Support associate Work, Jobs in Folkestone, Ken (with Salaries)

IT Support Engineer & Cyber Security (L2+)
Goaco —Ebbsfleet
- Weekend availability
- Azure
- Microsoft Outlook
- Scripting
- Employee discount
Retail Associate
TK Maxx —Broadstairs
- Part-time
- No experience needed
- Employee discount
6d
Test Analyst
Goaco —Ebbsfleet
- £41,000 - £45,000 a year
- Full-time
- Java
- SQL
- Analysis skills
Retail Sales Advisor - Broadstairs
Oak Furnitureland —Broadstairs
- £42,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
5d
Senior Associate EME Technician
2gether support solutions —Margate
- £29,000 - £31,236 a year
- Weekend availability
- Annual leave
- Employee discount
Graphic & Multimedia Designer
Goaco —Ebbsfleet
- £36,000 - £45,000 a year
- Full-time
- Communication skills
Breakthrough – Creative Learning & Marketing Assistant
[email protected] —Ashford
- £12.71 an hour
- Temporary
- Administrative experience
- In-person
- Internship
- Free parking
Quick apply
Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Ashford
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Key Lead - Ashford Designer Outlet, Abercrombie & Fitch
Abercrombie & Fitch Co. —Ashford
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Associate to Associate Partner (Infrastructure)
Fisher German —Ashford
- Full-time
- Hybrid work
- Project management
- Travel
- Organisational skills
3d
Sales Associate
NEXT —Canterbury
- £10.85 - £12.71 an hour
- Part-time
- Customer service
9d
Brand Representative - Ashford Designer Outlet, Hollister
Hollister —Ashford
- £10.85 an hour
- Organisational skills
- Store discount
- Employee discount
Christmas Retail Associate
TK Maxx —Ashford
- Part-time
- Employee discount
12h
Client Partner
Goaco —Ebbsfleet
- Full-time
- CRM software
- Sales
- Business development
Key Lead - Ashford Designer Outlet, Hollister
Hollister —Ashford
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Associate Dentist
mydentist —Ramsgate
- Monday to Friday
Quick apply
Research Associate in Conservation Science
University of Kent —Canterbury
- £39,906 - £44,746 a year
- Full-time
- Doctoral degree
- University
Research Associate/Fellow (Social Study of Synthetic Genomics)
EBRC —Canterbury
- Hybrid work
- Doctoral degree
- University
- School
Research Associate (Software Engineering)
University of Kent —Canterbury
- £39,906 - £44,746 a year
- Full-time
- Computer Science
- C++
- University
Data Engineer (Data Architecture & Integration)
Goaco —Ebbsfleet
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee discount

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support associate jobs near folkestone, ken

IT Support Engineer & Cyber Security (L2+)

Goaco
Ebbsfleet

Apply Now

Job details

Permanent | Full-time

Benefits

Discounted gym membership
Free or subsidised travel
Employee discount

Qualifications

Azure
Microsoft Outlook
Firewall
Incident response
NIST standards
ITIL
IT support
Scripting
SharePoint
IT
Application support
Business
Communication skills
PowerShell
Active Directory
Intune

Full job description

Job Categories: IT Support Engineer & Cyber Security

Job Type : Full Time | On-Site | Permanent

Job Location : Ebbsfleet, Kent, UK

Do you strive to make a difference? Goaco is looking to build a team to continue solving problems using software and technology for our clients. We are developers at heart – and by the mind too. We thrive on challenges and live for logical thinking. Formed over a decade ago, we have built on our successes, all of whom have benefitted from their level-headed software solutions. The team is all like-minded individuals, with a drive to succeed in their own fields.

ABOUT US

Goaco is an award-winning global consultancy specialising in delivering secure, user-centric, and innovative digital solutions for public and private sector organisations. Established in 2010 and headquartered in the UK, Goaco has expanded its presence with offices in the UK, UAE and Saudi Arabia, gaining recognition as a trusted name in digital transformation and cyber security. With over 100 subject-matter experts supported by a wider network of 16,000+ associates, Goaco is committed to co-creating scalable, secure, and tailored solutions. The company plays a pivotal role in enhancing national security systems, modernising public services, and streamlining processes, all while emphasising purposeful innovation and impactful outcomes.

