Quality Assurance Technician
Location: Upton, Poole (BH16 5SJ)
Salary: Up to £25,000 DOE
Contract: Full-Time, Permanent
Hours: Monday to Friday, 8:00am – 4:00pm
Join Our Team
Are you passionate about quality, continuous improvement, and problem-solving? We're looking for a motivated Quality Assurance Technician to join our growing team and play a key role in ensuring our products consistently meet the highest quality standards.
This is an excellent opportunity for someone looking to develop their career in quality assurance within a supportive environment where training and development are encouraged.
About Us
TestLink Services Ltd is a leading supplier of refurbished and remanufactured ATM parts and components. We work with banks, financial service providers, and ATM distributors worldwide, helping them reduce costs and support more sustainable ATM management solutions.
The Role
Reporting to the Engineering and Quality Manager, you will support quality improvement initiatives, investigate product and process issues, and help ensure that finished products consistently meet customer and business expectations.
Key Responsibilities
- Support failure analysis of customer returns and quality issues, including root cause investigations.
- Conduct product testing, inspections, and quality checks against specifications and tolerances.
- Ensure finished products meet quality standards and agreed performance targets.
- Investigate customer returns and rejected products to identify causes and prevent recurrence.
- Record and manage non-conformance data to support trend analysis and continuous improvement.
- Work closely with Engineering and Production teams to resolve quality concerns.
- Participate in continuous improvement projects and quality initiatives.
- Promote and adhere to company quality and environmental policies.
About You
We're looking for a detail-oriented individual who enjoys analysing problems, identifying solutions, and driving improvements.
Essential Skills & Experience
- 0–2 years' experience within a Quality Assurance, Quality Control, Inspection, or Quality Engineering environment.
- Strong attention to detail and organisational skills.
- Good written and verbal communication skills.
- Competent in Microsoft Office applications.
- Strong analytical and problem-solving abilities.
- Positive attitude with a willingness to learn and develop.
Desirable
- Experience with quality management systems.
- Knowledge of ISO standards and/or Six Sigma methodologies.
- Experience working within a manufacturing, engineering, or production environment.
What's in It for You?
- Salary up to £25,000 depending on experience.
- 23 days annual leave, increasing with service, plus bank holidays.
- Training and development opportunities.
- Competitive pension scheme.
- Life assurance.
- Employee Assistance Programme.
- Retail, travel, leisure, and lifestyle discounts.
- Employee recognition awards and long-service bonuses.
- Company and team social events.
Apply Today
If you're looking to build a career in quality assurance with a company that values innovation, continuous improvement, and personal development, we'd love to hear from you.
Apply now and become part of a team committed to delivering quality excellence
Job Type: Full-time
Pay: Up to £25,000.00 per year
Ability to commute/relocate:
- Poole BH16 5SJ: reliably commute or plan to relocate before starting work (required)
Experience:
- Quality assurance: 2 years (required)
Work Location: In person
