 8:00 to 17:00 Friday 08:00 – 16:00

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on 36 hours over 52 weeks per year, the minimum actual salary for this position is £30,619.22 per annum.

Responsibilities

Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this Disclosure check will be met by you.

Please note that Disclosure Scotland has changed the way disclosure certificates are issued. You will be notified by email from Disclosure Scotland that your certificate is available to view. Once you have viewed your certificate you will be allowed to share this with your employer and it is only available for 14 days from the first day you have viewed the certificate. If you do not grant access to Midlothian Council to view before access is removed, a further application will need to be generated, and this will incur an additional cost.

PLEASE NOTE:

If you have spent more than 3 months working or living out with the UK in the last 5 years then you will also be required to present a copy of an overseas criminal record check. Details of how to apply and contact details can be found on the GOV.UK website.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email [email protected] to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.

If you are a trainee of a Midlothian Council Training Programme, have a disability or you are a care experienced young person who has previously been a looked after child, you are eligible for a guaranteed interview if you meet the essential criteria for the post.

Apply Now

Refine Your Search

employment advisor jobs in fisherrow, eln

Customer Service Advisor

Health and Wellness Sales Advisor

Dispenser

People Advisor

Office Administrator

Trainee Dispenser

Sales Advisor

Employee Relations Consultant

Information Management Advisor (Contractor)

Store Manager - Edinburgh

Head of Business Development

Occupational Health Advisor

Mortgage Advisor

Business Operations Manager

Procurement Manager

Service Advisor

Sales Advisor - Edinburgh

Client Delivery Advocate - Analyst

Scientific Safety Advisor

Field Safety Advisor

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