Guest service agent Work, Jobs in Frating, Ess (with Salaries)

Casual Guest Service Agent
B&B Hotels —Ipswich
- £12.71 an hour
- Hospitality
- Customer service
- Hotel
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14h

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Casual Guest Service Agent
B&B Hotels —Ipswich
Liaising with the appropriate departments to maintain a high quality service for our customers. You will be well presented, eager to exceed customer…
£12.71 an hour
Quick apply
14h

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Casual Guest Service Agent

B&B Hotels -
Ipswich

Quick apply

Job details

Zero hours contract
£12.71 an hour
14 hours ago

Qualifications

Hospitality
Customer service
Guest services
Phone etiquette
Hotel experience

Full job description

Could you be our friendly face for B&B Hotels Ipswich

B&B Hotels is looking for a dedicated professional to join our friendly team as a Casual Guest Service Agent. Our hotel provides a fun and relaxed space with service that is welcoming and personal. Whether it’s the hotel’s retro and relaxed ambience, the casually dressed professional staff team or the console games being played in the lounge; this is a fun place to work and a fabulous place for guests to enjoy.

The ideal candidate will have exceptional people skills and enjoy working with a busy and passionate staff, across all the front of house aspect of the business. You will be well presented, eager to exceed customer expectations and be able to deliver a warm and welcoming approach.

You will ideally have experience within a similar role or have worked in customer service.

Key responsibilities

Checking guests in and out of the hotel
Dealing with guest enquiries
Taking payments
Liaising with the appropriate departments to maintain a high quality service for our customers
Knowledge of OPERA
Prepare and deliver the brand's limited food offering with consistency, quality and pace.
Maintain full compliance with food safety, hygiene, and allergen standards while keeping service areas clean and organised.

Attributes

A warm, confident and friendly approach
Self-motivated and enthusiastic
Dedicated and committed
Organised, methodical and fun
Ability to keep calm under pressure
Sound administration skills

If this sounds like you, please get in touch. Your future with B&B Hotels begins here.

We are committed to equal opportunities and actively encourage applications from local residents. We ensure fair access to employment, training, and career development, with opportunities to progress into supervisory and management roles based on merit.

Pay: £12.71 per hour

Work authorisation:

United Kingdom (required)

Work Location: In person

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Casual Guest Service Agent

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