Are you a Pharmacy Technician looking for a role where you can really shape how a dispensary runs?
We re looking for a Dispensary Manager to take responsibility for the day-to-day running of our dispensary service for Framlingham Surgery.
You will be mainly based at Framlingham, with some working at Earl Soham and play a key role in making sure our dispensary service is safe, organised, and works well for both patients and staff.
This is a hands-on management role where you’ll oversee how the dispensary operates across both sites.
You‘ll manage the dispensary team, keep a close eye on workflows, stock, and standards, and make sure medicines are dispensed safely and accurately. You‘ll also support wider pharmacy and prescribing activity by helping to resolve patient and prescription queries, working closely with GPs, pharmacist, and the practice team.
You will take the lead on areas such as controlled drugs and DSQS, and act as the main point of contact for dispensary matters within the practice.
Main duties of the job include;
- Managing the dispensary service at Framlingham Surgery sites
- Line managing dispensary staff, including rotas, supervision, appraisals, and development
- Making sure dispensing is safe, accurate, and in line with SOPs and legal requirements
- Overseeing ordering, stock control, expiry checks, and cold-chain processes
- Leading on controlled drugs governance and audits
- Taking responsibility for DSQS compliance and keeping evidence up to date
- Supporting pharmacy and prescribing work by helping to resolve patient and prescription queries, liaising with clinicians and external pharmacies as needed
- Identifying and addressing risks, incidents, and near misses
- Working with clinicians to resolve prescription queries and support safe prescribing
- Acting as a senior point of escalation for dispensary-related issues
If you are an experienced dispenser looking for an exciting new role, then we'd love to hear from you.
You will have the following skills and experience:
- Diploma Level 3 Dispensary or equivalent Pharmacy Services qualification
- Previous dispensary and pharmacy experience in primary care
- Practical and organised
- Experience with controlled drugs, stock management and DSQS is essential.
- Experience of audits desirable.
Framlingham Medical Practice is joining Suffolk Primary Care from the beginning of April 2026. This will provide access to a wider range of roles, shared expertise and organisational support, while allowing us to retain our identity as a local practice.
We are a SystmOne Practice and use Anima to support patient access and general enquiries.
We care for 9,500 patients across our main site in Framlingham and our branch surgery at Earl Soham.
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
