SECURITY RESPONSE OFFICER ASEL – Argenbright Security Europe Limited | Gateshead £13.00/hr | 4 on / 4 off | Minimum 40 hours per week
SIA Licence and Full UK Manual Driving Licence are essential to be considered. Vehicle, phone and tablet provided.
About ASEL
ASEL design, develop and deliver fully bespoke integrated security solutions — seamlessly combining people, technology and process to achieve results-driven outcomes. As the original thinkers behind security risk modelling, our approach is data-led, intelligence-driven and always client-focused. We're not a standard guarding company — we're raising the bar for what modern security looks like.
The Role
This is a frontline, high-impact position for a security professional who thrives in dynamic environments. As a Security Response Officer, you'll be deployed to high-risk locations across the region — acting as the first point of contact for alarm activations, incidents and emergencies.
This isn't a static post. You'll be mobile, proactive and trusted to make decisions in the field — backed by a company that invests in its people and their development.
What You'll Be Doing
- Responding promptly to alarm activations — assessing, securing and liaising with emergency services as required
- Conducting keyholding duties including scheduled lock-ups and unlocking of client premises
- Carrying out mobile and foot patrols across assigned sites and geographic zones
- Acting as a visible, professional first responder to emergencies including fire and medical incidents
- Performing perimeter checks, internal inspections and hazard identification
- Maintaining accurate incident reports, security logs and patrol records
- Managing real-time radio communications and reporting updates promptly
- Completing vehicle safety checks before and after every shift
- Demonstrating high situational awareness and strict adherence to security protocols at all times
What We're Looking For
- Valid SIA Door Supervisor or Security Guard licence (essential)
- Full UK Manual driving licence (essential)
- Minimum 1 year of frontline security experience
- Strong communication skills — written and verbal
- Ability to manage conflict calmly and professionally
- Smart, professional appearance at all times
- Confident under pressure with good IT literacy
- Proactive mindset — you take initiative and don't wait to be told
Mission, core values & competencies:
Embracing the company’s core values and principles in order to achieve the overall mission of the organisation. Take personal responsibility for own career development by continually assessing and adjusting personal performance and behaviour against the objectives agreed in your ASEL Integrated Security Solutions Colleague Development Plan.
Internal relations: It is critical that the individual has comprehensively good working internal relationships with team members and respective departments and communicate and support the company ethos effectively, whilst making sure best practice is followed. These progressive relationships will be based on a can-do attitude with a positive thoughtful style in ensuring effective communication is carried out throughout the business, always ensuring that client service remains at the centre of what we do.
Equality & Diversity
ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities.
ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management.
Responsibilities & Requirements
Job descriptions should be reviewed on a regular basis. Any changes should be made and agreed between you and your manager.
The above information is not exhaustive, and you are required to undertake such duties as may reasonably be required within the scope of the position and your capabilities.
All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position.
Benefits:
- Perkbox recognition - rewards and discount platform
- Apprenticeship
- Employee of the month scheme £50
- 110% Club of outstanding performers who can receive large prizes and monetary rewards
- WageStream - a flexible wage application whereby you can pull your wages out sooner than payday
- EAP - Employee Assistance Programme
- Progression opportunities within the company
- Ongoing training
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