Parking enforcement officer Work, Jobs in Frating, Ess (with Salaries)

Parking Officer
Ipswich Borough Council —Ipswich
- £14,451 - £15,169 a year
- Hybrid work
- Customer service
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- Communication skills
- Employee assistance programme
- Sick pay
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- £13 an hour
- Part-time
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- English
- Annual leave
- Referral programme
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Environmental Health Officer
Ipswich Borough Council —Ipswich
- £39,152 - £45,091 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme

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Parking Officer

Ipswich Borough Council -
Ipswich

Apply Now

Job details

£14,451 - £15,169 a year
6 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Sick pay

Qualifications

Customer service
IT
Communication skills

Full job description

Ipswich Borough Council
Address: Grafton House, Russell Road, Ipswich, Suffolk IP1 2DE
Salary: £14,451 - £15,169 per annum
Hours: 19 hours per week
Contract: Permanent
Reference: 0818

Ipswich Borough Council are looking for a self-motivated and highly customer-focused individual to join our Processing Team within Parking Services. This is an excellent opportunity to become part of a friendly, supportive and professional team delivering essential services across Ipswich.

Parking Services are responsible for

managing parking provision across council car parks and on-street
managing and delivering the residents’ parking scheme
enforcing parking restrictions across the town
recovery of parking fees, and related enforcement activity.

The Processing Team plays a key role in ensuring that administration, appeals, and Parking Penalty Charge Notices (PCN’s) are handled efficiently, accurately, and in line with legislation.

What you’ll be doing

Managing the second stage of the Penalty Charge Notice (PCN) process
Reviewing appeals and preparing written responses
Progressing PCN cases, in line with legislation
Responding to enquiries from customers
Advising customers on parking permits, and processing applications
Administration related to clamping and removal of vehicles
Managing the residents parking permit scheme
Reconciling and reporting income.

About you

Essential:

Experience in a customer-focused environment
Excellent communication skills
Strong IT skills and ability to work across systems.

Desirable:

Parking or customer service experience.

You will be required to complete a City & Guilds Level 2 Award (Parking).

As well as a good salary, we offer:

a career grade average pension scheme
generous holiday and sick pay entitlements
subsidised parking for work and leisure
public transport discounts
free swimming and gym membership
cycle purchase scheme,
plenty of personal and professional development opportunities
flexible working / hybrid working opportunities
Employee Assistance Programme
the opportunity to work with great colleagues.

Working pattern

Hybrid Working
Hours of work are 19 hours a week over 3 days (likely to be Wednesday, Thursday and Friday).

For more information

For an informal chat about this role please contact Dan Hawkes via email at: [email protected]

If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.

Please download the Job Description and Person Specification to find out more about this role.

How to apply

Apply online at Home - Ambition Ipswich where you can complete the online application form for this vacancy.

Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications

Please note CVs are not accepted.

Closing date: 21 July 2026.

Interview date: week commencing 3 August 2026.

IMPORTANT PLEASE READ BEFORE APPLYING

To apply, please follow the application process detailed above.

This job does not have a Suffolk Jobs Direct online application form.

The ‘Apply Now’ button below only allows you to submit a job alert, not an online application.

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Parking Officer

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Environmental Health Officer

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