Motor vehicle service advisors Work, Jobs in Full Sutton, Ery (with Salaries)

Service Advisor - Ford
Stoneacre —York
- £35,000 a year
- Full-time
- English
- Free parking
- Health & wellbeing programme
Quick apply
12d
Service Manager
JCT600 —York
- Full-time
- Management
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
Aftersales Support
Ray Chapman Motors YORK —York
- From £26,000 a year
- Full-time
- IT
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Aftersales General Manager - York
Northside Truck and Van —York
- Full-time
- Organisational skills
- Time management
- Free parking
11d
Service Manager
Vertu Motors —Knaresborough
- £45,000 - £65,000 a year
- Full-time
- Leadership
- Communication skills
Quick apply
Bodyshop Advisor
Vertu Motors —Knaresborough
- £28,500 a year
- Full-time
- Customer service
- IT
- Employee discount
Quick apply

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motor vehicle service advisors jobs near full sutton, ery

Service Advisor - Ford

Stoneacre -
York

Quick apply

Job details

Full-time
£35,000 a year
12 days ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Employee discount

Qualifications

English

Full job description

About the role…

We are excited to be recruiting for a Service Advisor. This is an unrivalled opportunity to join one of the UK’s fastest growing motor groups.

A fantastic opportunity to take the next step into your customer service development and become the best of the best.

You will be responsible for delivering the highest level of customer experience, managing the fast flow of information between the workshop and the customer. So, if you thrive in a high pressured environment, then this is the position for you.

As a Service Advisor, you will be a valued team member committed to delivering customer service that exceeds our customers’ expectations. You will make each Stoneacre customer feel valued, and provide the highest level of after sales customer care, all whilst contributing towards making Stoneacre the Number One Motor Group.

Do we have your interest…?

Here at Stoneacre we are committed to creating a diverse and inclusive workplace. It is our ambition to make Stoneacre the best place to work because we recognise that it is our people who make Stoneacre a success. So, what is in it for you?

Industry leading competitive salary
A flexible approach to working patterns
Bonus scheme
A range of training and development programmes
Industry leading career progression opportunities
Contributory workplace pension scheme
Uniform provided
Long service reward
Customer introduced reward
Employee discounts
Access to discounts on retailers, restaurants, holidays and much more
Wellness programme
Free parking

An average day as a Service Advisor…

Manage all customer communications and interactions on behalf of the dealership
Identify service needs and requirements of the customer.
Establish understanding and an agreement with the customer of work required and agree time frames.
You will liaise with the workshop to determine vehicle completion times and relay any information.
Carry out visual inspections of courtesy or customers vehicles to identify any accidental damage caused.
Regularly update the customer with progress on their vehicle.
Process payments and issue invoices for customers.
Supporting with handling complaints in line with company policy.
Ensure handover and administration of customer vehicles are completed to a high standard.
Communicate effectively, in person, by telephone or email to deliver premium customer advice and satisfaction at all times.
Maintain a professional manner at all times and ensure customer issues are resolved efficiently and effectively.
Understand and ensure all objectives are fully achieved.

About you…

You will have exceptional customer service, striving to deliver above our customer expectations.
Excellent communications skills, by telephone email and face to face situations.
You will have a minimum of 1-year service advisor experience.
Experience with RTC & Kerridge /ADP Systems preferred, however, training can be provided for the right candidate.
You will have a strong attention to detail
You will have good time management and be able to prioritise your workload.

Willingness to attend manufacture-training courses to keep updated within this fast paced environment.
Be competent in ICT, Maths and English as standard.
Have the ability to work independently but also thrive as part of a team with a proactive can-do attitude.
We want you to love what you do – The rest will come naturally.

“Stoneacre Motor Group are an Equal Opportunity employer committed to diversity in the workplace. We pride ourselves on creating an inclusive work environment where our employees can thrive by being themselves."

The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Quick apply

Refine Your Search

motor vehicle service advisors jobs in full sutton, ery

Service Advisor - Ford

Service Manager

Aftersales Support

Aftersales General Manager - York

Service Manager

Bodyshop Advisor

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