Shelter support worker Work, Jobs in Gateshead, Twr (with Salaries)

Housing Solutions Officer
Gateshead Council —Gateshead
- £32,061 - £34,434 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
7d
Sessional Project Worker - Young Peoples Services
Changing Lives —Gateshead
- £12.71 - £13.68 an hour
- Annual leave
Sessional Worker
Changing Lives —Newcastle upon Tyne
- £12.71 - £13.86 an hour
- Annual leave
Project Worker
Changing Lives —Newcastle upon Tyne
- £26,675 a year
6d
Peripatetic Project Worker - Young Peoples Services
Changing Lives —Gateshead
- £26,675 a year
- Weekend availability
- Annual leave
Sessional Support Worker Durham
Changing Lives —Chester-le-Street
- £14.24 an hour
- Annual leave
Support Worker
Changing Lives —Chester-le-Street
- £26,675 a year
6d
Project Worker Days
Changing Lives —Sunderland
- £26,675 a year
8d

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Housing Solutions Officer

Gateshead Council -
Gateshead

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Job details

Full-time
£32,061 - £34,434 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee discount
Flexible schedule
Car scheme

Qualifications

Driving Licence
Experience working with individuals experiencing homelessness
Tenancy sustainment support

Full job description

Who we are & what we stand for

Do you want to help make Gateshead a place where everyone thrives? If that sounds like you, keep reading - we might be the perfect match.

We’re delighted that you’re interested in working with us. You’d be joining us at a very exciting time.

We pride ourselves on our ambitious and forward-thinking approach to taking care of Gateshead and its people, and we passionately believe that our employees reflect that spirit in truly enabling Gateshead to thrive.

At Gateshead Council you’d be a highly valued member of a team that recognises and respects the skills that you bring to your role, encourages creativity and passionately advocates a great work / life balance. Our actions speak louder than words, and with flexi-time and hybrid working available across many of our roles, as well as a full suite of outstanding employee benefits, we’re confident that it isn’t just the salary that attracts our staff.

Please note: Gateshead’s Housing Solutions Service has an exciting opportunity for three full time Housing Solutions Officers to join our team. One post is permanent, one is fixed term for 12 month and one is fixed term for 9 months - :

Reporting to the Housing Solutions Team Leader you will work with clients who are homeless or at risk of homelessness. You will be responsible for interviewing, assessing and identifying homeless prevention options while working with external partners, agencies and other internal sections such as social services or support workers to improve outcomes for our customers. The post will include home visits to some clients to help assess their situation.

We offer a full induction programme, including:

In-house training delivered by our management team
A buddy system, pairing you with more a experienced officer
Bitesize 90-minute training modules delivered by the housing charity, Shelter
Shadowing of other relevant teams to see how you would interlink with them

You will have a strong commitment to excellent customer care, equality, diversity and inclusion.

You will be dealing with people face to face in potentially difficult situations, and managing and prioritising a complex caseload. You will be able to work with vulnerable people and non-judgemental in your outlook and approach.

About the role

To assist people who are at risk of homelessness to stay in their current property or to assist those who are homeless in obtaining suitable accommodation.

What you'll get to do

To assist in the provision of the Housing & Homeless advice in order to give comprehensive and consistent information on housing options in Gateshead to prevent homelessness and /or help people to obtain/sustain suitable accommodation
To ensure that the Authority’s statutory duty towards vulnerable homeless people is met
To fully investigate cases of homelessness and potential homelessness and arrange placement in temporary supported accommodation as required
To assist in developing prevention services within Gateshead and provide such information as would assist clients in preventing the loss of their current home
To update and maintain computer and written records in accordance with Directorate guidelines ensuring the quality of the information noted is accurate and up to date
To update and maintain computer and written records in accordance with Directorate guidelines ensuring the quality of the information noted is accurate and up to date
To establish and promote effective working relationships with external partners, agencies and other internal sections that will improve practice and outcomes for individuals and families
To work on the out of hours service approximately one duty per week
To demonstrate a positive, diverse and inclusive attitude to both internal and external customers and colleagues
Such other responsibilities allocated which are appropriate to the grade of the post

What you'll bring

Homeless legislation and the Homelessness Code of Guidance for local authorities
Data Protection and confidentiality
Understanding of equality and diversity legislation
Full UK driving licence
Working in a housing related field
Dealing with people face to face in potentially difficult situations
Managing a complex caseload
Effective time management and organisation
Effective communication

What’s in it for you

Competitive Salary: We offer fair and transparent pay that reflects your skills and experience.
Outstanding Pension Scheme: We don’t just offer a great salary we invest in your future too. Find out what benefits a Local Government Pension provides: https://twpf.info
Generous Annual Leave: Enjoy 28 days of annual leave, rising to 32 days after 5 years (2 of which can be fixed by the Council), plus the option to buy up to 10 extra days.
Flexible Working Hours: Benefit from up to 26 flexi days per year (subject to business needs), giving you more control over your time.
Hybrid & Flexible Working: We support a healthy work-life balance with flexible and hybrid working options.
Learning & Development: Access a wide range of training, development, and progression opportunities to help you grow your career.
Health & Wellbeing Support: From discounted gym memberships through our partner GLL to mental health resources, we care about your wellbeing.
Cycle to Work Scheme: Save money and stay active with our tax-efficient cycle to work programme.
Electric & Hybrid Car Scheme: Get behind the wheel of a brand-new electric or hybrid vehicle through our salary sacrifice car scheme in partnership with NHS Fleet Solutions a cost-effective, environmentally friendly way to drive (after 12 months service).
Exclusive Discounts & Salary Sacrifice: Through our VIVUP employee benefits platform, enjoy discounts on shopping, travel, and services plus salary sacrifice options on white goods, electronics, and more, helping you spread the cost of essential purchases (after 6 months service).

Our commitment to you

We are an equal opportunities employer and aim to have a culture and a workplace where our people feel a sense of belonging, are respected and empowered to do their best work. We know that we deliver better services when our workforce reflects the full range of backgrounds and experiences in the society we serve. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation

How to apply

You can apply online using the apply now button below. Within the form, you’ll be asked for details about you, your career history, skills, experiences and qualifications.

We advise you to be as detailed and specific as possible, paying particular attention to any of the above which are relevant to the role to which you are applying.

If you have any questions about your application, please don’t hesitate to reach out to our recruitment team via [email protected]

Please note: As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria for the role. However, in high-volume recruitment situations, it may not always be practicable to interview every eligible candidate. In such cases, we may need to prioritise those who best meet the essential criteria, based on the information provided in the application.

Additionally, the Council reserves the right to close this vacancy early or adjust the shortlisting criteria, including the pass mark for interview selection, to ensure a fair and manageable recruitment process. We encourage early applications.

Apply Now

Refine Your Search

shelter support worker jobs in gateshead, twr

Housing Solutions Officer

Sessional Project Worker - Young Peoples Services

Sessional Worker

Project Worker

Peripatetic Project Worker - Young Peoples Services

Sessional Support Worker Durham

Support Worker

Project Worker Days

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