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Date: 1 Jul 2026
Location: Stowmarket, ENG, GB, IP14 5AH
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Company: Orica
About Orica
At Orica, it’s the power of our people that leads change and shapes our futures. Every day, all around the world, our people help mobilise vital resources essential to progress. Established in 1874, we have grown to become the world leader in mining and civil blasting with a diverse of team of more than 13,000 across the world.
It’s an exciting time to join us – we are shaping the future of mining through digital and automated technologies, embracing new ways of thinking, pioneering innovation and reimagining the way we work.
About the role
We are looking for a customer-focused Technical Sales Specialist to join our Geosolutions team in EMEA. This role is central to delivering consultative, solution-led support to customers and the Inside Sales team, driving product adoption and supporting business growth across our portfolio.
You will act as a trusted technical advisor, supporting complex sales opportunities, strengthening customer relationships, and ensuring a high standard of service across the region.
This is a hybrid role, requiring 3–4 days per week in the office.
What you will be doing
- Deliver solution-led selling by understanding customer needs and aligning appropriate products and services.
- Provide technical support and product recommendations to customers and the Inside Sales team across the Geosolutions portfolio (RST Instruments, Measurand and Navstar).
- Act as a key point of contact for technical enquiries, ensuring timely and effective resolution.
- Develop and present proposals and quotations for complex customer requirements.
- Support business growth by delivering responsive, high-quality customer service across EMEA.
- Use product and application knowledge to identify and develop new opportunities.
- Provide technical training and support to customers, distributors, and internal teams.
- Build and maintain strong relationships with end users, consultants, and channel partners.
- Manage customer and distributor expectations with a clear, customer-first approach.
- Collaborate with sales and brand teams to support campaigns, product launches, and growth initiatives.
- Deliver product demonstrations, training sessions, and technical presentations.
- Manage quotes, orders, and customer data using CRM and ERP systems (e.g. Salesforce, Epicor).
- Maintain accurate records of customer interactions and pipeline activity.
- Contribute to sales tracking, forecasting, and reporting activities.
What you will bring
- Minimum 3+ years’ experience in inside sales, account management, or customer service within a technical environment.
- Minimum 3+ years’ experience in technical sales or customer-facing roles in an industrial or technical setting.
- Minimum 3+ years’ experience in solution selling across a multi-brand portfolio, ideally within the EMEA market.
- Bachelor’s degree in Engineering (desirable).
- At least 2+ years’ experience in geotechnical measurement and monitoring solutions (preferred).
- Experience within mining and/or civil construction sectors (advantageous).
- Experience using CRM systems (e.g. Salesforce) and ERP systems (e.g. Epicor or similar).
- Proven ability to build and manage strong customer relationships and account strategies.
- Familiarity with public tender processes (advantageous).
- Strong organisational and time management skills, with the ability to manage multiple priorities.
- Strong analytical, problem-solving, and decision-making capabilities.
- Ability to work both independently and collaboratively within global teams.
- Excellent communication skills in English; additional languages are beneficial.
What we offer
As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.
You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.
We respect and value all
Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.
A criminal record check will be required if you are offered this position. While we welcome applications from candidates with criminal records, certain convictions may automatically disqualify you due to licensing, security, or safety requirements. We encourage you to review our Recruitment of Ex-Offenders policy available on request, or contact us for a confidential discussion about your circumstances.
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