“Good company to work for, as long as you do your job the management leave you to your own devices…is a good place to work”.
“it's a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable”.
We are currently recruiting for a Trainee Service Receptionist in our Forfar Branch
The Role
We are looking for a Trainee Service Receptionist to join our Forfar branch. This role is vital in ensuring smooth communication between our customers and technical teams, contributing to our mission of outstanding service in the commercial vehicle sector.
Joining AM Phillip Trucktech Ltd as a Trainee gives you the chance to gain experience in a busy environment and lay the foundations for a successful and progressive career within the business well beyond the traineeship.
Key Responsibilities
- Greet customers and assist with their service needs in a professional manner.
- Support the service team by managing customer appointments and inquiries.
- Dealing with customer enquires either in person or via the telephone.
- Booking in vehicles to the workshop and mobile service vans including videoing vehicles.
- Explaining the repair process as required and preparing job cards.
- Obtaining order numbers from customers/lease companies when required.
- Cash handling and invoicing.
- Working to Ford, Maxus and Iveco standards.
The Person
We’re looking for someone with:
NAT 5 Math & English
Excellent organisational and communication skills
Customer-focused, hardworking, and trustworthy
Willingness to learn
Note: You must be eligible to work in the UK. Sponsorship is not available
COMPANY BENEFITS
30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)
Enhanced company pension
Flexible working hours (subject to availability)
Staff discount on new and used cars via our Glenford dealership
Bereavement leave
On-site parking
Company life-assurance policy
Health & wellbeing support
Mortgage advice
Referral programme: Colleagues can receive up to £1,000 for each successful technician referral!
