Service desk team leader Work, Jobs in Gerrards Cross, Bkm (with Salaries)

Junior IT Support Analyst, End User Services EMEA APAC, BlueBay Asset Management (London)
Royal Bank of Canada —London
- Full-time
- Customer service
IT Support Engineer
Leidos —London
- £28,800 - £33,900 a year
- Full-time
- Hybrid work
- Oracle
- Windows
- SQL
- Annual leave
- Work from home
End User Computing Analyst
JATO Dynamics —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
HR Data & Technology Services Manager (DTA Lab)
Department for Transport —London
- £35,663 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
8d
Application Support Analyst
Leidos —Farnborough
- £28,800 - £33,900 a year
- Full-time
- Oracle
- Windows
- IT
- Annual leave
- Work from home
IT 1st Line Support Engineer
Aventum Group —London
- Full-time
- Hybrid work
- Azure
- Customer service
- Travel
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
ICT Technical & Infrastructure Manager
St Albans City & District Council —St Albans
- £65,281 - £70,428 a year
- Full-time
- English
- No degree
- SharePoint
- Annual leave
9d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
End User Computing Analyst
JATO —Uxbridge
- Rotating shift
- Microsoft Office
- SharePoint
- In-person
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
11d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Software troubleshooting
- Annual leave
- Gym membership
Quick apply
Head of Service Desks - Reading, UK
ESP Global Services Limited —Reading
- £70,000 - £75,000 a year
- IT
- AI
- Leadership
Quick apply
Support Engineer
Aforza —London
- Salesforce
- SQL
- JavaScript
- Annual leave
- Employee discount
Temporary Desktop Support Technician
Brown Brothers Harriman —London
- Full-time
- Customer service
- Windows
- Mentoring
11d
Service Desk Technician - 6 Month FTC
Mayer Brown LLP —London
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Customer service
.NET Application Support Engineer
Atos —London
- Hybrid work
- SQL
- Communication skills
- Annual leave
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- SharePoint
- Communication skills
Managed Services - First Line Support Team Lead
HSO Group B.V. —London
- Weekend availability
- Azure
- Customer service
- Organisational skills
Quick apply

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Junior IT Support Analyst, End User Services EMEA APAC, BlueBay Asset Management (London)

Royal Bank of Canada -
London

Apply Now

Job details

Full-time

Qualifications

Customer service
IT support

Full job description

Job Description

What is the opportunity?

This is a junior IT Analyst role which focuses on handling routine IT issues, supporting end users, and building foundational skills in technical problem-solving across RBC BlueBay.

This role would suit someone who is early in their financial IT career.

Should you be shortlisted, do please let us know if you have any specific requirements for the interview.

This is a permanent, full-time role and requires 4 days at our 100 Bishopsgate, London office.

What will you do?

Provide basic IT support including simple troubleshooting and initial assessment of incidents and service requests reported to the RBC BlueBay Service Desk
Handle routine user requests such as password resets, basic software guidance, and account access issues with minimal supervision
Communicate clearly and professionally with users across email, chat, phone, and in person.
Assist in diagnosing common issues across desktop, laptops, and basic applications (Windows, M365), escalating complex matters appropriately
Support basic hardware tasks including equipment setup, moves, and simple installations
Learn advanced troubleshooting techniques through mentorship and structured training programs

What do you need to succeed?

Must-have

Experience in the financial industry
Basic IT support or technical experience

Nice to have

Degree educated or equivalent
Any recognized IT qualification

What is in it for you?

We thrive on the challenge to be our best - progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services.

Agency Notice

RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.

Job Skills

Critical Thinking, Customer Service Management, Group Problem Solving, Help Desk Support, Installation Support, IT Standards, Requirements Analysis, Technical Troubleshooting, Time Management

Additional Job Details

Address:

100 BISHOPSGATE:LONDON

City:

London

Country:

United Kingdom

Work hours/week:

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-29

Application Deadline:

2026-08-03

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply Now

Refine Your Search

service desk team leader jobs in gerrards cross, bkm

Junior IT Support Analyst, End User Services EMEA APAC, BlueBay Asset Management (London)

IT Support Engineer

End User Computing Analyst

EUC Engineer

HR Data & Technology Services Manager (DTA Lab)

Application Support Analyst

IT 1st Line Support Engineer

IT Service Desk Lead

ICT Technical & Infrastructure Manager

Service Desk Analyst

End User Computing Analyst

Service Desk Analyst

Service Desk Engineer (Field)

Head of Service Desks - Reading, UK

Support Engineer

Temporary Desktop Support Technician

Service Desk Technician - 6 Month FTC

.NET Application Support Engineer

3rd Line Support Engineer

Managed Services - First Line Support Team Lead

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