ROLE DESCRIPTION

We are looking for a dependable and experienced IT & Cyber engineer to join our growing service desk and support function. You’ll be responsible for technical troubleshooting, cyber security incident handling and on-site configuration of IT environments. The ideal candidate will be confident working across international teams, able to take initiative in fast-moving environments and uphold security-first support principles.

KEY RESPONSIBILITIES

Provide 2nd line IT support and escalation handling for users in the UK and UAE
Using ITSM Tools such as Halo
Troubleshoot and resolve hardware, software, network and O365 issues
Administer and manage Microsoft Intune, including device enrolment and compliance
Support user onboarding/offboarding, email configurations, SharePoint and Teams
Comfortable troubleshooting problems on a Video call and Telephone
Configure small to mid-scale network setups on-site, including Wi-Fi and firewalls
Respond to and escalate cyber security incidents, working with the SOC team
Contribute to patch management, endpoint protection and vulnerability remediation
Document known issues, create SOPs and update asset inventories
Work collaboratively with developers, security and infrastructure engineers across borders
Participate in on-call and out-of-hours support when necessary (Evenings / Weekends on Rota)

ESSENTIAL SKILLS & EXPERIENCE

Minimum 3 years’ experience in IT support or service desk environment (L2 or higher)
Experience supporting Microsoft 365 applications including Outlook, Teams and SharePoint
Microsoft Intune experience (policy management, device compliance, remote actions)
Experience responding to security alerts and incident response procedures
Proven ability to set up and troubleshoot wired and wireless networks
Familiarity with ticketing systems and ITIL-aligned support processes
Strong verbal and written communication skills, comfortable dealing with non-technical users
Ability to work independently and as part of a distributed international team

NICE TO HAVE

Microsoft 365 Fundamentals, Intune or Security certifications (MS-900, MD-102, SC-200)
Experience supporting hybrid environments with Azure Active Directory
Understanding of security frameworks (ISO 27001, NIST)
SharePoint Administration / Migration
Experience in public sector or regulated industries
Knowledge of basic scripting or automation (PowerShell a plus)

BENEFITS*

We prioritise employee well-being and mental health by offering a comprehensive range of benefits so to enhance both health and career growth.

Competitive Salary: Salary depending on experience and background.
Health Benefits: 24/7 GP Access, Counselling Services, Virtual Physiotherapy, Discounted Gym Memberships, Virtual Gym Classes, Discounted Private Health Cover, Eye Care Discounts.
Wealth Benefits: Shopping Discounts, Debt Support, Money Advice, Free Credit Reports, Travel Money Savings.
Education Benefits: Learning Courses, Business Skills Training.

Offered only to employees based in the UK.
Unfortunately, we aren’t able to offer sponsorship for this role.

Apply Now

Refine Your Search

support associate jobs in folkestone, ken

IT Support Engineer & Cyber Security (L2+)

Retail Associate

Test Analyst

Retail Sales Advisor - Broadstairs

Senior Associate EME Technician

Graphic & Multimedia Designer

Breakthrough – Creative Learning & Marketing Assistant

Brand Representative - Ashford Designer Outlet, Abercrombie & Fitch

Key Lead - Ashford Designer Outlet, Abercrombie & Fitch

Associate to Associate Partner (Infrastructure)

Sales Associate

Brand Representative - Ashford Designer Outlet, Hollister

Christmas Retail Associate

Client Partner

Key Lead - Ashford Designer Outlet, Hollister

Associate Dentist

Research Associate in Conservation Science

Research Associate/Fellow (Social Study of Synthetic Genomics)

Research Associate (Software Engineering)

Data Engineer (Data Architecture & Integration)

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