Service associate Work, Jobs in Fleet, Ham (with Salaries)

Customer Care Associate
LRG —Camberley
- Remote
- Social media management
- Communication skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Camberley
- £3,800 a month
- Full-time
Quick apply
Sales Associate
NEXT —Camberley
- £10.85 - £12.71 an hour
- 8 hour shift
- Customer service
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Reading
- £3,800 a month
- Full-time
- Sales
Quick apply
Team Member (Stock)
NEXT —Camberley
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
8d
Retail Sales Advisor - Farnborough
Oak Furnitureland —Farnborough
- £45,000 - £50,000 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
SALES EXECUTIVE
Verisure Services (UK) Limited —Camberley
- £3,800 - £6,000 a month
- Full-time
Quick apply
Clinical Trial Supplies Associate ** Farnborough, UK **
サイネオス・ヘルス —Farnborough
- English
- Travel
Sales Associate
Ernest Jones —Camberley
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quality Analyst (6 months temporary role)
South East Water —Farnborough
- £32,884 a year
- Full-time
- Computer literacy
- Laboratory experience
- Analysis skills
- Annual leave
9d
CX Team Member
Foot Locker —Bracknell
- £10.00 - £14.12 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Internal Operations Auditor Associate (Lettings & Legislation)
LRG —Camberley
- Remote
- Administrative experience
- Communication skills
Quick apply
Laboratory Commercial Courier
South East Water —Farnborough
- £25,000 - £26,000 a year
- Weekend availability
- Customer service
- Annual leave
4d
Laboratory Commercial Courier (Part Time)
South East Water —Farnborough
- £15,000 - £26,000 a year
- Part-time
- Customer service
- Annual leave
4d
Experience Patient Services Receptionist Administrator
Farnham Road Practice —Slough
- From £14 an hour
- Full-time
- Computer literacy
- Administrative experience
- Travel
- Free parking
- Store discount
Quick apply
9d
Patients Services Call Handler
FRMG —Slough
- £13 an hour
- Part-time
- Customer service
- Computer literacy
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
9d
Test Centre Associate - Uxbridge
Reed In Partnership —Uxbridge
- £14.80 an hour
- Part-time
10d
Festive Retail Merchandiser
DCK Group —Camberley
- £12.71 an hour
- Full-time
- Merchandising
- Travel
Quick apply
12d
Sales Associate
H.Samuel —Reading
- £12.71 an hour
- Part-time
- Customer service
- Employee discount
Assistant Technician
University of Reading —Reading
- £24,685 a year
- Full-time
- Computer literacy
- Laboratory experience
- Warehouse experience
11d

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Customer Care Associate

LRG -
Camberley

Quick apply

Job details

Benefits

Company pension

Qualifications

Customer service call handling
Report generation
Social media management
Microsoft Office Suite
Complaint handling
Technical support
Customer interaction
Communication skills

Full job description

Job Title: Customer Care Associate

Location: Remote (with quarterly travel for team meetings)

Brand: LRG

About Us:

LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 300 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

Job Summary and key responsibilities

As a Customer Care Associate, you’ll play a key role in managing and resolving customer complaints, supporting branch teams, and maintaining the Group’s reputation for excellent service. Working closely with the Customer Care Manager, you’ll handle complex complaints, provide expert guidance, and ensure service standards are met consistently across the business.

Key Responsibilities:

Provide administrative and technical support to the Customer Care Manager and Director of Customer Support and Engagement
Manage the Customer Care email inbox to allocate emails using the colour coding system
Review complaints and where appropriate referring cases directly to a Regional Director for prompt response to prevent escalation
Accurate recording of complaints received across the Group, issue acknowledgements, and ensure all LRG’s Service Level Agreements are met
Promptly answer the Customer Care phone line in a professional and helpful manner
Manage the outstanding complaints and chase internally to ensure LRG’s Service Level Agreements are met
Hold video meetings with senior staff to offer guidance on Stage One complaints and escalate appropriately for Stage Two cases
Assist the Customer Care Associates to support them in responding to Stage Two and Three complaints
Investigate and collate data for Stage Two and Stage Three complaints
Communicate directly with complainants to work towards swift and fair resolutions
Draft high-quality written responses for Stage Two and Stage Three complaints
Assist with managing communications with The Property Ombudsman (TPO) and oversee the administration of TPO complaints
Support the monitoring and management of social media reviews and messages.
Assist in the administration and management of Reputation.com to maintain the Group’s online presence.
Maintain a thorough working knowledge of LRG’s systems, procedures, and business variations.
Keep up to date with industry legislation and regulatory changes.

What are we looking for:

Extensive knowledge of the lettings industry, supported by significant hands-on experience.
Exceptional attention to detail and clear, professional communication skills.
Propertymark Level 3 qualification (or currently working towards it/willing to complete).
Strong reporting skills, with the ability to extract and present data effectively in Excel.
Excellent administrative and letter-writing abilities.
Confident problem-solver, capable of managing legal and procedural queries from branch staff.
Collaborative team player with a proactive approach.
Proficient in Microsoft Office applications.

What we can offer you:

Proven track record for career growth and advancement within the company
Market leading training and ongoing professional development
Supportive and collaborative team environment

Benefits:

Competitive Salary Package
Quarterly and yearly awards
Salary sacrifice pension scheme
Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year

LRG are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team who shares our commitment to excellence in the Real Estate Industry.

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.

Quick apply

Refine Your Search

service associate jobs in fleet, ham

Customer Care Associate

JUNIOR SALES CONSULTANT

Sales Associate

JUNIOR SALES ADVISOR

Team Member (Stock)

Retail Sales Advisor - Farnborough

SALES EXECUTIVE

Clinical Trial Supplies Associate Farnborough, UK

Sales Associate

Quality Analyst (6 months temporary role)

CX Team Member

Internal Operations Auditor Associate (Lettings & Legislation)

Laboratory Commercial Courier

Laboratory Commercial Courier (Part Time)

Experience Patient Services Receptionist Administrator

Patients Services Call Handler

Test Centre Associate - Uxbridge

Festive Retail Merchandiser

Sales Associate

Assistant Technician

I want to receive the latest job alerts for service associate in fleet, ham

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