Client services manager Work, Jobs in Folkestone, Ken (with Salaries)

Client Services Manager
Transpharmation Inc —Sandwich
- Full-time
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Senior Account Manager - South East
Yell Ltd —Folkestone
- £40,000 - £45,000 a year
- Full-time
- Remote
- Business development
- Employee assistance programme
- Life insurance
Quick apply
Senior Team Coordinator
Purcell Architecture —Canterbury
- £33,000 - £41,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Continuous improvement
- Annual leave
- Work from home
Practitioner Planner
Amentum —Shepway District
- Full-time
- Engineering
- Organisational skills
- Budgeting
- Employee assistance programme
- Flexible schedule
Business Development Representative
TeamFeePay —Ashford
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Business development
- Free parking
Quick apply
7d
Apprentice Administrator
Morris and Spottiswood —Canterbury
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
12d
Administrator
The Watches of Switzerland Group —Canterbury
- Part-time
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
4d
Territory Manager - Kent & Sussex
Applied Medical Europe B.V. —Canterbury
- Full-time
- Hybrid work
- Annual leave
Personal Assistant & Team Coordinator
Burgess Hodgson —Canterbury
- Full-time
- CRM software
- Microsoft Outlook
- Administrative experience
BMS Project Sales Manager - Southeast & Kent Areas
Learnd —Canterbury
- Full-time
- Sick pay

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Senior Account Manager - South East
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client services manager jobs near folkestone, ken

Client Services Manager

Transpharmation Inc -
Sandwich

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Job details

Full-time

Qualifications

CRM software
Bid management
Pricing
Stakeholder liaison
Project coordination
Internal department liaison
Continuous improvement
Sales pipeline
Certified Scrum Master
Multidisciplinary collaboration
Tender documentation
Communication skills
Project cost estimation

Full job description

Transpharmation is a dynamic preclinical contract research organization that specializes in high-quality, translational drug discovery services. The company provides a friendly and team-oriented work atmosphere as well as competitive wages and benefits.

JOB SUMMARY

The Client Services Manager (CSM) provides a critical commercial–operational interface within Transpharmation. The role acts as the primary liaison between Business Development, Science, and Operations, ensuring client opportunities are translated into accurate, timely, and commercially robust proposals. Additionally, the CSM ensures a seamless handoff of awarded studies into Operations by delivering client specific and execution requirements and supports, as needed, the client journey through their study lifecycle.

KEY RESPONSIBILITIES:

Act as the primary liaison between Business Development, scientific leadership, and operations teams.
Coordinate internal scientific, operational, and financial inputs to support client enquiries and RFPs.
Collate study costings and pricing inputs to build accurate budgets and quotations.
Draft, issue, and maintain client quotations in line with approved pricing frameworks.
Support opportunity tracking from enquiry through award and operational handover.
Maintain and update management information tools including CRM systems and pipeline trackers.
Produce regular pipeline, quote, and workload reports for senior management.
Support change control, re-quoting, and scope clarification activities as required.
Contribute to continuous improvement of commercial and client-facing processes.

JOB REQUIREMENTS:

Essential:

Experience in client services, commercial operations, or project coordination within life sciences, biotech, pharma, or CRO environments.
Strong ability to coordinate across multidisciplinary teams.
Experience preparing or coordinating pricing, quotations, or proposals.
High numerical accuracy and attention to detail.
Excellent organisational, project management, and communication skills.
Confidence working with spreadsheets, dashboards, and management information systems.

Desirable:

Experience in a preclinical or clinical CRO environment.
Familiarity with CRM systems and sales pipeline management.
Understanding of preclinical study design, costing drivers, or operational workflows.
Experience working in an international, multi-site organisation.

REGIONAL CONSIDERATIONS:

Experience working with biotech and pharma clients and familiarity with GBP/EUR / USD pricing is desirable.

Disclaimer

As part of our recruitment process, we may use digital or artificial intelligence–enabled tools to assist with tasks such as résumé screening, skills matching, or scheduling. These tools do not make final hiring decisions. All employment decisions are made by people.

We are committed to fair, inclusive, and bias‑aware hiring practices and comply with Ontario legislation. If you require accommodation at any stage of the recruitment process, please let us know.

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client services manager jobs in folkestone, ken

Client Services Manager

Senior Account Manager - South East

Senior Team Coordinator

Practitioner Planner

Business Development Representative

Apprentice Administrator

Administrator

Territory Manager - Kent & Sussex

Personal Assistant & Team Coordinator

BMS Project Sales Manager - Southeast & Kent Areas

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