Customer care manager Work, Jobs in Folkestone (with Salaries)

Branch Manager
REXEL —Folkestone
- Full-time
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee discount
Quick apply
Holiday Sales - Owner and Guest Experience Manager - HS1
Parkdean Resorts —New Romney
- £34,029 a year
- Weekend availability
- Recruiting
- Training & development
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
4h
Store Manager Designate
Vision Express —Dover
- Team management
- Training & development
- Retail management
- Employee assistance programme
Store Manager
Holland & Barrett —Folkestone
- Up to £23,760 a year
- Part-time
- Budgeting
- Training & development
- Retail management
- Store discount
- Employee assistance programme
Business Development Manager
Fleetmaxx Solutions Ltd —Whitstable
- Full-time
- CRM software
- Sales
- Microsoft Office
- Free parking
Quick apply
Sales Manager
Bannatyne —Folkestone
- £13.50 an hour
- Weekend availability
- CRM software
- Customer service
- Team management
- Annual leave
- Employee assistance programme
11d
Customer Relations Manager
Crystal Care Collection —Ramsgate
- £38,000 - £40,000 a year
- Weekend availability
- CRM software
- Training & development
- Marketing
- Referral programme
9d
Customer Experience Manager
Citi Terrace —Canterbury
- Up to £14 an hour
- Part-time
- Spanish
- Customer service
- Data analysis skills
Quick apply
6d
Assistant Manager
The Rank Group —Broadstairs
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
Quick apply
14d
Customer Relations Manager
Sandmere Care Home —Margate
- Up to £40,000 a year
- Full-time
- CRM software
- Business development
Quick apply
Assistant Store Manager - Thanet
Footasylum —Broadstairs
- Customer service
- Human resources
- Recruiting
10d
Part-time Customer Service Manager
International Workplace Group plc —Canterbury
- Up to £19,000 a year
- Part-time
- Customer service
- Team management
- In-person
Food Manager
Sainsbury's —Hythe
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
3d
Counter Manager - Canterbury
Benefit Cosmetics UK —Canterbury
- Temporary
- Sales
- Customer service
- Annual leave
- Referral programme
Sales Team Manager
Neilson Financial Services —Ashford
- Hybrid work
- Training & development
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Assistant Manager
The Rank Group Plc —Broadstairs
- From £32,500 a year
- Customer service
- Training & development
- Guest services
- Employee discount
- Sick pay
3d
Assistant Store Manager
Bird & Blend Tea Co. —Canterbury
- £29,000 - £30,250 a year
- Weekend availability
- Sales
- Customer service
- University
- Annual leave
- Employee assistance programme
Quick apply
11d
Part-time Customer Service Manager
IWG —Canterbury
- Up to £19,000 a year
- Part-time
- Customer service
- Team management
- Guest services
Trainee Manager
Lush —Canterbury
- £31,350 a year
- Temporary
- Customer service
- Training & development
- Retail management
- Employee assistance programme
- Employee discount
Quick apply
8d
Hotel - Duty Manager
Premier Inn —Ashford
- Up to £13.86 an hour
- Part-time
- Customer service
- Hotel
- Team management
- Employee discount
Quick apply

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Branch Manager

REXEL -
Folkestone

Quick apply

Job details

Full-time

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Business intelligence
Stakeholder collaboration
Customer service
Team leadership
Stakeholder liaison
Performance management
Financial analysis
Partnership building
Customer relationship management
Relationship management
Management reporting
Ongoing financial performance monitoring
Training & development
Account management
Leadership
Growth strategy

Full job description

Company Description

Rexel UK is a global leader in the distribution of electrical and energy-efficient products and services. Our mission is to deliver smart electrical solutions that enhance the comfort, safety, and security of homes, businesses, and industries.

We are currently seeking a Branch Manager to lead our Folkestone Branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.

If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!

The Benefits of a Career with Rexel:

Company Car / Cash Allowance
Contributory pension scheme and life assurance
Bonuses: Performance related bonus scheme
Time Off: 33 days annual leave (including bank holidays, increasing throughout the years too!) You can also buy and sell holiday and enjoy enhanced parental leave
Support & Development: Extensive learning opportunities from day one
Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
Perks: Staff discounts, exclusive holiday offers and free financial support and education

Job Description

As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.

Your key responsibilities will include:

Strategic Planning: Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets
Customer Management: Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation
Service Excellence: Ensure the branch meets service targets across all business segments, with a focus on delivering exceptional customer experiences
Performance Monitoring: Monitor sales, profitability, and service KPIs, taking appropriate action to ensure targets are met. Ensure compliance with standard operating procedures, health, and safety regulations
Collaboration: Work closely with other branches, support functions, and stakeholders to contribute to the effective operation of the business
Data Utilisation: Use data to create reports for strategic planning, budgeting, and performance management. Provide feedback and insights to branch colleagues and management
Team Leadership: Lead, develop, and engage branch colleagues to meet performance targets, support career development, and foster a positive team environment
Supplier Engagement: Collaborate with key suppliers to drive joint customer activities and strengthen partnerships

Qualifications

At Rexel, we prioritise hiring individuals based on behaviours and potential, rather than requiring specific formal qualifications for roles, the behaviours that will set you up for success include:

COLLABORATION: Building partnerships and working collaboratively with others to meet shared objectives

TAKES ACCOUNTABILTY: Takes action, addresses obstacles to get work done and meets commitments

CUSTOMER FOCUS: Building strong customer relationships & delivering customer centric solutions

DEVELOP OTHERS: developing people to meet both their career goals & the organisations goals

FINANCIAL ACUMEN: Interpreting & applying understanding of Key financial indicators to make better business decisions

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high-performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.

Quick apply

Refine Your Search

customer care manager jobs in folkestone

Branch Manager

Holiday Sales - Owner and Guest Experience Manager - HS1

Store Manager Designate

Store Manager

Business Development Manager

Sales Manager

Customer Relations Manager

Customer Experience Manager

Assistant Manager

Customer Relations Manager

Assistant Store Manager - Thanet

Part-time Customer Service Manager

Food Manager

Counter Manager - Canterbury

Sales Team Manager

Assistant Manager

Assistant Store Manager

Part-time Customer Service Manager

Trainee Manager

Hotel - Duty Manager

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