2nd line support engineer Work, Jobs in Garforth, Wyk (with Salaries)

2nd Line IT Support Engineer
Integral IT Services —Knaresborough
- From £30,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
IT Support Engineer
HSL Chairs —Batley
- £30,000 a year
- Weekend availability
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
8d
IT Support Engineer
Optionbox Ltd —Leeds
- From £25,000 a year
- Full-time
- Hybrid work
- Windows
- Computer networking
- SharePoint
- Referral programme
Quick apply
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking

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2nd Line IT Support Engineer

Integral IT Services
Knaresborough

Quick apply

Job details

Full-time
From £30,000 a year
5 days ago

Benefits

Free parking
Annual leave
On-site parking

Qualifications

DHCP
IT support
DNS
Communication skills
Intune
VPN

Full job description

About the job

2nd Line IT Support Engineer Integral 365 | Knaresborough (Office-Based, Full-Time)

Integral 365 is growing fast, and we're looking for a 2nd Line IT Support Engineer to join our team in Knaresborough. You'll be providing technical support to clients across Yorkshire and internationally, so you'll need to be adaptable, organised, and comfortable working in a fast-paced, varied environment.

**Applicants must be local to North Yorkshire**

The Role

Provide 2nd line technical support, resolving escalated tickets from 1st line and working directly with clients to troubleshoot and fix issues
Support a diverse client base spanning Yorkshire and global locations, so you'll need flexibility around different time zones and working styles
Diagnose and resolve hardware, software, network, and infrastructure issues
Manage and troubleshoot traditional networking environments, including DHCP, DNS, switching, routing, VPNs, and firewalls
Support and maintain on-premise and virtual server environments
Administer and support Microsoft Entra ID and Intune, including device management, conditional access, and identity/access administration
Liaise with 2nd line/senior engineers on more complex problems
Maintain accurate ticket records and documentation
Contribute to a positive, high-energy team culture

What We're Looking For

Proven 2nd line IT support experience
Strong troubleshooting skills across Windows environments and common business applications
Solid, traditional networking knowledge — DHCP, DNS, switching, routing, and general server administration
Advanced knowledge of Microsoft Entra ID and Intune, including device enrolment, policy management, and identity administration
Ability to prioritise and stay calm under pressure in a busy environment
Great communication skills — comfortable dealing with clients directly
A team player who thrives in an office-based, collaborative setting

Why Join Us

Full-time, based in our Knaresborough office
A genuinely great social team and culture
We're growing quickly — real progression opportunities for the right person
Exposure to varied, interesting client work across the UK and globally
Additonal annual leave day for every years service

Job Type: Full-time

Pay: From £30,000.00 per year

Benefits:

Free parking
On-site parking

Experience:

MSP: 2 years (preferred)

Work Location: In person

Quick apply

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2nd line support engineer jobs in garforth, wyk

2nd Line IT Support Engineer

IT Support Engineer

IT Support Engineer

1st/2nd Line IT Support - £27,000-£34,000

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