Property management specialist Work, Jobs in Forest Hill, Gtl (with Salaries)

Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
6d
Facilities Manager
NATIVE Communities —Woking
- £55,000 - £60,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
11d
Area Operations Manager
Euro Car Parks —London
- £39,000 a year
- Full-time
- Team management
- Training & development
Quick apply
12d
Enablement Operations Specialist - 100% Remote - Europe
Hostaway —London
- Full-time
- Remote
- Spanish
- Sales
- Salesforce
- Annual leave
Quick apply
Senior Facilities Manager
Harts Group —London
- £65,000 - £74,800 a year
- Hospitality
- Bar
- Maintenance
- Annual leave
12d
Criminal Exhibits Officer
Equans —Lewisham
- 8 hour shift
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Senior Customer Success Manager, Enterprise - United Kingdom m/f/d
AB Tasty —London
- From £70,000 a year
- Full-time
- Hybrid work
- Google Suite
- Travel
- AI
- Annual leave
Quick apply
Paralegal, Legal Services Manager – Operations & Asset Management
Marriott International, Inc —London
- Full-time
- Hybrid work
- Hospitality
- English
- Microsoft Office
Head of Claims
MLabs —London
- £150,000 - £200,000 a year
- Full-time
- Remote
- In-person
- Annual leave
Quick apply
Senior Travel Designer – Asia Pacific Specialist
Jacada Travel —London
- £34,067 a year
- 8 hour shift
- Hybrid work
- Sales
- Communication skills
- Time management
Facilities Assistant (Contracted via CBRE, 24 month contract)
Sony Interactive Entertainment —London
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
Skills Trainer (Housing)
Peabody —Westminster
- £49,480 a year
- English
- Mentoring
- Organisational skills
10d
Asset Experience Services - Team Lead
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Data analysis skills
- Microsoft Office
- Team management
Quick apply
Tenancy Manager - Canary Wharf
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
- Work from home
Quick apply
9d
Executive Engagement & Sales Associate
1440Sports —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Salesforce
- Writing skills
Quick apply
Senior Business Development Executive
C&W FAMILY OFFICE LTD —Croydon
- £39,420.00 - £55,912.99 a year
- Full-time
- Marketing
- Business development
- Bachelor's degree
Quick apply
Property Manager - Canary Wharf
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
- Work from home
Quick apply
9d
Asset Experience Services - Deputy Team Lead
NAA-Jones Lang LaSalle Resources —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Head of Operations
StrideUp —London
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Financial services
- Life insurance
Quick apply

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Welfare Advice Officer

Pinnacle Group -
London

Quick apply

Job details

£36,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Numeracy
Analysis skills
Communication skills

Full job description

Job Introduction

Pinnacle Group are looking for a Welfare Advice Officer to join our Homes Division to support the delivery of a responsive and resident focused income management service. You will play a key role in helping residents sustain their tenancies by offering early intervention, clear guidance, and positive engagement around rent and service charge accounts. You will contribute to a service that aims to maximise income, reduce arrears and promote financial well-being across our communities, ensuring residents receive a fair, supportive and effective experience.

Our Homes Division delivers trusted housing management services across Affordable, Private Rented and Leasehold properties. We work with local authorities, registered providers and investors to support thriving communities.

The ideal candidate will have strong welfare rights knowledge with hands-on casework experience, be skilled in communication and advocacy with the ability to simplify complex information, have experience supporting vulnerable residents with complex needs, take a proactive and solution‑focused approach to managing a varied caseload, and demonstrate strong numeracy, analytical skills and confidence using digital case management systems.

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.

We’re a people-first organisation with a values driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we’re looking for

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities

Deliver specialist welfare benefits advice, including checks, claims, and casework.
Identify income-maximisation opportunities to support rent payments.
Manage complex cases, including reconsiderations, appeals, tribunals.
Liaise with DWP, local authorities and HMCTS to resolve benefit issues.
Support vulnerable tenants to remove barriers to tenancy sustainment.
Maintain accurate case records and keep updated on policy changes.
Provide welfare benefits guidance and training to Pinnacle staff.
Improved rent collection and tenancy sustainment.
Increased staff capability on welfare rights and income matters.

Key requirements:

Strong welfare rights knowledge and casework experience.
Skilled in communication, advocacy and simplifying complex information.
Experience supporting vulnerable residents with complex needs.
Proactive, solution-focused and confident managing a varied caseload.
Good numeracy, analytical skills and digital case management experience.

Our Offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.

We welcome applications from all backgrounds – particularly from those who represent the communities we serve.

As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.

We offer a wide range of benefits at Pinnacle Group, dependant on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

property management specialist jobs in forest hill, gtl

Welfare Advice Officer

Trainee Customer Resolutions Advisor

Facilities Manager

Area Operations Manager

Enablement Operations Specialist - 100% Remote - Europe

Senior Facilities Manager

Criminal Exhibits Officer

Senior Customer Success Manager, Enterprise - United Kingdom m/f/d

Paralegal, Legal Services Manager – Operations & Asset Management

Head of Claims

Senior Travel Designer – Asia Pacific Specialist

Facilities Assistant (Contracted via CBRE, 24 month contract)

Skills Trainer (Housing)

Asset Experience Services - Team Lead

Tenancy Manager - Canary Wharf

Executive Engagement & Sales Associate

Senior Business Development Executive

Property Manager - Canary Wharf

Asset Experience Services - Deputy Team Lead

Head of Operations

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