About the position: This position is Non-appropriated Fund (NAF) and is located at the Force Support Squadron (FSS) Information Technology office on RAF Lakenheath, UK.
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Learn more about this agency
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Please see the "Who May Apply" section under the Qualifications section.
Assist the Force Support IT program in all matter relating to data automation data systems and communications, hardware/software applications used within the Force Support Squadron. This includes, but not limited to, overdeveloping programs for local requirements using current versions of Microsoft Access and Excel and training personnel in their use; install software and hardware and provide training as required; provide technical support for Commercial-off-the-shelf (COTS) applications and/or legacy systems such as: Service Information Management System (SIMS), various Point-of-Sale (PoS) systems, and current version of Microsoft browser software, anti-virus software, desktop operating systems, and network e-mail; prepares and maintains documentation for locally developed programs; assists in the installation, implementation and maintenance of network hardware systems such as cable, hubs, routers and current network server reconfigurations; assists with site preparation for new systems to keep pace with changing technologies; provide technical support assistance to Force Support Squadron computer users. Provides desktop customer support for all workstations and peripherals connected to the FSS Commercial Network. Resolves partial system failures (software or hardware related) by providing for revised application of system components, which involves working through or around the problems with reduced capacity and readjusting the system until full operating efficiencies are attained. Executes downward directed computer and software upgrades. Uses established industry recognized troubleshooting techniques to identify and promptly resolve network-related problems. Performs preventive maintenance inspections (PMl's) as required. Coordinates and schedules repairs with appropriate vendors for equipment under warranty. Identifies and reports aging hardware for refreshment in assigned areas. May be required, where applicable, to function as the Unit or Facility Client Support Technician for desktop systems that operate on the .MIL network. May be required to execute Client Support Technician (CST) or Information Assurance (IAO) notices and orders and initiate the directed actions as appropriate of the .MIL network. Maintains accountability of APF or NAF information system assets that are assigned to the Unit or Facility. Performs other Information System related duties as assigned.
If interested in this position please preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/13005323
- Appointment to the position is subject to a background investigation to determine your suitability for Federal employment
- This position requires a current states driver’s license
- The position is a drug tested position and subject to pre-employment screening and random testing thereafter.
- This position requires shift work to provide coverage on evenings, weekends, holidays or special situations
Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 08/14/2026
- Citizens, permanent residents, and legal residents of the United States (US) who reside within the local commuting area (60-mile radius) of RAF Lakenheath, United Kingdom (UK), or will do so within the next 30 days.
- Permanent and legal residents of the US must be citizens of a NATO country, unless authorized to reside in the UK as a dependent of an employee who serves in support of the US Visiting Forces.
- Eligible applicants must possess a US-issued social security number and be able to provide documentation proving residency status in the UK.
- Applicants cannot be 'ordinarily resident'. A person is considered to be 'ordinarily resident' if they have resided in the United Kingdom (UK) for more than 366 days without an affiliation to the US Visiting Forces. Time spent in the UK as an employee, or dependent of an employee, of a US agency serving and supporting the US Visiting Forces (i.e., active duty military, federal civilian, AAFES, Red Cross, one of the contract universities, a military banking facility or federal credit union, or US government contractors) is not counted toward being 'ordinary resident'. In accordance with the Status of Forces Agreement between the US and the UK, British citizens may not apply for US NAF positions; however, they may be eligible to apply for local national positions on base.
- US/UK Dual Citizens are welcome to apply.
- Business Based Action
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Family Member Preference
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Military Spouse Preference
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Outside Applicant Veteran
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Spouse/Widow/Parent of Veteran
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Transition Hiring Preference
In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.
Qualifying Experience:
Must possess working knowledge & experience of a wide range of data automation techniques, terminology, methods, procedures to perform duties as they relate to a variety of interfacing operations hardware/software systems such as Microsoft Windows (MS) & Server: current versions of MS Internet Explorer, Outlook, Microsoft, etc; standard troubleshooting practices to resolve and/or modify software/hardware problems. Have a working knowledge of current versions of Norton and McAfee anti-virus software. Skills in troubleshooting & resolving problems with information systems is required.
CONDITIONS OF EMPLOYMENT: Must be able to carry equipment weighing at least 40 pounds. The incumbent of this position must achieve IAT Level II certification within six months of assignment of these duties. Position requires a valid US driver's license & 3rd AF license. This is a drug testing designated position, the incumbent is subject to random testing. Must be able to obtain & maintain a secret security clearance.
This position does not have an education requirement.
- Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
- U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal affiliation.
- All Federal NAF employees are required by PL 104-134 to have salary payments made by electronic funds transfer/direct deposit.
- Probationary period may be required.
- Selection is subject to restrictions resulting from hiring preferences and priority consideration eligible.
- Additional selections may be made from this vacancy announcement for up to 60/90 days after the closing date. Multiple positions may be filled from this announcement.
- Payment of Permanent Change of Station (PCS) costs is not authorized based on a determination that a PCS move is not in the Government's interest.
- LQA is not authorized.
- Post Allowance is authorized for Regular Full Time employment category.
- This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force.
- Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated for this job based on how well you meet the qualifications above.Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.
To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.
The documents you are required to submit vary based on the eligibility you are claiming (i.e., applying as a Military Spouse Preference - MSP, applying as a veteran, applying as a current federal employee, etc.). The below documents are required and must be submitted with your application:
Your resume may be submitted in any format and
must support identified the general or specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy.
Other accepted documents to support a qualification and/or claimed preference/priority eligibility may include:
- Cover Letter
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DD-214/ Statement of Service
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Diploma/ GED
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Disability Letter (VA)
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License
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Other (1)
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Other (2)
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PCS Orders
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Professional Certification
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Proof of Marriage Status
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Resume
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Separation Notice (RIF)
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SF-50/ Notification of Personnel Action
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Transcript
As described above, your
complete application includes your resume, your responses to the online questionnaire, and supporting documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
NOTE: Documents submitted as part of the application package to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you. You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an in-sanitized version of the documents if you are selected to confirm your eligibility.
To apply for this position, you must complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 08/14/2026 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJobs account to apply. If you do not have a USAJobs account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package and submit the application. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.
It is your responsibility to verify that your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant .
To verify or check the status of your application, log into your USAJobs account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date of your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
Lakenheath NAF HR Office
Address
Lakenheath Resource Management Flight
48 FSS/FSCN
Unit 5185 Box 70
APO AE, AE 09461-8570
US
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility, qualifications, and quality ranking for this position. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
Accepting applications
Location
FEW vacancies in the following location:
Lakenheath, United Kingdom
No matching locations found.
Work site options
Relocation expenses reimbursed
No
Salary
$17.33 - $17.33 per hour
Pay scale & grade
NF 3
Learn more about pay scale and grade
Pay scale and grade determines the salary of the job.
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
- 2210 Information Technology Management
Federal service type
This job is in the Competitive Service
Represented by a union
No
Security clearance
Secret
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Financial disclosure required
No
Some jobs require financial disclosure to identify conflicts of interests.
Announcement number
26JUL9ONATTLED810455
