Attendance officer Work, Jobs in Fradley, Sts (with Salaries)

Customer Service Officer – Repairs Call Centre
Tamworth Borough Council —Tamworth
- £27,274 - £29,542 a year
- Temporary
- Remote
- Computer literacy
- English
- Computer skills
1d
Medical and Administration Officer (term-time plus 2 weeks)
West House School —Birmingham
- £14.13 - £14.44 an hour
- Full-time
- Medication administration
- Sales
- Databases
- Free parking
- Annual leave
Quick apply
10d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
5d
Education Welfare Officer
Granville Academy —Swadlincote
- £39,152 - £44,075 a year
- Employee assistance programme
9d
Area Support Officer
OCS Group —Lichfield
- £12.79 an hour
- Customer service
- Communication skills
- Annual leave
Quick apply
11d
202608: Prison Officer - HMP Swinfen Hall
Ministry of Justice —Lichfield
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
Attendance Officer
Ormiston Shelfield Community Academy —Walsall
- £28,060.23 - £31,302.08 a year
- Experience working with children
- School
- Employee discount
Attendance Assistant
Ormiston Shelfield Community Academy —Walsall
- £17,991 - £18,884 a year
- Part-time
- School
- Employee discount
Exam Invigilator
Landau Forte Charitable Trust —Derby
- £12.21 an hour
- Organisational skills
- In-person
- Communication skills
Quick apply
1d
Trust Safeguarding Officer
Derby City Council —Derby
- £34,434 - £37,280 a year
- Part-time
- Hybrid work
- School
- Free parking
202608: Prison Officer - HMP Foston Hall
Ministry of Justice —Derby
- £30,001 - £40,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
Charity Administrator and Compliance Officer
Community Transformers —Wolverhampton
- £26,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Free parking
Quick apply
11h
Referrals And Admin Officer
Gateway2Housing & Services UK —Birmingham
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Databases
- Organisational skills
Quick apply
3d
Attendance Assistant
Ormiston Academies Trust —Walsall
- £17,991 - £18,884 a year
- Part-time
- School
- Employee discount
Pastoral Lead
Ormiston Sandwell Community Academy —Oldbury
- £28,038 - £31,696 a year
- School
Pastoral Lead
Ormiston Academies Trust —Oldbury
- £28,038 - £31,696 a year
- Full-time
- School
Senior Student Engagement Adviser
University of Derby —Kedleston
- £30,577.00 - £37,323.25 a year
- Weekend availability
- Customer service
- Writing skills
- Microsoft Office
- Annual leave
- Employee assistance programme
School Secretary
School of Coding —Wolverhampton
- £25,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Databases
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Events Officer
Rolls-Royce —Derby
- Full-time
- Travel
- Communication skills
- Annual leave
2d
Student Support Officer
Scholars School System —Birmingham
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Databases
- Bachelor's degree
- Annual leave
Quick apply
11d

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Customer Service Officer – Repairs Call Centre

Tamworth Borough Council -
Tamworth

Apply Now

Job details

Temporary | Full-time
£27,274 - £29,542 a year
1 day ago

Benefits

Company pension
Discounted gym membership
Transport links

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Computer literacy
English
Computer skills
Customer interaction
Communication skills

Full job description

Job details

Job reference

REQ000506

Date posted

28/08/2026

Application closing date

06/09/2026

Location

Home Based

Salary

£27,274- £29,542 per annum

Package

We have an extensive benefits package including flexible working, a non-contributory health scheme, Local Government pension scheme, generous holiday entitlement, discounted gym membership, and payment of professional fees (where applicable)

Contractual hours

Basis

Full time

Job category/type

Customer Experience

Attachments

Job profile repairs CSO.docx Artificial Intelligence and recruitment.pdf Applicants information v2.pdf GDPR Candidate Fair Processing Notice.docx

Customer Service Officer – Repairs Call Centre

Job description

TAMWORTH BOROUGH COUNCIL

CUSTOMER SERVICES

Customer Service Officer – Repairs Call Centre

£27,274- £29,542 per annum

Home-based role

Primarily home working, with two days per month on site and occasional additional attendance as required, up to 40% of working time.

