Finance manager Work, Jobs in Gaerwen, Gwn (with Salaries)

On-Site Customer Service & Finance Administrator
Abrasive Technology Inc —Conwy
- £26,000 - £29,000 a year
- Full-time
- ERP systems
- Continuous improvement
- Organisational skills
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On-Site Customer Service & Finance Administrator

Abrasive Technology Inc -
Conwy

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Job details

Full-time
£26,000 - £29,000 a year

Qualifications

Import/export documentation
Accounts payable
Inbound customer enquiry call handling
Stakeholder collaboration
Purchase order matching processing
Stakeholder liaison
Financial reconciliation support
ERP systems
Administrative support experience
Filing
ERP software
Internal department liaison
Microsoft Office Suite
Month-end financial reconciliation
Continuous improvement
Client services
Organisational skills
Customer support
Customer interaction
Multidisciplinary collaboration
Accounts payable reconciliations
Microsoft Dynamics 365 Business Central
Communication skills
Supplier invoice processing
Time management

Full job description

About the Role

We are seeking a highly organised and proactive Customer Service & Finance Administrator to join our team on-site at our Colwyn Bay facility. This is a varied role providing support across Customer Service, Operations, and Finance functions. The successful candidate will be responsible for customer order processing, administrative support, and Accounts Payable administration while working closely with internal departments to ensure excellent customer service and operational efficiency. This position offers an excellent opportunity for someone with administration or customer service experience who is looking to develop their skills within a manufacturing environment. Full training will be provided in finance processes, ERP systems, shipping documentation, and internal business procedures.

Key Responsibilities

Customer Service & Administration

Process customer sales orders accurately and efficiently using the company ERP system.
Prepare and issue customer quotations using approved pricing information.
Respond professionally to customer enquiries via telephone, email, and Microsoft Teams.
Provide customers with order updates and resolve queries in a timely manner.
Maintain accurate customer, order, and product records.
Liaise with Production, Engineering, Quality, Purchasing, and Finance teams to support customer requirements.
Monitor customer orders and communicate any delivery concerns to relevant departments.
Support production planning administration activities by updating reports, records, schedules, and system information.
Process intercompany orders and associated administrative transactions.
Perform general administrative and office support duties.
Contribute to continuous improvement initiatives and identify opportunities to improve processes.

Finance Administration

Review the Accounts Payable mailbox and process supplier invoices.
Match supplier invoices to purchase orders and receipts.
Maintain accurate supplier account information and records.
Reconcile supplier statements against the Accounts Payable ledger.
Assist with month-end Accounts Payable reconciliations.
Review outstanding purchase orders and follow up where necessary.
Support document management, filing, and finance administration activities.
Assist the Finance team with process improvements and adherence to company procedures.

Full Training Provided

We understand that candidates may not have experience in every aspect of the role. Full training will be provided in:

Microsoft Dynamics 365 Business Central (ERP)
Accounts Payable processes
Shipping, import, and export documentation
Intercompany order administration
Production planning administration support
Internal company systems and procedures

About You

Essential Skills & Experience

Previous experience in a customer service, administration, sales administration, order processing, or office support role.
Strong verbal and written communication skills.
Excellent attention to detail and accuracy.
Good working knowledge of Microsoft Office applications, particularly Outlook, Excel, and Teams.
Ability to manage multiple priorities and work effectively in a fast-paced environment.
Strong organisational and time management skills.
Proactive and positive approach to work.
Ability to build effective working relationships with customers and colleagues.

Desirable Skills & Experience

Experience using ERP systems, ideally Microsoft Dynamics 365 Business Central.
Experience within a manufacturing, engineering, or production environment.
Previous exposure to Accounts Payable or finance administration.
Knowledge of shipping, import, or export documentation.

Why Join Us?

Competitive salary.
Full training and ongoing development.
Opportunity to gain finance and ERP system experience.
Supportive and collaborative working environment.
Varied role with exposure to customer service, operations, and finance.
Opportunities for career development and progression.

We welcome applications from candidates who meet most of the requirements and are eager to learn. If you have strong administration and customer service skills, we'd love to hear from you.

#athire

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