Customer service representative Work, Jobs in Fort William, Hld (with Salaries)

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Customer Service Advisor - Mail Order Office at Ballinluig(Permanent)
The House of Bruar —Blair Atholl
Processing telephone orders and orders which arrive through the post. Excellent pay rates for those that excel in sales- we will reward your success.
£12.75 - £13.00 an hour
Quick apply
9d
Receptionist/ Guest Service Agent
Moorings Fort William —Fort William
Answer phone calls and manage guest inquiries with excellent service. Previous front-of-house experience, ideally in a hotel or customer-facing role would be…
£12.75 an hour
Quick apply

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customer service representative jobs near fort william, hld

We are looking for a Guest Service Agent to join our team.

Job description:

We have a fantastic opportunity for a Guest Service Agent to join the team.

Provide a warm and professional welcome to guests upon arrival
Handle check-ins, check-outs, and reservations efficiently.
Work with team to enhance the guest stay experience
Answer phone calls and manage guest inquiries with excellent service
Ensure smooth daily operations at the front desk, maintaining an organised work environment
Assist guests with requests and ensure their stay is memorable
Support management with administrative tasks as required
Support Front of House, as and when required

Requirements:

Previous front-of-house experience, ideally in a hotel or customer-facing role would be beneficial.
Fluent in English with strong communication skills, both verbal and written
IT literate, comfortable using booking systems and office software
Strong organisational skills and always ready to serve with a smile
Ability to work independently and as part of a team
Ability to work flexible hours, including weekends and holidays as required by the hotel’s schedule.
A friendly disposition with a strong commitment to providing excellent customer service.
Attention to detail and the ability to multitask in a fast-paced environment.

Interested and eligible candidates are encouraged to apply by submitting their resume in response to this application.

Job Types: Part-time, Temporary

Pay: £12.75 per hour

Benefits:

Work Location: In person