Theatre manager Work, Jobs in Fowlmere, Cam (with Salaries)

Support Manager
Tait —Haverhill
- Full-time
- ERP systems
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
District Manager
Starbucks —Hertford
- Weekend availability
- Hospitality
- Management
- English
- Flexible schedule
22h
Brand Marketing Manager
TTP —Cambridge
- Full-time
- Programmable logic controllers
- Bachelor's degree
- Communication skills
- Life insurance
Quick apply
CYP Manager
Nuffield Health —Cambridge
- £53,600 a year
- Full-time
- Leadership
- Nursing
- Employee discount
- Gym membership
Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge
PUIG —Cambridge
- Microsoft Excel
- Leadership
AI/ML Research Consultant
Awerian —Cambridge
- Full-time
- Bachelor's degree
- Machine learning
- In-person
- Life insurance
Quick apply
Senior Education Mental Health Practitioner - West Suffolk
Norfolk & Suffolk Foundation Trust —Haverhill
- £39,959 - £48,117 a year
- Full-time
- Psychology
- School
3d
Omnichannel Marketing Executive
TTP —Cambridge
- Full-time
- Communication skills
- Marketing
- Life insurance
Quick apply
Vulnerability Researcher - Consultant
Awerian —Cambridge
- Full-time
- C++
- Bachelor's degree
- Machine learning
- Life insurance
Quick apply
9d
Ophthalmology Account Manager
ZEISS Group —Cambridge
- Full-time
- CRM software
- Sales
- Salesforce
7d
Lifting Equipment Inspection Supervisor (Internal)
Rigging Team —Stevenage
- £35,000 - £45,000 a year
- Weekend availability
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
Lifting Equipment Inspector (Hybrid)
Rigging Team —Stevenage
- £30,000 - £40,000 a year
- Weekend availability
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
Radiology Administrator
Nuffield Health —Cambridge
- Up to £25,545 a year
- Full-time
- Administrative experience
- Analysis skills
- IT
- Gym membership
7d
Lifting Equipment Inspector (Internal)
Rigging Team —Stevenage
- £30,000 - £40,000 a year
- Weekend availability
- Computer literacy
- English
- Microsoft Office
- Free parking
Quick apply
Controls Integrator II - Permanent Installation
Tait —Haverhill
- Full-time
- Programmable logic controllers
- Travel
- Mechanical knowledge
- Annual leave
- Employee assistance programme
8d
Support Worker
Sense —Cambourne
- £13.10 an hour
- Overtime
- English
- Communication skills
- Referral programme
11d
Hardware Security Engineer - Consultant
Awerian —Cambridge
- Full-time
- Bachelor's degree
- Machine learning
- In-person
- Life insurance
Quick apply
9d
Education Support Worker
Sense —Streatley
- £14 an hour
- Part-time
- No experience needed
- English
- Referral programme
7d
Electronics & Embedded Software Engineer
Lamp & Pencil Ltd —Bishop's Stortford
- £27,500 - £50,000 a year
- Full-time
- Engineering
- Microsoft Office
- Java
- Free parking
- Health & wellbeing programme
Quick apply

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Support Manager

Tait -
Haverhill

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance

Qualifications

ERP systems
Logistics
Bloomberg
Microsoft Office
Bachelor's degree
Customer support
Swift
Communication skills

Full job description

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock ‘n’ roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT’s 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager provide courteous, professional, prompt, exceptional service, and support to TAIT’s diverse clientele. As a Support Manager, you are accountable for collaborating with various departments and teams to develop the right solutions to customer concerns.

The work involves considerable client contact with an emphasis on providing support tailor-made to the client’s system sustainment and vision. Support Managers work with clients on, but are not limited to, arranging site inspections and visits, part repairs, part ordering, and assisting with the management of clients' support agreements.

Responsibilities

Maintain customer relationships while advocating on behalf of the customer and the TAIT company.
Provide feedback from customers on product quality and features.
Follow TAIT QHSE and global Service & Support policies and procedures.
Maintain client relationships ensuring clients are satisfied with the services provided.
Manage and exceed client expectations to agree on clear scope, schedule, and contract.
Ensure that support tickets are kept out of breach through professional, clear, concise information for both internal and external use.
Manage site teams, negotiate changes and variations where applicable ensuring that the project is executed in a timely, cost-effective, profitable, and professional manner.
Collaboration with the technical integration teams and project teams in the TAIT organization to help exceed the clients needs.
Manage and schedule resources in collaboration with resource management teams.
Work proactively, taking the initiative where necessary and with minimum supervision.
Identify, source, and supply spare and replacements parts in partnership with other TAIT departments.
Structure and process qualitative and quantitative data and draw insightful conclusion from it in a timely manner.
Work within a global team of technical support professionals delivering the best in support services to our clients.
Visit sites and meet with clients to maintain relationships and develop new ones when required.
Demonstrate continuous diplomatic effort to improve operations, streamline work processes and work cooperatively with other departments.
Adhere to all company safety policies and procedures.
Attend meetings, seminars, and training sessions as required.
Perform assigned duties according to the policies and expectations prescribed by the company.

Position Requirements

HS Diploma or G.E.D. equivalent; Associates or Bachelors degree preferred
Experience working in a customer support or management role preferably in the entertainment industry.
Experience planning projects with complex logistics and hard deadlines.
Proficiency in MS Office Suite.
Familiarity with Enterprise Resource Planning (ERP) system (e.g. Epicor) and customer service ticketing service platform(s) (e.g. Salesforce)
Proficient in written and verbal communication skills with a level of honesty and integrity
Strong willingness to work hard and sometimes outside of normal business hours to get the job done.
Comfortable providing feedback from customers on product quality and features to internal stakeholders
Experience in TAIT related markets, especially cruise ship venues, theatres, and theme parks, strongly preferred.
Sound decision-making skills within the scope of the team or department.
Skill in delegating tasks and responsibilities to team members.
Strong communication skills for effective team collaboration and reporting.

TAIT Benefits:

Competitive pension scheme with employer contributions
Life assurance (4x salary)
Medicash health cashback plan (covering dental, optical, and more)
Employee Assistance Program (EAP) with 24/7 support
Cycle to Work scheme
Income protection / critical illness cover
Optional private medical insurance (role/level dependent)
Paid annual leave starting at 22 days, increasing with service
UK bank holidays

#LI-KS1TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

Apply Now

Refine Your Search

theatre manager jobs in fowlmere, cam

Support Manager

District Manager

Brand Marketing Manager

CYP Manager

Multi Brand Account Manager - Penhaligon's/Byredo John Lewis Cambridge

AI/ML Research Consultant

Senior Education Mental Health Practitioner - West Suffolk

Omnichannel Marketing Executive

Vulnerability Researcher - Consultant

Ophthalmology Account Manager

Lifting Equipment Inspection Supervisor (Internal)

Lifting Equipment Inspector (Hybrid)

Radiology Administrator

Lifting Equipment Inspector (Internal)

Controls Integrator II - Permanent Installation

Support Worker

Hardware Security Engineer - Consultant

Education Support Worker

Electronics & Embedded Software Engineer

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