People business partner Work, Jobs in Gaddesby, Lec (with Salaries)

IT Service Delivery Manager
Holland & Barrett —Nuneaton
- Full-time
- Hybrid work
- DevOps
- Organisational skills
- IT
- Store discount
- Employee assistance programme
People Business Partner
MHR INTERNATIONAL UK LIMITED —Ruddington
- Human resources
- Communication skills
- Employee discount
- Referral programme
Health and Safety Advisor
Anglian Water Services Ltd —Grantham
- £50,000 a year
- Full-time
- Hybrid work
- Civil engineering
- Maintenance
- Continuous improvement
- Free parking
Part-Time Occupational Health Advisor
KP Snacks —Ashby-De-La-Zouch
- Part-time
- Hybrid work
- Bachelor's degree
- Case management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
14d
Senior HR Business Partner and UK Country Lead
Mettler Toledo —Leicester
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
HR Partner, Human Resources - Fixed Term, East Midlands Campus
Amazon UK Services Ltd. - A10 —Leicester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
HR Business Partner
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Contracts
- Annual leave
- Employee discount
Strategic Housing Specialist Fosse Way
Ministry of Justice —Leicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
11d
Account Development Manager
Welcomm Communications Ltd —Market Harborough
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Annual leave
- Work from home
Quick apply
13d
HR Business Partner, Mansfield Campus PXT
Amazon UK Services Ltd. —Nottingham
- Full-time
- Management
- Microsoft Office
- Master's degree
Self Employed Trade Plate driver
Response-able Solutions —Leicester
- £450 - £650 a week
- Monday to Friday
- Driving
Quick apply
2d
Travel Consultant - Stamford
Hays Travel —Stamford
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Ocean Export Coordinator - 9 Month Maternity Cover
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Business and Operations Officer
Loughborough University —Loughborough
- £28,000 - £30,000 a year
- Full-time
- Administrative experience
- Analysis skills
- IT
- Free parking
- Annual leave
14d
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
12d
Capital Account Manager
Steris —Leicester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
HR & Recruitment Coordinator
Effective Energy Group —Leicester
- £28,000 - £32,000 a year
- Microsoft Office
- Administrative experience
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
Senior Employee Relations Consultant - 14 mth FTC
Experian Information Solutions —Nottingham
- Full-time
- Hybrid work
- Human resources
- Mentoring
- Communication skills
- Annual leave

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IT Service Delivery Manager

Holland & Barrett -
Nuneaton

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Job details

Permanent | Full-time

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Jira
ITIL Certification
DevOps
Confluence
ITIL
Organisational skills
IT
Communication skills

Full job description

Division:

Technology
City:

Nuneaton
Country:

UK
Job Type:

Full Time
Number of Hours:

37.5
Contract Type:

Permanent
Closing Date:

2 August 2026

Hybrid | Nuneaton or London

We offer hybrid working, with an expectation that you'll be present at one of our Holland & Barrett offices in Nuneaton or London for a minimum of two days per week.

Help shape the future of IT service delivery

At Holland & Barrett, we're transforming the way technology supports our colleagues and customers. As we modernise our IT landscape, we're moving from a reactive support model to a proactive, data-driven approach—and we're looking for a Service Delivery Manager to help lead that journey.

You'll play a key role in ensuring our IT services are reliable, efficient and continually improving, while building strong relationships across the business and with our technology partners.

What you'll be doing

Lead the delivery of high-quality IT services, ensuring agreed service levels and operational performance are achieved.
Act as the primary relationship manager between IT Operations and the business, providing clear communication and trusted stakeholder support.
Drive continual service improvement through data, insight and proactive service management.
Oversee incident, problem, change, request and transition processes, ensuring services remain stable and resilient.
Manage supplier and vendor performance, holding partners accountable for delivering excellent service.
Identify operational risks and implement improvements that enhance resilience and minimise disruption.
Support the successful transition of new and changed services into business-as-usual operations.
Produce meaningful service reporting and performance insights to support informed decision-making.

What you'll bring

Experience in IT Service Management, with a strong understanding of ITIL best practices.
A background in Incident, Major Incident or Service Delivery Management.
Experience managing third-party suppliers and driving service improvements.
Strong stakeholder management skills, with the ability to influence and build trusted relationships at all levels.
Excellent analytical and problem-solving skills, with a proactive approach to identifying opportunities for improvement.
Strong communication and organisational skills, with the ability to manage multiple priorities.
Experience with Jira, Confluence, DevOps or Transition Management would be advantageous.
ITIL Foundation certification is desirable.

Benefits

You'll enjoy a range of benefits designed to support your wellbeing, development and lifestyle, including:

33 days' holiday, including bank holidays
Holiday purchase scheme
24/7 Virtual GP access
Private medical insurance – single cover (after 12 months' service)
Annual free at-home health testing kit (after 6 months' service)
Access to our Employee Assistance Programme and a network of Mental Health First Aiders
Workplace pension with employer contribution
Life assurance (2x salary, after 6 months' service)
£50 colleague product allowance on Holland & Barrett products (after 6 months' service)
25% colleague discount in store and online, with free delivery on online orders
Free Wellhub membership, with discounted access to gyms, studios and premium wellbeing apps
Cycle to Work scheme

Ready to make an impact?

If you're passionate about delivering exceptional IT services, building strong partnerships and driving continuous improvement, we'd love to hear from you.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards healthier lives. Today, we're one of Europe's leading health and wellness retailers, combining trusted expertise with a modern, science-led approach to make health and wellness a way of life for everyone.

Inclusion & Accessibility

We're committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from people of all backgrounds, experiences and identities. If you need any adjustments during the recruitment process, we'll be happy to support you.

#LI-Hybrid

#LI-CF1

Apply Now

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IT Service Delivery Manager