Customer service team lead Work, Jobs in Gateshead, Twr (with Salaries)

Office Administration Team Leader
Hay & Kilner —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Health & wellbeing programme
- Life insurance
Quick apply
13d
Complaints Local Delivery Lead
HM Land Registry —Sherburn ED
- £54,700 a year
- Part-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
8d
Business Development Team Manager
Sage —Newcastle upon Tyne
- Hybrid work
- Sales
- Presentation skills
- Communication skills
Customer Experience Lead - Full time
Jewells —Newcastle upon Tyne
- Full-time
- Sales
- Customer service
- Paid training
- Employee discount
Team Leader
Benugo —Newcastle upon Tyne
- £14.25 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
The Rank Group —Gateshead
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Train Cleaning Team Leader - Nights
Northern Trains —Newcastle upon Tyne
- £27,933 a year
- Weekend availability
- IT
- Communication skills
- Employee assistance programme
- Employee discount
8d
Cafe Team Leader
Tesco UK —Hexham
- £14.12 an hour
- Full-time
- Hospitality
- Customer service
- Café
14d
Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days
Estee Lauder —Newcastle upon Tyne
- Full-time
- Microsoft Excel
- Customer service
- Organisational skills
14d
Lead Game Developer - Game Studio
tombola —Sunderland
- Hybrid work
- Management
- Leadership
- Work from home
Quick apply
Key Lead - Eldon Square, Hollister
AFH STORES UK LIMITED —Newcastle upon Tyne
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount

Related jobs to explore

Based on your search for customer service team lead

Deputy Team Lead, Gateshead
Brightside Adult Services —Gateshead
The ideal candidate shall hold a full UK driving licence. Established and friendly local organisation that is driven to do things differently to provide…
Quick apply
RESTART Lead
Gateshead Council —Gateshead
Access to a car (or mobility support), with a current valid driving licence and appropriate insurance. Coordinate and manage Gateshead Council’s statutory…
£32,916 - £51,048 a year
2d

I want to receive the latest job alerts for customer service team lead in gateshead, twr

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Office Administration Team Leader

Hay & Kilner
Newcastle upon Tyne

Quick apply

Job details

Permanent | Part-time | Full-time
£28,000 - £30,000 a year
13 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Free or subsidised travel
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Excel
Microsoft Outlook
Administrative experience
Organisational skills
IT
Leadership
Communication skills
Time management
Office experience

Full job description

Office Administration Team Leader

Hay & Kilner is a full-service law firm with offices in the heart of Newcastle city centre and also in Wallsend town centre and we are currently expanding our team.

Hay & Kilner provides a comprehensive service across an extensive range of practice areas, which covers all our clients’ legal requirements.

We are currently expanding our team and are recruiting a Team Leader of our Office Administration team to join our City Centre office and we are happy to consider both full-time and part0time applicants.

The Office Administration Team Leader is responsible for coordinating the day-to-day activities of the administration team, ensuring that administrative services are delivered efficiently, accurately and to a consistently high standard. The role provides first-line support, guidance and supervision to the team, helping to maintain effective office processes, excellent internal service levels and a professional working environment.

Successful applicants will report to the Central Services Division Head and will be responsible for the following:

· Lead, support and coordinate the daily work of the office administration team, ensuring tasks are completed accurately and within agreed timescales.

· Act as the first point of escalation for administrative queries, workload issues and day-to-day operational matters.

· Allocate work, monitor progress and help prioritise team workloads to support smooth office operations.

· Provide guidance, coaching and support to team members, promoting high standards of performance, professionalism and customer service.

· Support induction, training and ongoing development of administration staff, identifying skills gaps and sharing best practice.

· Review and improve administrative processes, procedures and systems to increase efficiency, accuracy and consistency.

· General administrative duties.

· Co-ordinating office equipment repairs and maintenance.

· Maintain accurate records, databases and filing systems in line with organisational requirements and data protection obligations.

· Prepare reports, correspondence, meeting notes and other documentation as required.

· Coordinate office supplies, equipment, post, stationery and general office resources to ensure the team has what it needs to operate effectively.

· Liaise professionally with colleagues, managers, clients, suppliers and other stakeholders, responding to enquiries and directing matters appropriately.

· Support the planning and coordination of meetings, appointments, events and travel arrangements where required.

· Assist with monitoring service standards, resolving issues and ensuring deadlines are met.

· Contribute to a positive, collaborative and organised office environment.

We are a values-based business and expect all our colleagues to deliver on our company values within all tasks. The following skills and experience are relevant:

· Proven experience in an Office Manager, Administrative Assistant, or similar type of role.

· Strong organisational and time management skills.

· Excellent written and verbal communication skills.

· Experience of working in partnership with various stakeholders.

· High level of accuracy and attention to detail.

· Customer service focused with the ability to work collaboratively with others and to remain calm under pressure.

· Ability to manage and prioritise time to work to various schedules and deadlines.

· Team player who can also work independently and under their own initiative.

· Excellent IT skills including excel, outlook and word.

· The ability to maintain confidentiality and to exercise discretion.

In return, you can expect a competitive salary and excellent benefits package, alongside a great working environment in brand new, state of the art offices based in Newcastle city centre.

If you would like any further information or to apply for this role, please send your CV to [email protected].

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company events
Company pension
Free or subsidised travel
Health & wellbeing programme
Life insurance
Referral programme
Sick pay

Ability to commute/relocate:

Newcastle upon Tyne NE4: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team lead jobs in gateshead, twr

Office Administration Team Leader

Complaints Local Delivery Lead

Business Development Team Manager

Customer Experience Lead - Full time

Team Leader

Team Leader

Train Cleaning Team Leader - Nights

Cafe Team Leader

Counter Lead Kilian Paris & Frederic Malle Fenwick Newcastle - 37.5 Hrs, 5 Days

Lead Game Developer - Game Studio

Key Lead - Eldon Square, Hollister

Related jobs to explore

I want to receive the latest job alerts for customer service team lead in gateshead, twr

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected