About Ingredion:
Join Ingredion, where innovation impacts lives worldwide! Without even realizing it, you’ve experienced our work in your favorite chocolate, your pet’s food, the paper you write on, and your everyday snacks. As a global powerhouse across more than 60 industries, we harness the potential of natural ingredients to transform lives. Whether you’re just starting your career or bringing years of experience, there's a place for you here to make a real difference. Be part of our team that values a wide range of perspectives and is committed to shaping a better world with every product we create.
LOCATION: Ellesmere Port, United Kingdom
WORKPLACE TYPE: On Site
A highly autonomous Senior Technologist responsible for driving the technical delivery of dairy and non-dairy innovation projects, from concept through pilot and factory trials. This role plays a key part in shaping customer solutions, advancing product development, and supporting business growth through technical expertise and collaboration.
As a Senior Technical Service Technologist you will lead end-to-end product and process development for dairy and non-dairy applications, manage customer projects, support innovation initiatives, and ensure successful scale-up through pilot plant and factory trials. The role combines technical expertise, project ownership, and cross-functional collaboration to deliver high-quality, commercially viable solutions.
This role reports to the UK Development Manager.
What you will do
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Lead and independently deliver complex customer projects across dairy and non-dairy applications, ensuring strong technical execution and commercial relevance.
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Drive the development of new products, technologies, and application concepts, including both “me-too” developments and differentiated innovation opportunities.
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Plan, lead, and support pilot plant and factory-scale trials, ensuring effective product and process scale-up from concept through to implementation.
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Provide expert technical consultation and application support to customers in the UK and international markets, acting as a trusted technical partner.
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Maintain robust and accurate documentation of formulations, trials, technical decisions, and development activities to support knowledge management and project continuity.
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Collaborate effectively across sales, purchasing, quality, development, and operations to deliver customer projects, resolve technical challenges, and support business priorities.
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Identify and contribute to cost optimisation, raw material substitution, process improvement, and continuous improvement initiatives across relevant product areas.
What you will bring
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Degree in Food Science, Food Technology, or a related discipline.
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Significant experience in dairy and/or non-dairy product development, ideally within customer-led technical development.
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Proven experience planning, executing, and supporting pilot plant and factory-scale trials.
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Strong technical understanding of food systems, ingredients, functionality, and processing techniques.
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Experience managing customer-facing technical projects and translating customer needs into practical product solutions.
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Ability to influence technical decisions and provide guidance across cross-functional teams.
Who you are
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A technically strong and commercially aware product developer with the ability to solve complex formulation and process challenges.
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Confident working autonomously, prioritizing effectively, and managing multiple projects with minimal supervision.
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Collaborative and credible, with strong communication skills and the ability to engage effectively across functions and with customers.
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Customer-focused, proactive, and solutions-oriented, with the ability to provide clear technical direction and practical recommendations.
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Highly organized and detail-oriented, with strong documentation standards and a disciplined approach to project delivery.
Why join Ingredion?
Discover why Ingredion is the ideal place to advance your career. With a comprehensive rewards and benefits package designed to help you thrive, you can create the future with us and enjoy:
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Total Rewards Package – Competitive salary and performance-based pay that recognizes your contribution to our success.
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Comprehensive Benefits & Wellness Support – Health, long-term savings, and resources to support your physical, mental, and emotional well-being.
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Generous Vacation Policy – 33 vacation days each year, including bank holidays, plus access to a holiday purchase scheme.
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Career Growth – Learning, training, and development opportunities to support your progression.
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Employee Recognition Program – A culture of real-time appreciation, with personalized recognition rewards globally.
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Employee Referral Program – Refer top talent and earn a bonus if they are hired.
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Company Pension Plan – Financial support to help secure your future retirement.
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Company Events – Join our Christmas party, family day, Sustainability Day, and other events that support connection and engagement.
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Ingredion uses AI-enabled tools to support parts of the recruitment process, including resume screening and interview scheduling. These tools help match candidate skills to job requirements and streamline communication. All AI-assisted decisions are reviewed by our Talent Acquisition team to ensure fairness and compliance with applicable laws. By applying, you acknowledge that AI may be used to support your application journey.