37 hours per week

Temporary contract for up to 12 months

Located in the heart of Staffordshire, Tamworth is a vibrant and well‑connected borough with a rich heritage and a growing population of over 77,000. With strong transport links, an evolving town centre, green spaces, leisure and cultural attractions, it is a great place to live and work. Working for Tamworth Borough Council means making a real difference for local people, as part of a skilled and ambitious workforce supported to do its best in a positive and empowering environment.

Tamworth Borough Council’s customer service centre is at the heart of our council services, and we are looking for an enthusiastic, highly motivated individual to join on our repairs call handling team on a temporary basis.

Each day brings a different challenge; you will need to be a great team player and confident communicator to flourish in this position.

This role requires contact with our service users via telephone or digital methods, such as web chat, email, and social media. You will take ownership for, and resolve, a wide range of enquiries relating to council services, predominantly for repairs and maintenance of our tenanted properties and corporate buildings. You will effectively signpost customers to partner agencies where necessary ensuring a seamless customer service experience. You will possess the ability to work under pressure and proactively deal with challenging situations in a sensitive manner using your own initiative.

Flexibility around working patterns, excellent customer service skills and computer literacy are essential, as well as being able to embrace new ways of working and technologies by developing and promoting our digital services and supporting our customers with their online journey.

To apply for this role the following experience is beneficial, however not necessary as training will be provided:

Excellent communication and interpersonal skills – telephone, in person & written.
Ability to work effectively in a fast-paced environment both as part of a team and on own initiative.
Confident in the use of computer systems.
To have a knowledge and experience of local authority responsive repairs handling.

Experience of dealing with difficult enquiries and problem solving.

Strong attention to detail and accuracy in handling enquiries.

If you are passionate about delivering outstanding customer service and have the skills and experience to excel in this role, we’d love to hear from you.

This is a home working contract and the majority of duties will be carried out at home, however, employees will be contractually required to attend site on two days per month for team meetings, 121 meetings, etc. Employees may also be required to attend a site for meetings, collaborative work or to undertake work related activities. Site attendance will constitute no more than 40% of working time and includes the contractual 2 days per month.

Appointment will be subject to satisfactory references, right to work in the UK check, medical clearance and DBS check.

For an informal discussion about this role please contact Vanessa Mitchell, Senior Customer Service Officer – Repairs Call Centre, on 01827 709475 or email Vanessa via [email protected].

For further information and to apply please visit Tamworth BC Jobs.

Late applications and/or CVs will not be accepted. Agencies need not apply.

If you have any queries about the recruitment process, please contact [email protected].

Closing date: 6 September 2026

Interview date: 24 September 2026

Using Artificial Intelligence (AI) - We cannot stop anyone from using AI to help write application content. Used right, it can be a great tool. If you choose to use AI, then use it as a helper rather than relying on it wholly to write your application. Applications that rely too heavily on AI may be rejected during shortlisting.

In the event of exceptionally high levels of response, we reserve the right to close the post before the date stated to prevent the number of applications received being unmanageable. Therefore, you are advised to submit your completed application as soon as possible to have the best chance of being considered. Following the closing date, the Recruiting Manager will shortlist, and you will be notified.

Tamworth Borough Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We operate two guaranteed interview schemes which support individuals who meet all the essential criteria to be guaranteed an interview for a vacancy. The Disability Committed Employer scheme supports applicants with a disability and the Veterans Guaranteed interview scheme supports those defined as veterans, military spouses/partners and cadet instructors.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks are required for relevant posts.

We are committed to ensuring that people are not disadvantaged in accessing our services. We will make reasonable adjustments for those people that need further assistance, depending on the individual’s needs, further guidance can be found in our Reasonable Adjustments guidance Equality and diversity | Tamworth Borough Council.

Public facing roles are covered by the Fluency Duty as outlined in section 78 of the Immigration Act 2016, to serve the public it is vital that those working in public facing roles can communicate in English with members of the public receiving local authority services.

Apply Now

Refine Your Search

attendance officer jobs in fradley, sts

Customer Service Officer – Repairs Call Centre

Medical and Administration Officer (term-time plus 2 weeks)

Information Governance Administrator

Education Welfare Officer

Area Support Officer

202608: Prison Officer - HMP Swinfen Hall