Credit controller Work, Jobs in Fishponds, Bst (with Salaries)

Credit Controller - 12 months FTC
Unite Students —Bristol
- Monday to Friday
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
8d
Credit Controller - Part-time (Hybrid Working)
TrustFord —Bristol
- Part-time
- Hybrid work
- Hotel
- Annual leave
- Employee discount
Credit Controller - Central Collections & Support Team
IVC —Bristol
- Hybrid work
- Computer literacy
- Computer skills
- Free parking
- Annual leave
Trainee Credit Controller
Smiths Gloucester Limited —Gloucester
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
Senior Revenue Controller
Burges Salmon —Bristol
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
Credit Controller - Hybrid Working
TrustFord —Bristol
- Full-time
- Hybrid work
- Spanish
- Hotel
- Annual leave
- Employee discount
Credit Controller
Ayvens —Bristol
- £27,030 - £29,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Finance Assistant
TGS Group —Fishponds
- £30,000 - £40,000 a year
- Full-time
- Continuous improvement
- In-person
- Communication skills
- Free parking
Quick apply
3d
E-Billing Controller
Osborne Clarke —Bristol
- Computer literacy
- Data entry
- Time management
Credit Control Team Leader - Hybrid Working
TrustFord —Bristol
- Full-time
- Hybrid work
- Spanish
- Hotel
- Annual leave
- Employee discount
Financial Accountant - Part Time
Laka —Bristol
- Part-time
- Hybrid work
- Heavy lifting
- Communication skills
- Annual leave
- Work from home
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Assistant Management Accountant
SPX —Bristol
- Team management
- Organisational skills
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Credit Controller - Part-time (Hybrid Working)
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Credit Controller - 12 months FTC

Unite Students -
Bristol

Apply Now

Job details

Fixed term contract
8 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Customer service call handling
Stakeholder collaboration
Client engagement
Case note recording
Case record updates
Internal department liaison
Microsoft Office Suite
Outbound debtor call management
Arrears management
Accounts Receivable Credit Control
Account escalation for debt management
Customer interaction
Rent arrears recovery in social housing
Outbound calling
Communication skills

Full job description

The Role

We are looking for 2 people to join our Support Hub in our Bristol Head Office as a Credit Controller on 12 month fixed term contracts, to play a key role in reducing rent arrears, supporting income performance and delivering a great experience for our residents and guarantors.

Working across Property, Finance and Central Operations, you`ll own cases, help resolve outstanding balances, build strong relationships and make a real impact from day one.

With a supportive team and clear opportunities to develop your credit control skills, this is a great role for someone looking to grow, make a difference and challenge the ordinary.

This is an on-site role, Monday to Friday, with working hours scheduled between 8:00am and 8:00pm.

What You`ll Be Doing

Handling a wide range of customer queries, including:
- Managing payments and arrears, handling & resolving complaints, finding the perfect room for prospective customers & rebookers, welfare signposting & escalation, cancellation requests
Interacting with our customers through a variety of channels; including phone, webchat, social media and email
Be a positive brand ambassador, representing the business with professionalism and empathy.
Engage with residents and guarantors through phone, SMS, email and webchat.
Have confident, empathetic conversations about arrears, understand individual circumstances and agree appropriate next steps.
Proactively manage overdue balances, follow up on payment commitments and support residents in getting back on track.
Identify potential payment issues early and take action to prevent future non-payment.
Manage and prioritise your workload based on arrears age, value and risk.
Keep accurate case notes, records and systems up to date, ensuring clear visibility of activity and outcomes.
Escalate complex or higher-risk cases when appropriate, taking ownership through to resolution.
Work closely with colleagues across the business to achieve shared outcomes and deliver a great customer experience.
Follow policies and procedures while consistently meeting agreed activity and performance expectations.

What We`re Looking for in You

Customer-focused with a professional, empathetic approach.
Strong communication, listening and relationship-building skills.
Confident handling inbound and outbound calls, including sensitive payment conversations.
Accurate and detail-focused when managing data, records and systems.
Comfortable working with Microsoft Office, particularly Excel, Outlook and Word.
Able to prioritise workload, take ownership and know when to escalate.
Collaborative approach, working effectively with Property and internal teams.
Customer service experience desirable.
Experience with Salesforce and SharePoint desirable.
Credit control, finance or arrears experience would be an advantage.

What You`ll Get in Return

A discretionary annual bonus so you can share in the company`s success
25 days paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
A generous pension scheme employer contributions between 5% and 11% depending on how much you save
Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!

About Unite Students

Founded in 1991, Unite Students is the UK`s largest provider of purpose-built student accommodation. You can find us in 23 leading university towns and cities, with over 70,000 students calling US home! We are driven by our values, culture, and a commitment to develop diverse and inclusive teams, filled with positive energy and new ideas.

Instinctive inclusion. We know that to create and maintain a happy healthy organisation, we have to work hard to ensure inclusion isn`t just what we do but who we are.

People make Unite Students. Employees, students, and neighbours all contribute to building environments where we can all thrive.

Room for Everyone

We`re proud to be an employer that embraces individuality, and we`re passionate about building inclusive teams. We focus on creating a collaborative culture where you can be you, where your voice is heard, and where you can truly belong. We take great pride in being rated Gold Investors in People and are constantly striving to provide the highest standard of learning and development opportunities and professional pathways for our people. Building a home for success, for both our employees and students, requires exceptional people. Join us as we build better experiences for students that live with us.

We are US.

Apply Now

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credit controller jobs in fishponds, bst

Credit Controller - 12 months FTC

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