Role Overview
We are seeking a results-driven Sales Specialist Lead within our Solutions department to drive growth within our Modern Workplace services portfolio, with a specific focus on Managed Device Lifecycle (MDL) and Joiners, Movers & Leavers (JML) services. Operating in a hybrid work model, this pivotal role is responsible for owning and delivering revenue targets by identifying customer requirements, shaping service-led propositions, and closing business opportunities.
The successful candidate will take ownership of the end-to-end sales cycle, from identifying, qualifying, and progressing opportunities across new and existing accounts to developing commercial pricing models and leading RFP/RFI responses. You will act as a trusted advisor to translate customer challenges into scalable managed services, while clearly articulating the comprehensive value of MDL—including device provisioning, deployment, storage, asset management, re-use, and disposal—alongside JML processes and digital transformation programmes.
Collaboration is essential; you will work cross-functionally with solution architects, sales teams, pre-sales, technical teams, and service delivery teams to develop compelling proposals, lead customer workshops, and conduct discovery sessions focused on workplace transformation. Additionally, you will build strategic relationships with vendor partners to enhance service capabilities, support marketing campaigns, and ensure alignment with Microsoft Modern Workplace solutions, such as Intune, Autopilot, and Azure/Entra ID.
Essential Duties and Responsibilities
- Own and deliver revenue targets for MDL and JML service offerings
- Identify, qualify and progress opportunities across new and existing accounts
- Build and manage a strong pipeline aligned to modern workplace strategies
- Engage with key stakeholders to position business value
- Develop the the product and services across the Modern Workplace stack
- Articulate the value of MDL; device provisioning, deployment, storage, asset management, re-use and disposal
- Translate customer challenge into scalable solutions
- Collaborate with pre-sales and technical teams to develop compelling proposals
- Lead customer workshops and discovery sessions focused on the workplace transformation
- Build trusted advisor relationships with partners
- Align with Microsoft Modern Workplace solutions; Intune, Autopilot, Entra ID
- Support Marketing campaigns
- Work with vendor partners to enhance the service capabilities and go-to-market.
- Key stakeholder for the end-to-end sales cycle
- Develop pricing and commercial models
- Lead RFP/RFI responses related to MDL and JML services
Key Personal Requirements
- Proven experience in IT services sales and Modern Workplace solutions
- Strong understanding of Device lifecycle management (DLM)
- Strong understanding of JML programmes and processes
- Experience selling managed services
- Ability to communicate technical concepts, provide accurate scope of works
- Ability to track and record meetings, opportunities, scopes and deliverables
- Knowledge of Microsoft technologies, MDM, Intune, Autopilot, Azure/Entra
- Experience with ITSM tools and MDL/JML workflows
- Experience in digital transformation programmes
Key Competencies
- Consultative selling and stakeholder management
- Commercial acumen and negotiation skills
- Strategic thinking with customer first approach
- Strong presentation skills
- Ability to work cross functionally
Success Measures
- Revenue growth in MDL and JML services
- Pipeline generation and conversion rates
- Customer retention
- Deal size and profitability
- Contribution to Modern Workplace practice growth
- Solution & Portfolio focus
Pay: £55,000.00-£65,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Work Location: In person
