duty manager Work, Jobs in forest gate, gtl (with Salaries)

Duty Operations Manager
Science Museum Group —London
- £39,884 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
2d
Duty Manager
AccorHotel —Canary Wharf
- Full-time
- Hotel
- Employee discount
Quick apply
3d
Duty Manager
Everyman Media —London
- Up to £14.71 an hour
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Duty Manager
Virgin Active —London
- £30,285 a year
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
Duty Manager - Aloft London Excel
Marriott International, Inc —London
- Full-time
- Hotel
- Supervising experience
- School
Duty Manager
Powerleague —London
- Part-time
- Hospitality
- Employee assistance programme
- Employee discount
Quick apply
2d
Duty Manager
Clockwise Group —Bromley
- Weekend availability
- Remote
- Hospitality
- Hotel
- Communication skills
3d
Experienced Facilities Manager
On Verve —Tottenham Court Road
- Up to £52,000 a year
- Full-time
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Assistant General Manager
Roxy Leisure —London
- £38,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Building Manager
Sky Happiness Property Management (UK) Company Limited —London
- £50,000 - £70,000 a year
- Full-time
- Management
- Maintenance
- English
- Free parking
Quick apply
Operations Duty Manager
NAA-Jones Lang LaSalle Resources —London
- Part-time
- In-person
Quick apply
2d
Assistant General Manager
TeamSport —Edmonton
- Weekend availability
- Bar
- Management
10d
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
2d
Assistant Manager
Roxy Leisure —London
- £35,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
Corporate Security Operations Manager, London
OpenAI —London
- Full-time
- English
- Leadership
9d
Estate Duty Manager - Kings Cross Estate, London
Savills Management Resources —London
- £23 - £25 an hour
- 12 hour shift
- Management
- Customer service
- Administrative experience
11d
Operations Duty Manager
JLL —London
- Weekend availability
2d
Duty Manager (VA)
Virgin Active —London
- Full-time
- Hospitality
- Communication skills
- Annual leave
- Employee discount
Part Time Non-Residential Roles
UKLC —London
- £498.71 - £521.13 a day
- Temporary
- Microsoft Excel
- No experience needed
- English
- Annual leave
Quick apply
4h
Duty Manager
Nuffield Health —Ilford
- Up to £27,477.27 a year
- Full-time
- Sales
- Communication skills
- Employee discount
- Gym membership
Quick apply

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Duty Operations Manager

Science Museum Group -
London

Apply Now

Job details

Full-time
£39,884 a year
2 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Catering

Full job description

Salary

£39,884 per annum

Contractual hours

37.5

Basis

Full time

Based at

Science Museum

Job category/type

Contract - Full Time, Dept. - Front of House, Dept. - Operations, Tenure - Permanent, Type - Employee

Date posted

05/06/2026

Job reference

SMG03526

Can you lead operations in a busy, customer-focused environment? Are you experienced in coordinating numerous tasks and making informed decisions?

About us

The Science Museum is a captivating, exciting environment. We have large groups of school visits, unique special events, the opening of new exhibits - all taking place under one roof! We host more than 3 million guests annually in a century-old building, creating an environment where each day brings new challenges.

The Science Museum spans about 30,000 square meters (320,000 square feet) of exhibition space, spread across seven floors.

In order to maintain a high level of visitor satisfaction, we are in search of a Duty Operations Manager based at the Science Museum on a full-time, permanent basis.

About the role

As Duty Operations Manager, you’ll play a key role in upholding high standards and ensuring a memorable visitor experience. Working closely with teams across Visitor Experience, Retail, Catering, Public Programmes, Learning, Security, Cleaning, and Estates, you’ll help deliver a seamless, safe, and welcoming environment for all.

Based on the museum floor, you’ll manage daily operations, respond to issues in real-time, and act as the senior manager on-site when needed. You’ll ensure KPIs and service standards are met while overseeing the safety, well-being, and enjoyment of visitors, staff, and contractors. You’ll also coordinate effective responses to any operational challenges involving the public.

You’ll be part of a supportive, collaborative team in a role that brings learning experiences every day, offering continuous opportunities to grow and learn.

About you

Whether you have a background working in visitor or customer experience or in a busy, customer-focussed environment, we are open to how you have gained your exposure to incident control, duty management or coordinating operational activity. Your skill and approach to manage a range of circumstances is what will enable you to thrive.

You will be a great communicator, with the ability to facilitate effective action through others. With a positive and responsive approach to a range of risks and situations, you can lead and co-ordinate responses during incidents. With a considered and efficient approach, you can ensure that visitor safety and enjoyment is at the forefront of all decisions.

Above all, you will have a genuine commitment to provide high-quality customer service.

Don’t feel you meet all the criteria? We welcome you to apply even if your experience doesn’t match directly. With your transferable skills, you could be the right candidate for this, or other opportunities that we have.

Applying

View the Vacancy Information Pack listed under ‘Attachments’ on the vacancy listing on our website for more details about the role and the application process or click ‘Apply Online’ to submit an application.

What we offer

Working with a world-leading museum group that offers access to truly unique environments and collections, you’ll benefit from the perks listed below, as well as full support for life events such as parental and adoption leave, sickness, and career breaks.

Meaningful work. We’re a mission-led organisation where the work you do supports us in Inspiring Futures.
Career growth. We offer enhanced support with personal and professional development.
Work/life balance. We offer 27 days annual leave in addition to bank holidays, along with flexible policies which support you and your home life.
Health & Dental Insurance. Extra peace of mind, from day one.
All our colleagues can access an employee assistance programme, access to the Unmind app, and other wellbeing support.
Colleague networks. Our colleague-led networks are an informal forum for colleagues to come together to discuss topics of shared interest and lived experience. They create a space for people to exchange ideas, discuss best practice, socialise and build a sense of community.
Enhanced contributory pension. To support you in saving for the future.
Interest-free loans. When you need a little extra cash for life events or home improvements.
Great discounts. Free entry to exhibitions, discounts in our shops, cafes, and access to other museums in the NMDC network.

Open for All is one of the Science Museum Group’s five core values and sets out our important aspiration to be a place for everyone. We are working hard to understand our organisation better and to develop a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge, and expertise. By having greater diversity, we believe that we will be a stronger and better organisation, capable to continue to Inspire Futures.

Apply Now

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